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• For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Clean the print head.
Step2
After cleaning the print head, print the nozzle check pattern and check the result.
• For Windows:
Clean the print head
• For macOS:
Clean the print head
If it does not improve, clean the print head again.
If it still does not improve, go to the next step.
Clean the print head deeply.
Step3
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• For Windows:
Clean the print head deeply
• For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. When you turn the printer off, do not unplug it
from the power supply.
Clean the print head deeply again.
Step4
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Request a repair.
Step5
The print head may be damaged. Contact your nearest Canon service center to request a repair.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
Head.
Perform print head alignment.
Check3
Aligning the Print Head
Note
• If the problem is not resolved after performing the print head alignment, perform print head alignment
manually.
Aligning the Print Head Manually
Enable unidirectional printing function.
Check4
On the paper selection screen, select Advanced, and set Unidirectional printing to ON.
Note that the printing speed will be slower when the unidirectional printing function is enabled.
Color may be uneven if printing materials were stacked while drying.
Check5
To avoid uneven colors, we recommend drying each sheet separately.
590
Print
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