Canon PRO-300 Series Online Manual page 529

Cannot Connect to a Printer via Wired LAN
Make sure the printer is turned on.
Check1
Make sure the LAN cable is connected properly.
Check2
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
If the problem is not resolved, redo setup from the web page.
For Windows, you can redo setup using the Setup CD-ROM.
Cannot Print through Network
Make sure the computer is connected to the wireless router.
Check1
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
If Printer Driver is not installed, install it. (Windows)
Check2
Click here and install the printer driver.
Make sure wireless router does not restrict which computers can access it.
Check3
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
• To check the MAC address or IP address of your computer, see
Address.
Checking Computer IP Address or MAC
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