Troubleshooting - Toto Washlet S400 SW563 Instruction Manual

Round/elongated type
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5
Move the drain lever to the open
position and drain the water out
of the main unit.
❈ The drain lever will not work unless the main unit is
removed.
● The water (approximately 1 fi oz. (40 ml)) will drain into
the toilet from underneath the main unit.
6
Return the drain lever to the "closed" position.
7
Attach the main unit.
See Page 28 for attaching the main unit.
8
Pour antifreeze into the toilet
Replenishing water following removal
1
Open up the water shut-off valve and the junction valve
● Please open the junction valve with a flathead
screwdriver.
❈ Please confirm that no water is leaking from the
main unit or hoses.
2
Plug the power supply cord into the outlet.
3
Spray water out of the wand
● Cover the seat sensor with white paper and spray water from the wand by pressing the
button. (Please catch the water in a paper cup or similar container.)
1
When the residual water is frozen and the water won't run, please warm the toilet interior the supply hoses
and shut-off valve using cloths immersed in hot water.
34
1
,
or

Troubleshooting

Please check the following before calling for service.
If that doesn't solve the problem, please Call TOTO U.S.A., Inc. Technical Support at (888) 295-8134
Whenever there is a leak, turn off the
water shut-off valve and junction
valve to stop the supply of water.
Mandatory
Please check the following before requesting repairs.
General
Problem
Possible Cause
Is there a power outage or a tripped circuit
breaker?
Doesn't work at all
Are all of the LEDs on the main unit display out?
Has the main unit slipped off of the base plate?
Rear cleansing / front cleansing
Problem
Possible Cause
Has the water been shut off?
Are the water shut-off valve and junction valve
Water will not spray.
closed?
Is the toilet seat sensor working properly?
Is the pressure set too "low? "
The water pressure is
low.
Is the water supply filter blocked?
The cleansing water
Is the water temperature set to "off," or to "low?"
is cold.
Caution
Solution
Please wait until the power is restored.
Or, set the circuit breaker to "on."
Please press the Power on/off button
on the main unit control See page 13.
Please remove the main unit and
reattach it to the base plate.
See page 28.
Solution
Press the stop button and wait for the
water to be turned back on.
Please open the water shut-off valve
and the junction valve. (See page 13.)
Please read the section about the
seatsensor. See page 41.
Please press the water pressure
adjustment button on the remote
control. (See page 14.)
Please clean the water supply filter.
Page 30
Use the
buttons on the remote
control to adjust it.
Page 16
35

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