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Bay-Tek PRIZE HUB Modular Service Manual

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Summary of Contents for Bay-Tek PRIZE HUB Modular

  • Page 2: Factory Contact Information

    FACTORY CONTACT INFORMATION BAY TEK ENTERTAINMENT Pulaski Industrial Park 1077 East Glenbrook Drive Pulaski, WI 54162 USA SIGN UP TO RECEIVE OUR E-MAILS! Stay up to date on the latest game information, new products launches, early notification of parts specials, updates of retro fit parts, software upgrades, best practices and more! Visit baytekent.com and enter your email to sign up! You can also register your new game at baytekent.com/register SALES...

  • Page 3: Table Of Contents

    CONTENTS FACTORY CONTACT INFORMATION ……………………………………………………………….. GAME SPECIFICATIONS ………………………………………………………………………………. SAFETY PRECAUTIONS ……………………………………………………………………………….. WELCOME TO PRIZE HUB ……………………………………………………………………………. HOW TO USE PRIZE HUB ……………………………………………………………………………..6 QUICK SET UP GUIDE …………………………………………………………………………………. 7 - 8 MAIN MENU …………………………………………………………………………………………….. LOCATION SET UP MENU …………………………………………………………………………….. 10 - 13 NETWORK SET UP MENU ……………………………………………………………………………...

  • Page 4: Game Specifications

    GAME SPECIFICATIONS SAFETY PRECAUTIONS...

  • Page 5: Welcome To Prize Hub

    WELCOME TO PRIZE HUB Congratula ons on your Prize Hub purchase! Create game rooms where they’ve never been before! Bay Tek’s Prize Hub presents the opportunity to turn wasted space into a reve- nue-earning hot spot, as well as transforming ad refreshing established small game rooms into efficient and independent en es.

  • Page 6: How To Use Prize Hub

    HOW TO USE PRIZE HUB Prize Hub’s versatile interface allows it to be placed in game rooms with a variety of user interfaces: Bay Tek’s Evolve System, E-ticket card swipe systems, RFID card systems, and classic ticket redemption game rooms with Deltronic or Benchmark ticket eaters.

  • Page 7: Quick Set Up Guide

    QUICK SET UP GUIDE Locate the four bolt holes on each side of each hub. Some hubs may have spacer boards mounted to the sides; these prevent gaps between cabinets. Open all front doors and remove back doors to access the inside of the cabinets.
  • Page 8 QUICK SET UP GUIDE Feed the loose connector ends of the thin grey phone cable in each hub through the holes in all adjoining cabinets and into the Main hub. Ensure the cables are not pinched and move freely between cabinets. The phone cables are numbered as follows: Locker Hub: CE1811 Plug the phone cable ends into the...

  • Page 9: Main Menu

    OWNER MENU The Owner Menu is the main menu of the Prize Hub There are many sub-menus for the different machine options. Press and hold the red menu button inside the front door of the cabinet for 5 seconds. Service Lock is a feature that is useful when servicing the Prize Hub.

  • Page 10: Location Setup Menu

    LOCATION SETUP MENU Location Name and Location Phone: This will display on Prize Hub screen when this “info” button is pressed. The screen will show the name and phone number entered. The “Location Name” is also used by the “Backup/Restore Menu” to identify the specific Prize Hub Touching “Location Name”...
  • Page 11 LOCATION SETUP MENU Receipt Bar Code Type: Selectable Options: 1d - The Prize Hub will print out a 1 Dimension receipt when the player wants to save tickets. qr - The Prize Hub will print out a QR code receipt when the player wants to save tickets.
  • Page 12 LOCATION SETUP MENU Connected Hubs: Selectable from 1 to 8 Connected Hubs is the number of “hubs” physically connected to the Prize Hub. Standard setup is 3: A locker, a spindle, and capsule unit. If an additional unit were added to the standard setup, this must be set to 4.
  • Page 13 LOCATION SETUP MENU Save Tickets (PF): Selectable Options: Off, On Save Tickets in case of power failure. Set to Off to erase tickets from attract screen at power on. Set to On to keep tickets on attract screen at power on. Kiosk Volume: Selectable Options: 0 to 110 Sets the volume of the Prize Hub...

