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Cannot Communicate with Printer via USB
Make sure printer is turned on.
Check1
Connect USB cable properly.
Check2
As the illustration below, the USB port is at the back of the printer.
Important
• Check the direction of the "Type-B" connector and connect it to the printer. For details, refer to the
instruction manual supplied with the USB cable.
Make sure Enable bidirectional support is selected in the Ports sheet of the
Check3
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
How to Open the Printer Driver Setup Window
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