Table of Contents
Advertisement
4. ADVANCED CALL HANDLING
4.1 Waiting For a Line (Queuing)
If all the lines in a line group are busy, you can place your endpoint in
a queue to await an idle line.
To queue for a line group, perform the following steps.
1. Press INTERCOM.
2. Dial the line group access code (see Line Group Access code
table on page 78 for your systems codes).
3. When you hear the busy tone, dial *6.
If you have line appearance for a particular line and wish to queue for
it, perform the following steps.
1. Observe the busy status light (LED).
2. Press INTERCOM.
3. Dial *6.
4. Press the line button. When line group is free, your endpoint
sounds several short tone bursts. When you hear this, lift the
handset, hear the dial tone, and place the call.
To cancel line queuing or line group queuing, press INTERCOM and
dial #6.
4.2 Conferencing
When your endpoint is joined together with several other endpoints
on the same call, the effect is called conferencing. You can make
conference calls that involve up to five parties, including you as the
originating party, in any combination of outside lines and intercom
parties.
Feb '05
EP100G-L12 / EP100G-I12 User
Comdial
51
Advertisement
Table of Contents
