Bay-Tek PRIZE HUB Modular Service Manual page 69

CAPSULE HUB TROUBLESHOOTING GUIDE
Problem
Screen stays locked on
"Dispensing Capsule"
Prize Hub is attempting cap-
sule drop but something is
disrupting the process.
Prize Dispense Failure on
screen.
Capsule does not drop after
Prize Hub tries to drop it.
Prize will go to "Unavailable"
Too many Capsules
dropping.
Capsule drop sensor is not
being seen.
Motor/
Pivot
Sensor
Motor
self test
does turn
failed at
at power
power
on.
on.
Power
game
Pivot
down,
Motor
wait 10
seconds,
does NOT
then pow-
turn at
er game
power on.
ON.
Probable Cause
Carousel keeps turning until 2
minute time out and then
gives Prize Dispense Failure
Capsule motor is turning, but
no capsules falling.
Carousel Home sensor
unplugged or blocked.
Capsule Jam
Dirty, blocked, or faulty
Home Sensor
Capsule
Drop Sensor
AACB4401
Disconnected, loose or
broken wires.
Dirty, blocked, or faulty
Home Sensor
Home Sensor
(AACB4401)
Disconnected, loose or
broken wires.
Disconnected, loose or
broken wires.
Check for 12 Volts DC
at motor at power ON.
Carousel Home sensor faulty. Refer to
"Carousel Motor Always Turning or does
not slow down" troubleshooting section.
Refer to "Capsule does not drop" trouble-
shooting section.
Refer to "Capsule Does Not Drop"
troubleshooting section.
Inspect AACB4401– Check for 12 Volt DC
between yellow and blue wires. There is
normally 0 volts between the white and blue
wires.
This will rise to 3.3 VDC when blocked.
Replace if it stays at 3.3 VDC or 0 VDC.
Check for disconnected, loose or broken
wires from sensor to 1803 board.
Replace if needed. (AACE1812, AACB4401)
Inspect AACB4401– There should be 12 volts DC
between yellow and blue wires.
There is normally 0 volts between the white and blue
wires. This will rise to 3.3 VDC when blocked.
Replace if it stays at 3.3 VDC or 0 VDC.
Check for disconnected, loose or broken wires from
sensor to 1803 board.
Replace if needed. (AACE1812, AACB4401)
Check connections from motor to 1803 board.
(AACE1812, AAMO1800)
If 12 V is at motor - Replace motor (AAMO1800)
If no 12 V at motor - Replace AACE1812 cable and/or
AAMO1800 motor.
69
Remedy