  • Page 14: Network Setup Menu

    NETWORK SETUP MENU The Network Setup menu will appear differently for different card swipe systems. Properly enter the “PH Ticket Server IP” - this is the IP address of the server the Prize Hub goes out and communicates toward. It is the IP address of the card swipe server itself. Please refer to appropriate Card System Setup instructions.

  • Page 15: History Menu

    HISTORY MENU The History Menu will show transaction details and any errors that may occur. This is useful for verifying a receipt has scanned or not scanned. The more current information is shown at the bottom of the screen. Touch the “Next Page” to show previous items in history. Items that may appear in the History Menu: The Prize Hub was turned on.
  • Page 16 DIAGNOSTIC MENU Version Information Version Information will bring up the Version Menu. This will show motherboard software version, I/O board software version Attached Hub software versions. This will also show the selected Kiosk Input type. Module Status Information Shows the status of the connected Hubs. Module 1 is the Spindle Hub: Normal operating condition is (Spindle Unit Waiting) If a sensor is blocked, there is a delay to be shown.

  • Page 17: Prize Menu

    PRIZE MENU The Prize menu is used to load images into the Prize Hub that are shown on the attract screen. There are prize companies that supply merchandise that comes with a USB thumb drive pre-loaded with pictures to use in the Prize Hub. BMI Merchandise Sure Shot Redemption 1960 Rutgers University Blvd.
  • Page 18 PRIZE MENU Ticket Value This will set the number of tickets needed to vend this prize. Prize Exp Prize Expense is an optional tool to track prize cost and payout. Enter actual cost of the Prize. Then press “Next” Stock Quantity Sets the amount of individual prizes in this location.

  • Page 19: Loading Prize Images

    LOADING PRIZE IMAGES Insert a USB stick with prize images (.jpg files) into the USB port shown, inside the front door of the Prize Hub. A banner will show on screen showing “mounted” Prize image files should be no larger than 600 KB, with an ideal size of 590 x 590 pixels square.

  • Page 20: Loading Advertisements

    LOADING ADVERTISEMENTS To load custom advertisements - Insert a USB stick with ad files into the USB port shown, inside the front door of the Prize Hub. A banner will show on screen showing “mounted” Ad files should be an ideal size of 768 x 1087 , png format. While in the Advertising Menu, touch the center image of the prize to load an ad.

  • Page 21: Backup & Restore Menu

    BACKUP AND RESTORE MENU This menu allows users to save Prize Hub data onto a USB stick. This information is placed into a text file, which can be printed from any computer using WordPad. The data of up to 25 different Prize Hubs can be downloaded onto a single USB, assuming each Prize hub is named uniquely in the “Location Setup”...

  • Page 22: Password Setup Menu

    HOW TO RESTORE When receiving new software for the motherboard (SATA drive), the previously saved settings can be restored to save time. This will provide a quick and easy way to restore your Prize Hub’s pictures, ticket settings, and options. How to Restore: Power Prize Hub on with new SATA drive into motherboard.

  • Page 23: Prize Hub Live

    PRIZE HUB LIVE Prize Hub Live takes all of the features you use at the face of the Prize Hub and brings them to the Cloud, accessible from any web browser on your computer, tablet, laptop, or phone. To Set Up Prize Hub Live Contact Bay Tek Games Service department at (920) 822-3951 Ext 1102 and supply them with your email address and the MAC address from your Prize Hub.
  • Page 24 PRIZE HUB LIVE Click on Users You can either edit your current user account (we suggest you change your password) or add additional users. Add Additional Users Click on + Add User Enter the first and last name of the user. The email address entered here will be the user login and the address to which notifications are sent.
  • Page 25 PRIZE HUB LIVE Machines Tab Click on the Prize Hub machine. Allows access to details regarding the Prize Hub you have assigned to your account. The “General” tab contains optional information for the Prize Hub. This will also show the last event logged, and last stat reset.
  • Page 26 PRIZE HUB LIVE Clicking "edit' next to a Prize Slot is how you change the details such as prize images, full stock quantity, current quantity, etc. The "Low Quantity Threshold" is the value at which a notification will be sent out. Don't forget to click "Save Slot"...
  • Page 27 PRIZE HUB LIVE Activity The activity tab allows you to view activity from your Prize Hub for a specific date range. Reports The reports tab allows you to view reports from your Prize Hub for a specific date range. Reports include statistics, history log, vends, failed vends, and lifetime statistics.
  • Page 28 PRIZE HUB LIVE How to locate Mac Address on Prize Hub The Mac Address is a string of numbers and letters that identify the motherboard. It is specific to that motherboard, it will stay the same through SATA drive changes, and will only change if the motherboard in the Prize Hub is replaced.

