HIKVISION iDS-7700NXI-I4/16P/16S Series User Manual
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HIKVISION iDS-7700NXI-I4/16P/16S Series User Manual

Network video recorder
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  • Page 1 Network Video Recorder User Manual...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 Network Video Recorder User Manual INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN...
  • Page 4 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Network Video Recorder User Manual purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: http://www.recyclethis.info . 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information.
  • Page 6 Network Video Recorder User Manual Applicable Model This manual is applicable to the following models. Table 1-1 Applicable Model Series Model iDS-6700NXI-I/FA iDS-6708NXI-I/FA iDS-6700NXI-I/S iDS-6716NXI-I/S iDS-7600NXI-I2/X iDS-7608NXI-I2/X iDS-7616NXI-I2/X iDS-7600NXI-I2/P/X iDS-7608NXI-I2/8P/X iDS-7616NXI-I2/16P/X iDS-7700NXI-I4/X iDS-7716NXI-I4/X iDS-7732NXI-I4/X iDS-7700NXI-I4/16P/X iDS-7716NXI-I4/16P/X iDS-7732NXI-I4/16P/X iDS-7700NXI-I4/S iDS-7716NXI-I4/S iDS-7732NXI-I4/S iDS-7700NXI-I4/16P/S iDS-7716NXI-I4/16P/S iDS-7732NXI-I4/16P/S...
  • Page 7 Network Video Recorder User Manual Series Model iDS-96128NXI-I16 iDS-96000NXI-I24 iDS-96128NXI-I24 iDS-96256NXI-I24 iDS-6700NXI-I/8F(B) iDS-6708NXI-I/8F(B) iDS-6716NXI-I/16S(B) iDS-6716NXI-I/16S(B) iDS-7700NXI-I4/16P/16S(B) iDS-7716NXI-I4/16P/16S(B) iDS-7732NXI-I4/16P/16S(B) iDS-7700NXI-I4/16P/X(B) iDS-7716NXI-I4/16P/X(B) iDS-7732NXI-I4/16P/X(B) iDS-7700NXI-I4/16S(B) iDS-7716NXI-I4/16S(B) iDS-7732NXI-I4/16S(B) iDS-7700NXI-I4/X(B) iDS-7716NXI-I4/X(B) iDS-7732NXI-I4/X(B) iDS-9600NXI-I8/4F(B) iDS-9608NXI-I8/4F(B) iDS-9616NXI-I8/4F(B) iDS-9632NXI-I8/4F(B) iDS-9600NXI-I8/8F(B) iDS-9616NXI-I8/8F(B) iDS-9632NXI-I8/8F(B) iDS-9664NXI-I8/8F(B) iDS-9600NXI-I8/X(B) iDS-9616NXI-I8/X(B) iDS-9632NXI-I8/X(B) iDS-9664NXI-I8/X(B) iDS-9600NXI-I8/16S(B) iDS-9616NXI-I8/16S(B) iDS-9632NXI-I8/16S(B) iDS-9664NXI-I8/16S(B)
  • Page 8 Network Video Recorder User Manual Series Model iDS-9632NXI-I16/X(B) iDS-9664NXI-I16/X(B) iDS-9600NXI-I16/16S(B) iDS-9616NXI-I16/16S(B) iDS-9632NXI-I16/16S(B) iDS-9664NXI-I16/16S(B) iDS-96000NXI-I16(B) iDS-96064NXI-I16(B) iDS-96128NXI-I16(B) iDS-96000NXI-I24(B) iDS-96128NXI-I24(B) iDS-96256NXI-I24(B)
  • Page 9 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...
  • Page 10 Network Video Recorder User Manual Safety Instruction Proper configuration of all passwords and other security settings is the responsibility of the ● installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations ●...
  • Page 11 Network Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment ● without liquids. Ensure recorder is properly secured to a rack or shelf.

