Bay-Tek PRIZE HUB Modular Service Manual page 71

LOCKER HUB TROUBLESHOOTING GUIDE
Problem
12 Volt power comes from
No lights on at
Main Unit's power supply.
all in
Locker Unit
Disconnected, loose or
broken wires.
Faulty 1803 board.
Locker door
Solenoid is
does not
engaging
open
Test dispense a
prize by going
into menu and
selecting a lock-
er.
Solenoid is
NOT
engaging
Locker door stays open.
Solenoid stays engaged.
Solenoid will disengage 30
seconds after door switch
sees the door open and
then close.
Location is actually
empty of prizes.
Prize dispensing
Prize Unavailable
malfunction.
on screen
Entire Unit Not Recog-
nized by Main Hub
No communication from
a Locker Unit to Main
Hub Unit.
Probable Cause
Verify main unit has 12 Volt lights. Verify 12 Volt jumper
cables that feed 12 volts are connected to Locker Unit
Check connections from LED lights to 1803 board. Replace
if needed.
(AACE1806, AACE1808, AACE1810)
Replace AACB1803 board
Linkages Remove wood platform.
loose or not Inspect linkages at solenoid.
aligned.
Inspect linkages at pivot.
Slotted holes will allow pivot bracket to
Pivot point not move forward and backward.
adjusted
correctly Move forward if latch does not lock door.
Move backward if door has play when locked.
Disconnected, Check connections from solenoid to
loose or Controller Board. (AACE1807, AACE1809)
broken wires.
Check for 12 If 12 Volts DC is at solenoid:
Volts DC at
solenoid.
If no 12 Volts DC at solenoid:
Replace cables and/or controller board. (AACE1807,
AACE1809, AACB1803)
Open locker door, lift and remove
wood base to access switch.
Disconnected, loose or
broken wires.
Faulty 1803 board.
Lockers can only hold 1 prize. Once that is empty, it will
show that prize unavailable.
If locker door does not open for whatever reason, the coil
power will time-out after 3 minutes.
It will show that prize unavailable, but does subtract tickets
and will log that win in the history menu
Refer to "Entire Unit not Recognized by Main Hub" in trou-
bleshooting section.
Refer to "Entire Unit not Recognized by Main Hub" in trou-
bleshooting section.
Replace solenoid. (A5SO5052)
Check connections from switch to 1803
board. Replace if needed.
(AACE1807, AACE1809)
Replace AACB1803 board.
71
Remedy
.