Advanced Call Handling; Waiting For A Line (Queuing) - Comdial 8012S User Manual

4. ADVANCED CALL HANDLING

4.1 Waiting for a Line (Queuing)

If all the lines in a line group are busy, you can place your tele-
phone in a queue to await an idle line.
• To Queue for a line group,
1. Press INTERCOM.
2. Dial the line group access code (see Line Group Access code
table on page 86 for your systems's codes).
3. Hear busy tone.
4. Dial *6.
• If you have line appearance for a particular line and with to
queue for it,
1. Observe the busy status light (LED).
2. Press INTERCOM.
3. Dial *6.
4. Press the line button.
5. When the line group is free, your telephone sounds several
short tone bursts. When you hear this, lift handset, hear dial
tone, and place the call.
• To cancel line queuing or line group queuing,
1. Press INTERCOM.
2. Dial #6.
October, 02
iPrimo Speakerphone Station User's Guide
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