  • Page 29: Card System Setup

    CARD SYSTEM SETUP There are many different card systems that the Prize Hub supports. The installation is similar, but write down and double check settings. Specific systems will be discussed on the following pages. If problems arise, more detailed instructions will be provided in the Troubleshooting section.

  • Page 30: Deltronic

    DELTRONIC OPTIONS Adjust the Kiosk Input Type in the location menu to Deltronic. Enter the Ticket Menu to select the type of Deltronic. There are four choices: - Deltronics 14 digit ign bc - Deltronics 14 digit bc - Deltronics 16 digit bc - Deltronics 14 digit no check digit The bar code that prints from a ticket eater is actually a number of digits.

  • Page 31: Intercard

    INTERCARD OPTION Intercard Intercard uses an “insert card reader” into which the customer inserts the card and it stays in reader until the customer is finished shopping and removes it. If it is removed before a prize is selected from the Prize Hub, the tickets are returned to card, and no prize is dispensed.

  • Page 32: Core Cashless

    CORE CASHLESS OPTIONS Core The are 3 different versions of Core Readers: Core,2,4 - Mag Card Swipe Core,1,1 - Bar Code /Scanner Core,10,4 - RFID technology Part # AAKIT-PH-READERCOREB Part # AAKIT-PH-READER Plug in an Ethernet cable to the port shown on the main board (inside the Main Hub), and out through the hole in the bottom of the cabinet.

  • Page 33: Embed

    EMBED OPTIONS Embed Plug in an Ethernet cable to the port shown on the main board (inside the Main Hub), and out through the hole in Part # AAKIT-PH-READER the bottom of the cabinet. Mount your card reader according to manufacturer instructions, and plug the Ethernet cable into your card reader server.

  • Page 34: Evolve

    EVOLVE OPTIONS There are 2 different settings for Evolve: Evolve System (EA11) - The scanner inside the Prize hub is an open board. (Not many of this type) Evolve System (Honeywell) - A compact scanner used on most Prize Hub games. Most common. Evolve units are small printer boxes that can attach to the front of any* redemption game and process the ticket signals and turn them into a printed, secure QR code.

  • Page 35: Sacoa

    SACOA OPTION Plug in an Ethernet cable to the port shown on the main board (inside the Main Hub), and out through the hole in the bottom of the cabinet. Mount your card reader according to manufacturer instructions, and plug the Ethernet cable into your card reader server.

  • Page 36: Semnox Parafait

    SEMNOX PARAFAIT OPTION Plug in an Ethernet cable to the port shown on the main board (inside the Main Hub), and out through the hole in the bottom of the cabinet. Mount your card reader according to manufacturer instructions, and plug the Ethernet cable into your card reader server.

  • Page 37: Scanner Plate Part Numbers

    SCANNER PLATES AND PART NUMBERS Part # AAPH-PS Assembly Part # AAKIT-PH-READER Assembly Includes: scanner, printer, plate and decal Includes: magnetic swipe reader, plate and decal. Used with Evolve, Deltronics Ticket Machines, Used with Embed & CoreCashless “A” Version Benchmark Ticket Machines and other Bar Code (Magnetic Stripe) Symboligies Part # AAKIT-PH-READERINTERCARD...