  • Page 12: Table Of Contents

    Network Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ..................1 1.1.2 Activate via Local Menu ....................1 1.1.3 Activate via SADP ......................2 1.1.4 Activate via Client Software ..................3 1.1.5 Activate via Web Browser .....................
  • Page 13 Network Video Recorder User Manual 2.9 Upgrade IP Cameras ......................21 Chapter 3 Live View ........................22 3.1 Start Live View ........................22 3.2 Configure Live View Settings ....................23 3.3 Configure Auto-Switch of Cameras ..................24 3.4 Configure Live View Layout ....................24 3.4.1 Configure Custom Live View Layout ................
  • Page 14 Network Video Recorder User Manual 4.1.1 Configure Recording Parameters ................39 4.1.2 Enable H.265 Stream Access ..................41 4.1.3 ANR ..........................41 4.1.4 Manual Recording ....................... 41 4.1.5 Configure Recording Schedule ..................41 4.1.6 Configure Continuous Recording ................43 4.1.7 Configure Motion Detection Triggered Recording ............44 4.1.8 Configure Event Triggered Recording ................
  • Page 15 Network Video Recorder User Manual 4.3.7 Fast View ........................55 4.3.8 Digital Zoom ........................ 55 4.3.9 POS Information Overlay ..................... 56 Chapter 5 Picture Capture ......................57 5.1 Configure Parameters ......................57 5.2 Configure Capture Schedule ....................57 5.3 Configure Holiday Capture Schedule ................... 57 Chapter 6 Event ........................
  • Page 16 Network Video Recorder User Manual 6.2.13 PIR Alarm ........................73 6.2.14 Thermal Camera Detection ..................74 6.2.15 Queue Management ....................75 6.3 Configure Arming Schedule ....................75 6.4 Configure Linkage Actions ....................76 6.4.1 Configure Auto-Switch Full Screen Monitoring ............76 6.4.2 Configure Buzzer ......................
  • Page 17 Network Video Recorder User Manual 7.5 Human Body Detection ...................... 102 7.5.1 Human Body Detection ..................... 102 7.5.2 Human Body Search ....................103 7.6 Multi-Target-Type Detection ....................105 7.7 Vehicle Detection ....................... 106 7.7.1 Configure Vehicle Detection ..................106 7.7.2 Vehicle Search ......................107 7.8 Throwing Objects from Building ..................
  • Page 18 Network Video Recorder User Manual 10.1.1 SSD Management ....................124 10.1.2 Manage Local HDD ....................125 10.1.3 Add a Network Disk ....................127 10.1.4 Configure Cloud Storage ..................128 10.1.5 Manage eSATA ......................129 10.1.6 Dynamically Adjust Recording Writing Buffer ............131 10.2 Disk Array .........................
  • Page 19 Network Video Recorder User Manual 14.1.2 Edit the Admin User ....................155 14.1.3 Edit an Operator/Guest User .................. 156 14.2 Manage User Permissions ....................156 14.2.1 Set User Permissions ....................156 14.2.2 Set Live View Permission on Lock Screen ..............159 14.2.3 Set Double Verification Permission for Non-admin Users ........
  • Page 20 Network Video Recorder User Manual 15.6 Storage Device Maintenance ................... 171 15.6.1 Bad Sector Detection ....................171 15.6.2 S.M.A.R.T. Detection ....................171 15.6.3 HDD Health Detection ..................... 172 15.6.4 Configure Disk Clone ....................173 15.6.5 Repair Database ...................... 174 15.7 Upgrade Device ........................ 174 15.7.1 Upgrade by Local Backup Device ................
  • Page 21 Network Video Recorder User Manual 16.1 Glossary ........................... 185 16.2 Communication Matrix ....................186 16.3 Device Command ......................186 16.4 Frequently Asked Questions .................... 187 16.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? ......................

  • Page 22: Chapter 1 Basic Operation

    Network Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address Default administrator account: admin. ● Default IPv4 address: 192.168.1.64. ● 1.1.2 Activate via Local Menu For the first-time access, you have to set an admin password to activate your device. No operation is allowed before activation.

  • Page 23: Activate Via Sadp

    Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

  • Page 24: Activate Via Client Software

    Network Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 25 Network Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below. Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4.
  • Page 26 Network Video Recorder User Manual Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

  • Page 27: Activate Via Web Browser

    Network Video Recorder User Manual 1.1.5 Activate via Web Browser You can get access to the recorder via web browser. You may use one of the following web browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024 ×...

  • Page 28: Configure Hdd

    Network Video Recorder User Manual Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2. In this way, in case of one NIC card failure, the device will automatically enable another standby NIC card so as to ensure the normal running of the system.

  • Page 29: Add Network Camera

    Network Video Recorder User Manual 1.4 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the connection list of the device. Before You Start Ensure the network connection is valid and correct and the IP camera to add has been activated. Steps 1.

  • Page 30: Add Network Camera Manually

    Network Video Recorder User Manual Figure 1-10 Add Automatically Searched Online Network Camera Note If the network camera to add has not been activated, you can activate it in the network camera list of camera management interface. 1.4.2 Add Network Camera Manually Before you view live video or record video files, you must add network cameras to the device.

  • Page 31: Add Network Camera Through Poe

    Import Network Camera Certificate . Note The enhanced SDK service is only available when you use HIKVISION protocol. 8. Optional: Click Search to search other network cameras. 9. Optional: Click Continue to Add to add other network cameras.
  • Page 32 Network Video Recorder User Manual When the transmission distance reaches 100 to 250 meters, you must use the CAT5E or CAT6 ● network cable to connect with the PoE interface. When the transmission distance reaches 250 to 300 meters, you must use the CAT6 network ●...

  • Page 33: Add Network Camera Via Customized Protocol

    Network Video Recorder User Manual Figure 1-13 Edit Network Camera 3. Select Adding Method as Manual. Plug-and-Play The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System → Network → TCP/IP to change IP address of PoE port. Manual Add IP camera without physical connection via network.

  • Page 34: Connect To Platform

    Network Video Recorder User Manual Note 3. Set protocol parameters. Type The network camera adopting custom protocol must support getting stream through standard RTSP. Path Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of getting main stream and sub-stream. Note The protocol type and the transfer protocol must be supported by the network camera to add.
  • Page 35 Network Video Recorder User Manual Figure 1-14 ISUP Settings 2. Select Access Type as ISUP. 3. Check Enable. Note Enabling ISUP will disable other platform access. 4. Set the related parameters. Server Address The platform server IP address. Server Port The platform server port, ranges from 1024 to 65535.

