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Automatic toilet flushing
Problem
Possible Cause
Is clothing covering the seat sensor or the
person detection sensor?
Is there debris or drops of water on the
seatsensor or the person detection sensor?
The toilet flushes on
its own
<When the toilet lid is up>
If you rise up from the toilet after sitting down,
the seat sensor might turn off, triggering an
automatic flush.
Remote control
Problem
Possible Cause
Are the batteries dead?
Is the polarity (
The remote control
doesn't work
Is the emitter on the remote control covered?
Is there debris or drops of water on the
receiveron the Washlet?
Is the seat sensor unable to function properly?
When you push the buttons on the remote
control, does the remote display module turn off
temporarily? If so, the batteries are dead.
The settings (timer
The settings will change when the batteries are
power saving, auto
replaced.
flush, etc.) changed
(For example, if auto flush was set to "off," it will
after replacing the
be set to "on.")
batteries in the
remote control.
Remote control toilet flushing
Problem
Possible Cause
Are the batteries dead?
Has the power cord come unplugged?
The toilet won't flush
with the remote
Has the button been pressed continuously?
control
Is there debris or drops of water on the receiver
on the Washlet?
40
Solution
Please move the clothing out of the
way and remove any debris, drops of
water, etc.
To flush the toilet again, please use
the button on the remote control.
Page 19.
Solution
Please replace the batteries with new
ones. Page 12
Please insert the batteries correctly.
) of the batteries correct?
Page 12
Please remove any debris with a cloth.
Please remove any debris or water
droplets.
Please read the section about the
seated sensor. Page 41
Please replace the batteries with new
ones. Page 12
Please reconfigure the settings.
Solution
Please replace the batteries with new
ones. Page 12
Please plug the cord back in. Page 28.
The flush button cannot be pressed
continuously. It takes about ten
seconds between flushes.
Please remove any debris or water
droplets.
Remote control opening/closing of toilet seat and lid
Problem
Possible Cause
Are the batteries dead?
The toilet lid/seat do
not open with the
Is there debris or drops of water on the receiver
remote.
on the Washlet?
Are the toilet seat and the toilet lid installed
correctly on the toilet seat pins?
When the toilet lid is
If the toilet lid runs into something the first time
opening, it starts
that it opens after the power cord is plugged in, it
closing early (or else
may stop opening (or close) before opening
it stops)
completely. (It stores the position from the first
time it opens.)
Seat sensor
Problem
Possible Cause
The rear cleansing or
Is the seat sensor covered?
deodorizer work
when the buttons are
Is there debris or drops of water on the
pressed even when
there's nobody
send/receive module on the remote control?
seated on the toilet
The seat sensor and the person detection
The rear cleansing
sensor may have trouble functioning depending
and deodorizer don't
upon the manner of sitting, stance, color of
work even though
clothing, fabric etc.
someone is seated on
the toilet or, the auto
Is clothing covering the seat sensor or the
open/close, auto
person detection sensor?
flush don't work
Is there debris or drops of water on the
seatsensor or the person detection sensor?
Other
Problem
Possible Cause
In the following instances, the seat sensor could
detect someone and go into operation. It is not
malfunctioning.
● When a scrubber is used in the toilet
Though no one is
● During cleaning *When the toilet tank lever is
seated on the toilet,
operated, etc.
water runs out of the
wand
When the interior of the Washlet gets cold, the
Washlet sometimes empties itself of water to
prevent freezing. When it does, you will hear the
sound of the tank draining for about ten
seconds. It is not malfunctioning.
The main unit is
Are the bolts holding the base plate in place
loose
loose?
Water is leaking from
Are the junction nuts loose?
the hose junctions
Solution
Please replace the batteries with new
ones. Page 12.
Please remove any debris or water
droplets.
Please install them correctly Page 27.
Remove any obstacles, unplug the
power cord, plug it back in and then
press the
button on the remote
control. Page 17.
Solution
Please refrain from covering the seat
sensor. Pages 10, 15.
Please remove any debris or water
droplets.
Please try sitting squarely on the toilet
seat, changing your stance or
rearranging your clothing so that the
sensors can detect your skin.
Please move the clothing out of the
way and remove any debris, drops of
water, etc.
Solution
—
—
Please tighten the base plate bolts
securely.
Please tighten them with a monkey
wrench.
41
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