  • Page 38: Loading Prizes

    LOADING PRIZES Capsule Unit Open the capsule cabinet door. Rotate the capsule tree to the desired position by turning it slowly by hand. The bins are identified by the stickers on the plexi, the location is always to the right of the location markers. Place capsules in to the hoppers with the metal shovel slide provided.

  • Page 39: Prize Specifications

    PRIZE SPECIFICATIONS...

  • Page 40: How To Load Printer Paper

    HOW TO LOAD PRINTER PAPER Remove the plastic disk and the empty paper core from the spool holder. Slide a new roll of paper onto the spool and replace the plastic disk. Feed the end of the paper into the opening until it grabs and begins to feed through the printer.

  • Page 41: Temporarily Out Of Service Message

    TEMPORARILY OUT OF SERVICE MESSAGE This error message means the Prize Hub is set up to talk to a card swipe system and can not reach it. Check the “Location Setup” Menu to verify which card swipe sys- tem is enabled. (Some brands have more than one option) Check “Network Setup”...

  • Page 42: How To Change Software

    HOW TO CHANGE SOFTWARE These instructions will show how to install new software and calibrate touchscreen if needed. A keyboard will be needed if the touchscreen needs to be calibrated. Step 1: Hard Drive Update The hard drive contains all the information in your prize hub. Different versions of software have dif- ferent options to save Prize Images, Advertisements, Machine Settings, Prize Settings, History, or a “back-up all”...

  • Page 43: How To Calibrate Touchscreen

    HOW TO CALIBRATE TOUCHSCREEN Software version 1.17.20 and above has a touchscreen calibration application. If at any time, the touchscreen needs to be calibrated, plug in a USB keyboard to the USB port and press the F9 key. This screen will appear: Important: Due to the nature of this program and monitor - do not touch the center of the target.

  • Page 44: Zebex Scanner Programming

    ZEBEX BARCODE SCANNER PROGRAMMING If a failure were to occur that caused the scanner to become inoperable, follow these steps to re-register the scanner. Identify the brand of scanner included in your Prize Hub ZEBEX Scanners have a black housing or an orange and black housing. They are the latest model being used in the Prize Hub ZEBEX Scanner Programming Make a copy of this page and cut on the dotted lines.

  • Page 45: Honeywell Scanner Programming

    HONEYWELL BARCODE SCANNER PROGRAMMING If a failure were to occur that caused the scanner to become inoperable, follow these steps to re-register the scanner. Identify the brand of scanner included in your Prize Hub: Honeywell Scanners have a silver surrounding case and have been used years ago. The scanner will have to removed from mounting bracket to program.

  • Page 46: Circuit Board Cable Pinouts

    CIRCUIT BOARD PINOUTS Spindle Unit Board Capsule Unit Board AACB1803 AACB1803 AAC- B1803 Yellow light is communication, red is prize chute sensor blocked, or door locker open, or other error. Locker Unit Board Main Unit Board Locker AACB1800 AACB1800 Capsule AACB1803 AACB1803 Spindle...

