Toto Washlet S400 SW563 Instruction Manual page 20

Auto open/close
Problem Possible Cause
Is the auto open/close set to "off?" (When set to
"off," the text "lid open/close" will not appear on
the remote control display.)
Is the "sensor" LED on the main unit display
turned on?
Are you standing somewhere other than directly
in front of the toilet?
The toilet lid doesn't
Is the seat sensor or the person detection
open/close
sensor working properly?
automatically
Is there dust or debris on the seatsensor or the
person detection sensor?
Are there any interior features or decorations on
the door or wall directly in front of the toilet?
Is the "sensor" LED on the main unit display
turned off?
The toilet lid will not open automatically again, if
you are standing directly in front of the toilet.
The toilet lid closes The seat sensor and the person detection
on its own
sensor may have trouble functioning depending
upon the manner of sitting, stance, color of
clothing, fabric etc.
Is clothing covering the seat sensor or the
person detection sensor?
Is there debris or drops of water on the seat
sensor or the person detection sensor?
When the toilet lid is If the toilet lid runs into something the first time
that it opens after the power cord is plugged in, it
opening, it starts
closing early (or else may stop opening (or close) before opening
it stops) completely. (It stores the position from the first
time it opens.)
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Solution
Push the Auto on/off open/close
button on the remote control and set it
to "on." Pages 17, 18
Please stand directly in front of the
toilet. Pages 17, 18
Please read the section about the
seatsensor. Page 41
Please remove any debris, drops of
water, etc.
Please change the position of the
interior feature in question.
Please move away from the toilet and
wait 90 seconds. Pages 17, 18
Please try sitting squarely on the toilet
seat, changing your stance or
rearranging your clothing so that the
sensors can detect your skin.
Please move the clothing out of the
way and remove any debris, drops of
water, etc.
Remove any obstacles, unplug the
power cord, plug it back in and then
press the [graphic] button on the
remote control. Page 17
Automatic toilet flushing
Problem Possible Cause
Is the auto toilet flush set to "off?" (When set to
"off," the word "flush" will not be visible on the
remote display
After an automatic flush, the toilet won't flush
again automatically for about 60 seconds.
Is the seat sensor or the person detection
sensor unable to function properly?
<When the toilet lid is up>
When seated on the toilet seat and flushing
using the remote control, the automatic flush
doesn't work. However, it will flush automatically
if the seat sensor detects someone's presence
for 60 or more seconds.
<When the toilet lid/seat are up>
When seated on the toilet seat and flushing
using the remote control, the automatic flush
The toilet doesn't
doesn't work. However, it will flush automatically
flush automatically
if the seat sensor detects someone's presence
for 60 or more seconds.
Is there dust or debris on the seat sensor or the
person detection sensor?
<When the toilet lid/seat are up>
Are there any interior features or decorations on
the door or wall directly in front of the toilet?
<When the toilet lid is up>
The toilet won't flush automatically when seated
on the toilet for less than six seconds.
<When the toilet lid/seat are up>
The toilet won't flush automatically when
standing in front of the toilet for less than six
seconds.
<When the toilet lid/seat are up>
Is the "sensor" LED on the main unit display
turned off? The toilet won't flush automatically
when standing directly in front of the toilet.
Solution
Push the Auto on/off Flush button on
the remote control and set it to "on."
Pages 19, 20.
Please flush it using the button on the
remote control. Pages 19, 20.
Please read the section about the seat
sensor. Page 41.
—
—
Please remove any debris, drops of
water, etc.
Please change the position of the
interior feature in question.
Please remain seated for at least six
seconds before standing from the
toilet. Page 19.
Please move at least 1 foot (30 cm)
away from the toilet after standing for
at least six seconds.
Please move away from the toilet and
wait for at least three seconds.
Page 20.
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