  • Page 36: Configure Hik-Connect

    4. Bind your device with a Hik-Connect account. 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com , or the QR code below. Refer to Hik- Connect Mobile Client User Manual for details.
  • Page 37 Network Video Recorder User Manual Note If the device is already bound with an account, you can click Unbind to unbind with the current account. 5. Click Apply. What to do next You can access your video recorder via Hik-Connect.

  • Page 38: Chapter 2 Camera Settings

    Network Video Recorder User Manual Chapter 2 Camera Settings 2.1 View Camera Error Information Camera error information of each channel can be accessed. If exception occurs, camera error information of individual channel(s) will be provided on the screen. Go to Camera → IP Camera , move the cursor to a window, and click to edit the parameters of different channel(s).

  • Page 39: Configure Privacy Mask

    Network Video Recorder User Manual 4. Check Display Name, Display Date and Display Week to show the information on the image. 5. Set the date format, time format, and display mode. Figure 2-1 OSD Settings 6. Drag the text frame on the preview window to adjust the OSD position. 7.

  • Page 40: Ip Camera Time Sync

    Network Video Recorder User Manual Figure 2-2 Privacy Mask Settings Note Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. ● You can clear the configured privacy mask zones on the window by clicking the corresponding ●...

  • Page 41: Import Network Camera Certificate

    Network Video Recorder User Manual 2) Click Time Sync Configuration, select Enable IPC Time Sync or Disable IPC Time Sync to enable/disable scheduled time sync for all IPC/IoT channels. Figure 2-3 IP Camera Time Sync Note This function is only available for the admin user. 2.6 Import Network Camera Certificate Import the network camera certificate to the video recorder.

  • Page 42: Save Camera Vca Data

    Network Video Recorder User Manual Before You Start When importing the configuration file, connect the storage device that contains the configuration file to the device. Steps 1. Go to Camera → IP Camera Import/Export . 2. Click IP Camera Import/Export, and the detected external device contents appear. 3.

  • Page 43: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar. Select a window and double click a camera from the channel list to play the live image of the ●...

  • Page 44: Configure Live View Settings

    Network Video Recorder User Manual Note If exception occurs, error information will be displayed on the screen. Click to edit the parameters of different channel(s). 3.2 Configure Live View Settings Live View settings can be customized. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.

  • Page 45: Configure Auto-Switch Of Cameras

    Network Video Recorder User Manual 3.3 Configure Auto-Switch of Cameras You can set the auto-switch of cameras to play in different display modes. Steps 1. Go to System → Live View → General . 2. Set Video Output Interface, Live View Mode, and Dwell Time. Video Output Interface Select the video output interface.

  • Page 46: Configure Live View Mode

    Network Video Recorder User Manual Figure 3-3 Configure Live View Layout 6. Select multiple windows and click to joint the windows. The selected windows must be in rectangle area. 7. Click Save. The successfully configured layout is displayed in the list. 8.

  • Page 47: Configure Channel-Zero Encoding

    Network Video Recorder User Manual 3.5 Configure Channel-Zero Encoding Enable the channel-zero encoding when you need to get a remote view of many channels in real time from a web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality.

  • Page 48: Digital Zoom

    Network Video Recorder User Manual Aux port You can switch to aux port to do some basic operations, like playback, switching live view image. Third port You can only preview camera image in third port. Table 3-1 Main and Auxiliary Ports Strategy HDMI/VGA/LCD Menu output HDMI...

  • Page 49: Fisheye View

    Network Video Recorder User Manual Figure 3-5 Digital Zoom 3.8 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode. Before You Start The fisheye expansion view feature is supported only by certain models. ● The connected camera must support the fisheye view.

  • Page 50: Positioning

    Network Video Recorder User Manual Icon Description Icon Description vision of a fish’s convex eye. The lens produces curvilinear images of a large area, while distorting the perspective and angles of objects in the image. 3.9 3D Positioning 3D Positioning zooms in/out a specific live image area. Steps 1.
  • Page 51 Network Video Recorder User Manual 4. Double click a camera from the camera list on the left bottom. Figure 3-6 Facial Recognition 5. Click Records to view the real-time facial recognition records of selected camera. The records will also be shown in the window on the right. You can view the facial detection number at the top, including the total number, succeeded number and failed number.
  • Page 52 Network Video Recorder User Manual Figure 3-8 Facial Recognition Display Settings 9. Optional: Click on the upper right corner to search and export record. 1) Set the search parameters as you desired. 2) Click Search. 3) Click Export Attendance Record or Export Check-in Record. Note Ensure you have inserted USB flash drive before export.

  • Page 53: Ptz Control

    Network Video Recorder User Manual 3.12 PTZ Control 3.12.1 Configure PTZ Parameters Follow these procedures to set the PTZ parameters. The PTZ parameters configuration must be done before you can control the PTZ camera. Steps 1. Click on the quick settings toolbar of the PTZ camera. 2.

  • Page 54: Call A Preset

    Network Video Recorder User Manual Figure 3-11 Set Preset 5. Select the preset No. (1 to 255) from the drop-down list. 6. Enter the preset name. 7. Click Apply to save the preset. 8. Optional: Click Cancel to cancel the location information of the preset. 9.
  • Page 55 Network Video Recorder User Manual Figure 3-15 Patrol Configuration 3. Select the patrol No. 4. Click Set. Figure 3-16 Patrol Settings 5. Click to add a key point to the patrol. Figure 3-17 Key Point Configuration 1) Configure key point parameters. Preset...