  • Page 47: Wiring Diagrams

    MAIN HUB WIRING DIAGRAM A5CE1800 To optional Power IN from USB Communication Marquee Sign Power Supply to Motherboard AACE1800 LED lights in AACE1800 top of unit Optional Locker Unit # 2 AACE1816 From Locker Hub to red socket Optional Capsule Unit # 2 AACE1801 AACB1800...
  • Page 48 CAPSULE HUB WIRING DIAGRAM AACE1811 Communication to Gold Socket on AACB1800 Board AAMO1800 Yellow light is communication, AACE1812 Top Capsule red is prize chute sensor Motor blocked, or door locker open, or other error. AAMO1800 Middle Capsule Motor AACB1803 AAMO1800 Bottom Capsule Used Motor...
  • Page 49 CAPSULE HUB WIRING DIAGRAM STEPPER MOTOR WIRING AAMO6901 Stepper Motor AACB1803 Connector to Stepper Motor for Carousal To J9 Connector on Board AACB1801 Power In on Stepper Controller Motor Board AACE1812 Board AACE1813 Optional wiring for earlier version of Stepper Motor AAMO6901 AACE1813 AACE1813...
  • Page 50 SPINDLE HUB WIRING DIAGRAM Top Row 1 Spindles AACE1811 Communication to Blue Socket on AACB1800 Board AACE1822 Note: All Spindles are Row 2 Part # AADSPZ010 Spindles Yellow light is communication, AACE1822 red is prize chute sensor blocked, or door locker open, or other error.
  • Page 51 LOCKER HUB WIRING DIAGRAM AACE1781 AALI1800-1 LED Lights AACE1809 A5SW200 Locker Door Switch A5SO5052 AACE1807 Locker Solenoid Locker Door # 5 AACE1781 AALI1800-1 LED Lights A5SW200 Locker Door Switch A5SO5052 AACE1807 Locker Solenoid AACE1809 Locker Door # 4 AACE1809 AACE1781 AALI1800-1 LED Lights A5SW200...
  • Page 52 AC/POWER SUPPLY WIRING DIAGRAM Power Out to next hub AACE1805 Power Supply Power Out to Cable next hub AACE1805 Power Supply Cable 12 VDC Power Power Supply to Printer A5PS1011 AACE1824 Power Cable to SATA Hard Drive Important! Red wire must be 12 VDC Power toward the SATA to LED light...
  • Page 53 MOTHERBOARD WIRING DIAGRAM AAMB7-HD A5CE6602 USB Access Point Connects to Motherboard to load pictures A5CORD20 VGA Cable to Monitor AAMO1810 Touchscreen Monitor USB Communication A5CORD14 A5CORD14 USB Touchscreen to AAPRTH002-PH USB Printer with cutter. Motherboard for Connects to Motherboard for communication. communication.

