Advanced Call Handling; Waiting For A Line (Queuing) - Comdial CONVERSip EP100 User Manual

4. ADVANCED CALL HANDLING

4.1 Waiting For A Line (Queuing)

If all the lines in a line group are busy, you can place your telephone
in a queue to await an idle line.
To queue for a line group,
1. Press INTERCOM.
2. Dial the line group access code (see Section 7.2, Line Groups
for your system's codes).
3. Hear busy tone.
4. Dial *6.
If you have line appearance for a particular line and wish to queue for
it,
1. Observe the busy status light (LED).
2. Press INTERCOM.
3. Dial *6.
4. Press line button.
5. When line group is free, your telephone sounds several short
tone bursts. When you hear this, lift handset, hear dial tone,
and place call.
To cancel line queuing or line group queuing,
1. Press INTERCOM.
2. Dial #6.
Sept '04
Comdial
CONVERSip EP100 User
49