  • Page 56: Call A Patrol

    Network Video Recorder User Manual Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point. 2) Click Apply to save the key points to the patrol.

  • Page 57: Call A Pattern

    Network Video Recorder User Manual 2. Click Pattern to configure a pattern. Figure 3-19 Pattern Configuration 3. Select the pattern No. 4. Set the pattern. 1) Click Record to start recording. 2) Click corresponding buttons on the control panel to move the PTZ camera. 3) Click Stop to stop recording.

  • Page 58: One-Touch Park

    (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view.

  • Page 59: Auxiliary Functions

    Network Video Recorder User Manual 3.12.10 Auxiliary Functions You can operate the auxiliary functions including light, wiper, 3D positioning, and center on the PTZ control panel. Before You Start Make sure the connected IP camera supports the PTZ function, and is properly connected. Steps Click on the quick settings toolbar of the PTZ camera's live view.

  • Page 60: Chapter 4 Recording And Playback

    Network Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Configure Video Parameters Go to Camera → Video Parameters . Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 61 Network Video Recorder User Manual Sub-Stream Sub-stream is a second code that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting.

  • Page 62: Enable H.265 Stream Access

    Network Video Recorder User Manual Expired Time The expired time is period for a recorded file to be kept in the HDD. When the deadline is reached, the file will be deleted. If you set the expired time to 0, the file will not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD.
  • Page 63 Network Video Recorder User Manual Before You Start Ensure you have installed the HDDs to the device or added the network disks before storing the ● video files, pictures and log files. Before enabling Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm), and Event ●...

  • Page 64: Configure Continuous Recording

    Network Video Recorder User Manual Figure 4-2 Record Schedule Note You can repeat the above steps to set schedule recording or capture for each day in the week. ● Continuous recording is applied to each day by default. ● 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.

  • Page 65: Configure Motion Detection Triggered Recording

    Network Video Recorder User Manual 4.1.7 Configure Motion Detection Triggered Recording You can configure the recording triggered by the motion detection event. Steps 1. Go to System → Event → Normal Event → Motion Detection . 2. Configure the motion detection and select the channel (s) to trigger the recording when motion event occurs.

  • Page 66: Configure Picture Capture

    Network Video Recorder User Manual 7. Drag the mouse on the time bar to set the alarm recording schedule. Refer to Configure Recording Schedule for details. 4.1.10 Configure Picture Capture The picture refers to the live picture capture in continuous or event recording type. Only certain models support this function.

  • Page 67: Configure Redundant Recording And Capture

    Network Video Recorder User Manual Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Recording Schedule for details. 4.1.12 Configure Redundant Recording and Capture Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.

  • Page 68: Playback

    Network Video Recorder User Manual Figure 4-4 Record Parameters 6. Check Redundant Record/Capture. 7. Click OK to save settings. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five minutes.

  • Page 69: Play Normal Video

    Network Video Recorder User Manual Figure 4-5 Playback 4.2.2 Play Normal Video Go to Playback, select date and camera(s). is the window division shortcut for grouping cameras and playing videos. You can also select camera(s) from the list to achieve simultaneous playback of multiple camera(s). Position the cursor on playback window, and use the toolbar at the bottom to perform playback operations.

  • Page 70: Play Smart Searched Video

    Network Video Recorder User Manual 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection (...

  • Page 71: Play Tag Files

    Network Video Recorder User Manual Note You can click to view export progress. ● You can click to return to search interface. ● 4.2.5 Play Tag Files Video tag allows you to record information, such as people and locations of a certain time point, during playback.

  • Page 72: Play By Sub-Periods

    Network Video Recorder User Manual 4.2.6 Play by Sub-periods The video files can be played in multiple sub-periods simultaneously on the screen. Steps 1. Go to Playback. 2. Click at the lower-left corner. 3. Select a camera. 4. Set the start time and end time for searching video. 5.

  • Page 73: Play External Files

    Network Video Recorder User Manual Figure 4-9 Play Log Files 4.2.8 Play External Files You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device. Steps 1. Go to Playback. 2.

  • Page 74: Edit Video Clips

    Network Video Recorder User Manual When Do not Play Normal Videos is checked, the device will skip the normal video and play the ● smart (motion/line crossing/intrusion) video and the custom (searched video) only in the normal speed (X1). When Do not Play Normal Videos is unchecked, you can set the play speed for the normal video ●...

  • Page 75: Fisheye View

    Network Video Recorder User Manual Figure 4-10 Thumbnails View You can click a thumbnail to enter the full-screen playback. 4.3.6 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode. Before You Start The fisheye expansion view feature is supported only by certain models. ●...

  • Page 76: Fast View

    Network Video Recorder User Manual Icon Description Icon Description angles of objects in the image. 4.3.7 Fast View Hold the mouse to drag on the time bar to get a fast view of the video files. In the Video Playback mode, hold and drag the mouse through the playing time bar to fast view the video files.

  • Page 77: Pos Information Overlay

    Network Video Recorder User Manual 4.3.9 POS Information Overlay The device can be connected with the POS machine/server, and receive the transaction message for overlay on the image during playback. Note When the playing speed is higher than 2x, the POS information cannot be overlaid on the video. In the video live or playback mode, click to overlay the POS transaction information on the playback video.