  • Page 54: Troubleshooting Guide

    TROUBLESHOOTING GUIDE Troubleshooting Strategy Use common sense and a systematic method of troubleshooting to determine the exact problem, probable cause and remedy. Use the process of elimination to find the faulty component. Always check for the simple and obvious causes first such as unplugged, loose or broken wires and bad sensors, bent, pinched, stuck or jammed components.
  • Page 55 MAIN UNIT TROUBLE SHOOTING GUIDE Problem Probable Cause Remedy Check wall outlet Unplugged No power to the game. Reset power strip breaker switch or building Circuit breaker tripped No lights on at all. circuit breaker (Power Supply not ON) Change plug position, replace if needed Power strip faulty (AACE1817) Ensure 110 Volts is getting to Power Strip...
  • Page 56 MAIN UNIT TROUBLE SHOOTING GUIDE Problem Probable Cause Remedy Monitor touchscreen is not touching where Recalibrate the touchscreen. Refer to “How to Calibrate Touchscreen” it should Monitor shows “No Faulty or loose RAM Signal” then black. Large power connector unplugged Re-Boot game to see if prob- on motherboard AAMB7-HD...
  • Page 57 MAIN UNIT TROUBLE SHOOTING GUIDE Troubleshooting Chart Problem Probable Cause Remedy Monitor shows “GNU Turn off game Grub, ” on screen. Plug keyboard into motherboard Internal Linex software not Re-Boot game to see if Turn on game. detecting boot loader. problem still exists.
  • Page 58 MAIN UNIT TROUBLE SHOOTING GUIDE Troubleshooting Chart Problem Probable Cause Remedy Disconnected, loose or Check connections from pushbutton to Menu Button does not work. broken wires. AACB1800 board. Hold Menu button for 15 seconds Cables # AAPB2700 and AACE1801 A keyboard can be connected Faulty button.
  • Page 59 MAIN UNIT TROUBLE SHOOTING GUIDE Troubleshooting Chart Problem Probable Cause Remedy No lights on Disconnected, loose or Check connections from scanner to scanner. broken wires. motherboard and power. Scanner Power Faulty power supply or outlet Connect scanner into different power does not problem to plug.
  • Page 60 MAIN HUB TROUBLESHOOTING GUIDE Prize Unavailable Message Prize Unavailable will show for a number of reasons: A.) Location is actually empty of prizes. B.) Prize dispensing malfunction. C.) Prize jam. D.) Stock Quantity is set too low. E.) Motor/Sensor self test failed at power on. F.) Entire row of prizes unavailable.
  • Page 61 MAIN HUB TROUBLESHOOTING GUIDE Prize Unavailable Message Spindle Capsule Main Locker D.) Stock Quantity is set too low. Enter Owner Menu and go to Prize Menu. There is a selection for “Stock Quantity” - If this is left at zero, the game will operate fine. It will dispense prizes until empty, but not know it’s empty until the prize is selected, and it times out.
  • Page 62 MAIN HUB TROUBLESHOOTING GUIDE Entire Hub Not Recognized If Entire unit is not recognized by main hub, an entire row of prizes will show unavailable. Step # 1 - Ensure individual Unit is communicating to Main Hub Step # 2 - Refer to troubleshooting topics specific to a unit. Step # 1 Verify 12 volt DC power to unit.
  • Page 63 MAIN HUB TROUBLESHOOTING GUIDE Entire Hub Not Recognized Step # 2 Troubleshooting topics specific to a unit. Spindle Unit Only: If the Prize Chute Sensors are blocked, dirty, or faulty - the Prize Hub will not allow any spindle prizes to be selected and will show the entire row of prizes as “Unavailable”.
  • Page 64 MAIN HUB TROUBLESHOOTING GUIDE Monitor/Motherboard Power Supply Diagnostics 1.) Verify AC power to game. Check power strip in bottom front. The rocker switch should be illuminated. 2.) Power supply is mounted to wood platform under motherboard. Lift wood platform to access power supply. 3.) Check connection to power supply.
  • Page 65 SPINDLE HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Problem Probable Cause Remedy 12 Volt power comes from Verify main unit has 12 Volt lights. Verify No lights on at all in Main Unit’s power supply. 12 Volt jumper cables that feed 12 volts Spindle Unit are connected to Spindle Unit Disconnected, loose or...
  • Page 66 SPINDLE HUB TROUBLESHOOTING GUIDE Troubleshooting Chart Problem Probable Cause Remedy Screen stays locked on The spindle will turn for 35 Refer to “Prize does not Drop” “Dispensing Spindle” seconds while showing this troubleshooting section. message. Check cables from spindle to Control Board If this shows longer, a Replace if needed.
  • Page 67 CAPSULE HUB TROUBLESHOOTING GUIDE Problem Probable Cause Remedy 12 Volt power comes from Verify main unit has 12 Volt lights. Verify No lights on at all in Main Unit’s power supply. 12 Volt jumper cables that feed 12 volts Capsule Unit are connected to Capsule Unit Check connections from LED lights to Disconnected, loose or...
  • Page 68 CAPSULE HUB TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Door Switch is Open Check switch operation, inspect connections on AACE1812 cable. Go to Diagnostics in Menu to “Module Status Information” - If it shows “Capsule Tree Door Carousel Opened” then replace AACB1803 board in Motor is unit.
  • Page 69 CAPSULE HUB TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Screen stays locked on Carousel keeps turning until 2 Carousel Home sensor faulty. Refer to “Dispensing Capsule” minute time out and then “Carousel Motor Always Turning or does gives Prize Dispense Failure not slow down”...
  • Page 70 CAPSULE HUB TROUBLESHOOTING GUIDE Problem Probable Cause Remedy Location is actual- Capsules will hold 120 of the 2” capsules per capsule pie slice. ly empty of prizes. Once the pie slice is empty, it will show that prize unavailable. Capsule carousel will slow down, stop, pivot motor moves dis- Prize dispensing pensing motor in, and dispensing motor dispenses capsule.
  • Page 71 LOCKER HUB TROUBLESHOOTING GUIDE Problem Probable Cause Remedy 12 Volt power comes from Verify main unit has 12 Volt lights. Verify 12 Volt jumper No lights on at Main Unit’s power supply. cables that feed 12 volts are connected to Locker Unit all in Locker Unit Disconnected, loose or...

