Canon PRO-300 Series Online Manual page 624

Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
Also, make sure that the paper in the top feed is not resting against a wall or any other
obstacle. If the paper is touching a wall, this may prevent the paper from being fed into the
printer correctly.
• We recommend using paper sizes other than A5 to print documents with photos or graphics.
A5 paper may curl and jam as it leaves the printer.
If the measures above do not solve the problem, contact your nearest Canon service center to request
a repair.
If the paper loaded in the manual feed tray is jammed:
1. Press Paper Jam Clearing button and set manual feed tray to paper jam clearing
position.
2. Slowly pull out paper, either from paper output slot or from manual feed tray, whichever
is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper
may be ejected automatically.
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