  • Page 78: Chapter 5 Picture Capture

    Network Video Recorder User Manual Chapter 5 Picture Capture Note This chapter is only available for certain models. 5.1 Configure Parameters The picture refers to the live picture captured in continuous or event recording. You can edit picture parameters in Storage → Schedule → Capture → Advanced . Resolution Set the picture resolution.
  • Page 79 Network Video Recorder User Manual Steps 1. Go to System → Holiday . 2. Select a holiday item from the list and click 3. Check Enable. 4. Edit holiday parameters, including name, mode, and date. Figure 5-1 Edit Holiday Settings 5.

  • Page 80: Chapter 6 Event

    Network Video Recorder User Manual Chapter 6 Event 6.1 Normal Event Alarm 6.1.1 Configure Motion Detection Alarms Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms. Steps 1. Go to System → Event → Normal Event → Motion Detection . 2.

  • Page 81: Configure Video Tampering Alarms

    Network Video Recorder User Manual 6.1.3 Configure Video Tampering Alarms Video tampering detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Tampering . 2.

  • Page 82: Configure Combined Alarm

    Network Video Recorder User Manual Figure 6-1 Event Hint Settings 3. Select an exception type. Figure 6-2 Exceptions Handling 4. Set the linkage actions. Refer to Configure Linkage Actions . 6.1.6 Configure Combined Alarm Combined alarm combines events with alarm input. The combined alarm will be triggered when it receives alarms from both alarm input and events.

  • Page 83: Vca Event Alarm

    Network Video Recorder User Manual Note The combined alarm arming schedule and linkage action are the same as the selected event(s). Figure 6-3 Combined Alarm 6.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first.

  • Page 84: Transparent Transmission

    Network Video Recorder User Manual Steps 1. Go to System → Event → Smart Event . 2. Select the optical channel of thermography camera. 3. Click Face Capture. 4. Optional: Check Save VCA Picture to save the captured pictures of face detection. 5.

  • Page 85: Hard Hat Detection

    Network Video Recorder User Manual 4. Click Save. What to do next Go to Configuration → Event → Smart Event → More Events to configure events. 6.2.3 Hard Hat Detection Hard hat detection detects people who are not wearing hard hats. You can configure the arming schedule and linkage actions.

  • Page 86: People Gathering Detection

    Network Video Recorder User Manual Time Threshold The time of the target staying in the region. If the value is 10, an alarm is triggered after the target has stayed in the region for 10 s. Range: [1-10]. 3) Set Sensitivity. Sensitivity Similarity of the background image to the object.

  • Page 87: Fast Moving Detection

    Network Video Recorder User Manual Note Up to 4 areas are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area. 3) Set Percentage. Percentage The density of human bodies within the area. If it exceeds the threshold value, the device will trigger alarm.

  • Page 88: Parking Detection

    Network Video Recorder User Manual 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area. 3) Set Sensitivity. Sensitivity Similarity of the background image to the object. The higher the value is, more easily the detection alarm will be triggered.

  • Page 89: Unattended Baggage Detection

    Network Video Recorder User Manual 2) Set Time Threshold. Time Threshold The time of a vehicle staying in the region. If the value is 10, an alarm will be triggered after the vehicle has stayed in the region for 10 s. Range: [5-20]. 3) Set Sensitivity.

  • Page 90: Object Removal Detection

    Network Video Recorder User Manual Note Up to 4 areas are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects left in the region. If the value is 10, an alarm will be triggered after the object is left and stayed in the region for 10 s.

  • Page 91: Audio Exception Detection

    Network Video Recorder User Manual 6. Follow these steps to set the detection rules and detection areas. 1) Select Arming Area. Note Up to 4 areas are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects removed from the region.

  • Page 92: Defocus Detection

    Network Video Recorder User Manual 5. Set the detection rules. 1) Select Exception Detection. 2) Check Audio Loss Exception, Sudden Increase of Sound Intensity Detection, and/or Sudden Decrease of Sound Intensity Detection. Audio Loss Exception Detects a steep sound rise in the surveillance scene. Set Sensitivity and Sound Intensity Threshold for the steep sound rise.

  • Page 93: Sudden Scene Change Detection

    Network Video Recorder User Manual Figure 6-11 Defocus Detection 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured defocus detection pictures. 6. Set the detection sensitivity. Sensitivity Sensitivity range: [1-100]. The higher the value is, the more easily the defocus image will be detected.

  • Page 94: Pir Alarm

    Network Video Recorder User Manual Figure 6-12 Sudden Scene Change 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured sudden scene change detection pictures. 6. Set the detection sensitivity. Sensitivity Ranges from 1 to 100, the higher the value, the more easily the change of scene can trigger the alarm.

  • Page 95: Thermal Camera Detection

    Network Video Recorder User Manual Figure 6-13 PIR Alarm 4. Check PIR Alarm. 5. Optional: Check Save VCA Picture to save the captured of PIR alarm pictures. 6. Set the arming schedule. Refer to Configure Arming Schedule . 7. Set the linkage actions. Refer to Configure Linkage Actions . 8.