  • Page 72: Circuit Board Pinout

    CIRCUIT BOARD PINOUT GUIDES MAIN HUB CAPSULE HUB SPINDLE HUB LOCKER HUB...

  • Page 73: Parts List

    MAIN HUB PARTS LIST PART # DESCRIPTION PART # DESCRIPTION AACE1837 Cable,Right Grd A5BK6035 Bracket,Light A5CA1002 Caster,W/Swivel&Brake AACE1840 Cable,Front Small Grd A5CE1800 CABLE,2',USB 2.0 B Male to 2.54mm 5Pin AACE8811 Cable Assy,Speaker A5CE6602 Cable,Usb Ext,3',Black,A Male To Afemale AAMB7-HD Motherboard With Hard Drive Software A5CEAU010 Cable,Audio Stereo,3.5mm , M-M 2ft AAPB2700...
  • Page 74 CAPSULE HUB PARTS LIST PART # DESCRIPTION PART # DESCRIPTION 6432K37 Collar, 1-1/16" A5SP1801 Spring,Ext,W/Loop Ends A5BK6035 Bracket,Light A5SP1802 Spring,Extension,W/Hook Ends A5BKSW001 Bracket,Switch,One Bend A5ST1800 Strip,J Channel W/Tape A5BR1001 Bearing,Ucf-205-16 A5SW7000 Switch,Interlock A5CA1002 Caster,W/Swivel&Brake A5TG1801 Tempered Glass A5CH1800 Chain,#35,88 Links Long A5VI1800 Vibration Dampner A5DE1801...
  • Page 75 SPINDLE HUB PARTS LIST LOCKER HUB PARTS LIST PART # DESCRIPTION PART # DESCRIPTION A5CA1002 Caster,W/Swivel&Brake A5BK6035 Bracket,Light A5CA1002 Caster,W/Swivel&Brake A5CH1700 Channel,C,Tkt Holder A5DE1806 Decal,Prize Door B A5CL1003 Clamp,Glass,Universal A5DE1808-1 Decal,Spindle Marker 1-4 A5CL1005 Clamp, Window With Cutout A5DE1808-2 Decal,Spindle Marker 5-8 A5DE1811-1 Decal,Locker Marker C1 A5DE1808-3...

  • Page 76: Parts Pictures

    MAIN HUB PARTS PICTURES A5BK6035 A5CA1002 A5CE1800 A5CE6602 A5CEAU010 A5CORD14 A5CORD5 A5DE1802 A5DE1803 A5DE1812 A5EX1006 A5FI9020 A5LK1001 A5LK6000 A5ME1810 A5ME1869 A5ME1894 A5ME1886 A5ME1889 A5ME1870 AAMO1810 A5PL1800 A5PL1805 A5PS1011 A5PYTH0010 A5HLPR001 AACB1800 AACE1800 AACE1801 AACE1802 AACE1803 AACE1804 AACE1805 AACE1817 AACE1824 AACE1833 AACE8811 AAPB2700 AAMB7 -HD...
  • Page 77 SPINDLE HUB PARTS PICTURES A5BK6035 A5CA1002 A5DE1800 A5DE1810-1 A5DE1810-2 A5DE1806 A5DE1808-1 A5DE1808-2 A5DE1808-3 A5DE1808-4 AAHA1001 A5LK6000 A5ME1810 A5ME1823 A5ME1869 A5ME1886 A5ME1889 A5ME1870 A5ME1894 A5ME44407-WHT AAME4408-WHT A5ME4409 A5SHZN010 A5TR1801-C AACB1803 AACB4402A AACE1811 AACE1815 AACE1818 AACE1819 AACE1820 AACE1821 AACE1822 AACE1823 AADSPZ010 A5DSPN010 A5KE5000 W5TM4002...
  • Page 78 CAPSULE HUB PARTS PICTURES A5BK6035 A5BKSW001 A5BR1001 A5CA1002 A5CH1800 A5DE1800 A5DE1810-1 A5DE1810-2 A5DE1801 A5DE1805 A5DE1815-1 AAHA1001 A5LK6000 A5ME1727 A5ME1728 A5ME1729 A5ME1761 A5ME1810 A5ME1831 A5ME1865 A5ME1869 A5ME1870 A5ME1872 A5ME1873 A5ME1874 A5ME1875 A5ME1876 A5ME1878 A5ME1879 A5ME1880 A5ME1881 A5ME1882 A5ME1886 A5ME1889 A5ME1895 A5ME4439-WHT A5SLLO070 A5SP1006 A5SP1007...
  • Page 79 CAPSULE HUB PARTS PICTURES A5SW7000 A5VI1800 AACB1801 AACB1803 AACB4401 AACE1811 AACE1812 AACE1813 AACE1814 AAMO1800 AAMO6901 W5KE5000 W5TM4002 W5TM8000...
  • Page 80 LOCKER HUB PARTS PICTURES A5CA1002 A5CH1700 A5CL1003 A5CL1005 A5DE1800 A5DE1810-1 A5DE1810-2 A5DE1811-1 A5DE1811-2 A5DE1811-3 A5DE1811-4 A5DE1811-5 A5LK6000 A5ME1763 A5ME1765 A5ME1766 A5ME1767 A5ME1770 A5ME1771 A5ME1773 A5ME1774 A5ME1775 A5ME1776 A5ME1810 A5ME4439-WHT A5SO5052 A5SP1801 A5SP9107 A5SW200 AACB1803 AACE1807 AACE1808 AACE1809 AACE1810 AACE1816 W5HG1030 W5KE5000 W5TM4002...

