SMART Board MX Series User Manual page 30

Chapter 6
Troubleshooting
Resolving general issues
Resolving issues with power
Resolving issues with image or video quality
Resolving issues with audio
Resolving issues with touch and digital ink
Resolving issues with remote management
Resolving issues with the iQ experience
Resolving issues with the Intel Compute Card
Resolving issues with software
Referring to the SMART knowledge base for additional troubleshooting information
Contacting your reseller for additional support
Finding the display's serial number
Finding the iQ appliance serial number
Finding the Intel Compute Card serial number
The following information helps you resolve a variety of common issues with the display, including issues
with:
Remote control
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Power
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Video
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Image quality
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Audio
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Touch and digital ink
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Remote management
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iQ experience
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Intel Compute Card
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Software
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SMART PCM8 series OPS PC
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smarttech.com/kb/171284
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