  • Page 96: Queue Management

    Network Video Recorder User Manual 6.2.15 Queue Management After connecting with queue management camera, you can set the arming schedule and linkage action of queue management. Before You Start Ensure the recorder have connected with queue management camera. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events . 2.

  • Page 97: Configure Linkage Actions

    Network Video Recorder User Manual Figure 6-14 Set Arming Schedule 4. You can click Copy to copy the current day arming schedule settings to other day(s). 5. Click Apply to save the settings. 6.4 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email.

  • Page 98: Configure Buzzer

    Network Video Recorder User Manual Event Output Select the output to show the event video. Full Screen Monitoring Dwell Time Set the time in seconds to show the alarm event screen. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).

  • Page 99: Configure Audio Alert

    Network Video Recorder User Manual 3. Click Apply. 4. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). 5. Select Send Email alarm linkage action. 6.4.5 Configure Audio Alert When an alarm is triggered, an audio file will be played as the linkage action. The audio file can be customized.

  • Page 100: Configure Ptz Linkage

    Network Video Recorder User Manual Steps 1. Go to the linkage action interface of the alarm detection (e.g., motion detection). 2. Set Audio and Light Alarm Linkage as your desire. 3. Click Apply. 6.4.8 Configure PTZ Linkage The system can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event, or VCA detection events occurs.

  • Page 101: Chapter 7 Smart Analysis

    Network Video Recorder User Manual Chapter 7 Smart Analysis 7.1 Engine Configuration Each engine processes a specified VCA type as its working mode. You can configure the engine working mode as your desire. Steps 1. Go to Smart Analysis → Engine Settings → Engine Configuration . Figure 7-1 Engine Configuration 2.

  • Page 102: Task Configuration

    Network Video Recorder User Manual 7.2 Task Configuration You can view the task status in task configuration. Smart analysis results are used for filtering the pictures when searching interested human body and vehicle pictures. Before You Start Check Save VCA Pictures for human body detection/vehicle detection, line crossing detection, intrusion detection, region entrance, or region exiting.

  • Page 103: Face Picture Comparison

    Network Video Recorder User Manual The analysis task of the camera is enabled. Device is waiting to analyze data. Enabled The analysis task of the camera is enabled and device is analyzing data of the camera. 5. Optional: For Non-Real-Time Face Picture Comparison analysis mode, click View Record to view the progress of each day.

  • Page 104: Face Capture

    Network Video Recorder User Manual Tilt angle is the angle between your view and horizontal plane. Pan Angle Pan angle is the angle between your view and vertical plane. 4. Click Apply. What to do next After face picture modeling, you can view face grading score of each face picture via web ●...

  • Page 105: Face Picture Library Management

    Network Video Recorder User Manual Note Sensitivity range: [1-5]. The higher the value is, the easier faces will be detected. 7. Set the arming schedule. Refer to Configure Arming Schedule . 8. Set linkage actions. Refer to Configure Linkage Actions . 9.

  • Page 106: Face Picture Comparison Alarm

    Network Video Recorder User Manual - Import: Click Import to import multiple face pictures. The device will use the file name as its face picture name and leave other attributes empty, or import picture files by specified rules. If a picture file has multiple human faces, the device will choose the human face at the center by default.
  • Page 107 Network Video Recorder User Manual Figure 7-5 Face Picture Comparison 4. Set Mode as Face Picture Comparison. 5. Optional: Check Enable Non-Real-Time Mode. For places with a high flow of people, the device processing speed may not be fast enough, Non-Real-Time Mode will save the real-time pictures as cache, and process them later when engine has free resource.
  • Page 108 Network Video Recorder User Manual Comparison Failed Prompt It will display the prompt in live view Target (with Facial Detection checked) or Facial Recognition when face picture comparison failed. You can click in live view to enter Facial Recognition interface. Comparison Succeeded Prompt It will display the prompt in Facial Recognition when face picture comparison succeeded.
  • Page 109 Network Video Recorder User Manual Figure 7-6 Face Picture Comparison 4. Select Mode as Stranger. 5. Optional: Check Enable Non-Real-Time Mode. For places with a high flow of people, the device processing speed may not be fast enough, Non-Real-Time Mode will save the real-time pictures as cache, and process them later when engine has free resource.

  • Page 110: People Frequency Alarm

    Network Video Recorder User Manual 8. Optional: Set Stranger Prompt. It will display the prompt in live view Target (Facial Detection) when comparison failed. Stranger Prompt It will display the prompt in live view Target (with Facial Detection checked) when face picture comparison failed.
  • Page 111 Network Video Recorder User Manual Figure 7-7 Frequently Appeared Person 2. Check Enable. 3. Set Capture Interval, Frequency Threshold, and Statistics Cycle. Capture Interval When a person has appeared several times within the capture interval, it only counts 1 time for this person.
  • Page 112 Network Video Recorder User Manual Note All unrecognized face pictures will be added to Strangers library, so that strangers can also trigger the frequently appeared person alarm, and they use the similarity of Strangers library. 8. Set the arming schedule. Refer to Configure Arming Schedule . 9.