  • Page 81: How To Update Evolve Units

    HOW TO UPDATE EVOLVE UNITS The software for the new, white Evolve unit can be copied onto a USB thumb stick drive, and the Evolve can be updated by inserting this USB stick into the Evolve and pressing a button. Instructions: 1.) While Evolve is powered on, insert the USB into the USB slot on the top of the board.

  • Page 82: Advanced Card System Troubleshooting

    ADVANCED CARD SYSTEM TROUBLESHOOTING Ensure you are running a DHCP server on the network that the Prize Hub is connected into. The Prize Hub will automatically connect to the DHCP server because it is running as a DHCP client. Card Swipe is not being recognized: During normal attract operation - Check Prize Hub icon on the bottom right corner of monitor.
  • Page 83 CARD SYSTEM TROUBLESHOOTING To verify that the Prize Hub is connected to something. Ping the Server The Prize Hub can send a data package to the Server to verify the connection. How to: A keyboard and mouse must be attached to motherboard. (USB preferred) Turn off rocker switch on power strip inside cabinet.
  • Page 84 ADVANCED CARD SYSTEM TROUBLESHOOTING Ifconfig This will show the network information You should see an IP address that is on the same subnet as the Card System server. (DHCP server is required) Turn off Prize Hub by turning off rocker switch on power strip inside cabinet. Install Keyboard and Mouse to motherboard.

  • Page 85: Statistics Record Log

    WEEKLY STATISTICS RECORD...

  • Page 86: Maintenance Log

    REPAIR/MAINTENANCE LOG If you need to make repairs or order replacement parts it is a good idea to keep a log. Below is a chart you can use to track repairs and maintenance. DATE MAINTENANCE PERFORMED PARTS ORDERED MISC. NOTES...

  • Page 87: Technical Support Info

    TECHNICAL SUPPORT Excellent customer service is very important to Bay Tek Entertainment! We know that keeping your games in great operating condition is important to your business. When you need us, we are here to help. You can call us for free technical assistance, and you can count on us to have parts on-hand to support your game.

  • Page 88: Warranty Info

    WARRANTY OPTIONS Bay Tek Entertainment warrants to the original purchaser that the game will be free of defects in workmanship and materials for a period of 6 months from the date of installation. Register your new game for an extra 3 months on your warranty. Log on to : http://www.baytekent.com Then click on the Register tab.

  • Page 89: Certificate Of Compliance

    CERTIFICATE OF COMPLIANCE...

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