  • Page 113: Face Picture Search

    Network Video Recorder User Manual Time period for counting the people frequency. For example, if the statistics cycle is 7 days, device will count people frequency in the last 7 days (including today), if a person has not exceeded the frequency threshold in the last 7 days, it will trigger an alarm. Daily Report Time Daily report of low frequency person statistics at the predefined time.
  • Page 114 Network Video Recorder User Manual Steps 1. Go to Smart Analysis → Smart Search → Face → Search by Picture . Figure 7-9 Search by Uploaded Picture 2. Select a channel. 3. Select face pictures for search. - Click Upload Sample from Local and select face pictures from your local directory. - Click Upload Sample from Face Picture Database and select face pictures from created face picture libraries.
  • Page 115 Network Video Recorder User Manual Figure 7-10 Search by Name 2. Set the start time and end time of the face pictures to search. 3. Select a channel. 4. Enter a name. 5. Click Start Search. If the name is duplicated in the face picture library, you will have to select a name.

  • Page 116: Perimeter Protection

    Network Video Recorder User Manual View Searching Result Double click a file to view the related video. ● Click Add to Face Database to add the selected file(s) to a face picture library. ● Click Add to Sample to add the select file(s) as sample picture(s). You can use the sample ●...
  • Page 117 Network Video Recorder User Manual Figure 7-11 Line Crossing Detection 4. Check Enable Line Crossing Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of line crossing detection. 6. Optional: Check Enable AI by Device. The device will analyze the video, and cameras only transmit video stream. 7.

  • Page 118: Intrusion Detection

    Network Video Recorder User Manual A->B Only the object crossing the configured line from the A side to the B side can be detected. B->A Only the object crossing the configured line from the B side to the A side can be detected. 3) Set the detection sensitivity.
  • Page 119 Network Video Recorder User Manual Figure 7-12 Intrusion Detection 4. Check Enable Intrusion Detection. 5. Optional: Check Save VCA Picture to save the captured intrusion detection pictures. 6. Optional: Check Enable AI by Device. The device will analyze the video, and cameras only transmit video stream. 7.

  • Page 120: Region Entrance Detection

    Network Video Recorder User Manual Sensitivity Sensitivity is the object size which is able to trigger an alarm. The higher the sensitivity is, the more easily the detection alarm will be triggered. 3) Click Draw Area. 4) Draw a quadrilateral in the preview window. 9.

  • Page 121: Region Exiting Detection

    Network Video Recorder User Manual 4. Check Enable Region Entrance Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of region entrance detection pictures. 6. Optional: Check Enable AI by Device. The device will analyze the video, and cameras only transmit video stream. 7.
  • Page 122 Network Video Recorder User Manual Steps 1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection . 2. Select a camera. 3. Click Region Exiting. Figure 7-14 Region Exiting Detection 4. Check Enable Region Exiting Detection. 5. Optional: Check Save VCA Picture to save the captured region exiting detection pictures. 6.

  • Page 123: Human Body Detection

    Network Video Recorder User Manual 2) Set Sensitivity. The higher the value is, the more easily the detection alarm will be triggered. Its range is [0-100]. 3) Click Draw Region and draw a quadrilateral in the preview window. 9. Optional: Draw the maximum size/minimum size for targets. Only the targets in the size ranging from maximum size to minimum size will trigger line crossing detection.

  • Page 124: Human Body Search

    Network Video Recorder User Manual 6. Check Target of Interest (Human Body) to discard non-human body pictures and videos which are not triggered by human body detection. The feature is only available for local human body detection. 7. Set detection area. Figure 7-15 Human Body Detection 1) Select the detection area to configure from the Area drop-down list.
  • Page 125 Network Video Recorder User Manual 6. Click Channel to select a channel as your desire. It will display search results for the selected channel. 7. Optional: Export search results. 1) Select result file(s) from the search result interface, or check Select All to select all files. 2) Click Export to export the selected file(s) to a backup device.

  • Page 126: Multi-Target-Type Detection

    Network Video Recorder User Manual The picture name (with the suffix) cannot exceed 64 characters. ● Ensure the picture you uploaded is clear and recognizable. ● 1. Go to Smart Analysis → Smart Search → Human → Search by Picture . 2.

  • Page 127: Vehicle Detection

    Network Video Recorder User Manual Steps 1. Go to Smart Analysis → Smart Event Settings → Video Structuralization . 2. Select a camera. 3. Check Enable Multi-Target-Type Detection. 4. Optional: Check Save VCA Picture to save the captured intrusion detection pictures. 5.

  • Page 128: Vehicle Search

    Network Video Recorder User Manual Note Refer to Network Camera User Manual for detailed instructions for the vehicle detection. 8. Set the arming schedule. Refer to Configure Arming Schedule . 9. Set the linkage actions. Refer to Configure Linkage Actions . 7.7.2 Vehicle Search You can search and view the matched vehicle pictures.
  • Page 129 Network Video Recorder User Manual Figure 7-16 Throwing Objects from Building 2. Select the channel that requires detection. 3. Optional: Check Enable AI by Device if required. Note If the camera does not support AI, the function of the device should be enabled. If not, the function of the device can remain disabled.
  • Page 130 Network Video Recorder User Manual Used to determine if the target is a real object thrown from building. The lower the value, the easier it is for a detected object in the video to be determined as an object thrown from building, and the greater the likelihood of a false alarm.

  • Page 131: Target Detection

    Network Video Recorder User Manual Note a. If there are parts of the screen (either within or outside the detection area) that do not need to be detected (such as an area where the light jumps from time to time or leaves often drift by and trigger false alarms, etc.), you can draw it as a shield region.

  • Page 132: People Counting

    Network Video Recorder User Manual Note The smart analysis results of the detection are displayed in the list. Click a result in the list to play the related video. 7.10 People Counting People counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis.
  • Page 133 Network Video Recorder User Manual Figure 7-19 Heat Map 5. Click Counting. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area. The results will be displayed in graphics marked in different colors.

  • Page 134: Chapter 8 Iot

    Maximum number of IoT channel is the half of maximum network camera number of your video recorder. 8.1.1 Add an Access Control Device Add Hikvision alarm host and video intercom devices to receive alarms. You can configure linkage actions like triggering recording and full screen monitoring, when an alarm occurs. Before You Start Install access control devices.

  • Page 135: Add An Alarm Device

    Network Video Recorder User Manual Note All IoT channels can be enabled/disabled with shortcuts. a. Go to Maintenance → System Service → More Settings . b. Click Time Sync Configuration, select Enable IoT Time Sync or Disable IoT Time Sync to enable/disable scheduled time sync for all IoT channels.
  • Page 136 Network Video Recorder User Manual Figure 8-3 Alarm Device 3. Enter access control device information. The information must be the same with the alarm device to add. 4. Optional: Check Enable IoT Time Sync as your desire. Note All IoT channels can be enabled/disabled with shortcuts. a.

  • Page 137: Configure The Linkage Action And Arming Schedule

    Network Video Recorder User Manual 8.2 Configure the Linkage Action and Arming Schedule Configure the linkage actions and arming schedule for access control or alarm devices. Linkage actions will be triggered when the designate alarm occurs. Steps 1. Click of an added IoT device. Figure 8-5 Configure IoT 2.

  • Page 138: Search The Iot Record

    Network Video Recorder User Manual Figure 8-6 OSD Configuration 5. Select items, including Device Name, Card No., Event Name, Name, and ID No., to display on live view image. The items are only for access control devices. 6. Configure OSD properties. Overlay Mode - Scroll The OSD will automatically scroll to show the new alarm information.
  • Page 139 Network Video Recorder User Manual Figure 8-7 Search Event Record (Access Control) Figure 8-8 Search Event Record (Alarm Device) 2. Specify search conditions. Note Name/Card No.: When card swiping event occurs, the access control device will upload card name and card No. to video record. You can search event by card name or card No. 3.

  • Page 140: Iot Video/Picture

    Network Video Recorder User Manual Figure 8-10 Search Result (Alarm Device) 8.5 IoT Video/Picture Configure the event recording or capturing schedule for the selected trigger channel, the channel will automatically record videos or capture pictures when IoT alarm occurs. 8.5.1 Configure the Event Recording/Capturing The video recorder can record videos or capture pictures when an IoT alarm occurs.

  • Page 141: Search Iot Video

    Network Video Recorder User Manual 4) Drag the mouse on the time bar to set the event detection recording schedule. Refer to Configure Recording Schedule for details. 5) Click OK. Figure 8-12 Event Recording Result When an alarm occurs, the selected trigger channel will start event recording. 8.5.2 Search IoT Video Search IoT event triggered videos.
  • Page 142 Network Video Recorder User Manual Figure 8-13 Search Event Video 2. Set search conditions. Camera Select it as the selected trigger channels in IoT linkage action configuration. Event Type Select the desired IoT event. 3. Click Start Search.

  • Page 143: Chapter 9 File Management

    Network Video Recorder User Manual Chapter 9 File Management 9.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → Video , or File Management → Picture . 2. Select a search method. For example, Search by Appearance, or Search by Event. 3.

  • Page 144: Quick Backup

    Network Video Recorder User Manual 9.3 Quick Backup All the videos can be backed up with a shortcut. Steps 1. Go to File Management → Video . 2. Search video(s) by setting different conditions (appearance, event or tag). 3. Click Quick Backup. Figure 9-1 Quick Backup 9.4 Smart Search You can search human body files, face files and vehicles in File Management →...

  • Page 145: Chapter 10 Storage

    Network Video Recorder User Manual Chapter 10 Storage 10.1 Storage Device Management 10.1.1 SSD Management Initialize SSD For the device that has pre-installed SSD on the main board, you can view the SSD space distribution, or initialize the SSD. Steps 1.

  • Page 146: Manage Local Hdd

    Network Video Recorder User Manual Upgrade SSD Firmware You can use a USB flash drive to upgrade your SSD firmware. Before You Start Prepare a USB flash drive that contains the SSD firmware, and insert the USB flash drive to your device USB interface.
  • Page 147 Network Video Recorder User Manual Figure 10-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode . 10.

  • Page 148: Add A Network Disk

    Network Video Recorder User Manual HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability. Ensure at least another HDD which is in Read/Write status exists.

  • Page 149: Configure Cloud Storage

    Network Video Recorder User Manual Figure 10-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.

  • Page 150: Manage Esata

    Network Video Recorder User Manual Figure 10-4 Cloud Storage 2. Check Enable Cloud Storage. 3. Set cloud storage server parameters. Note There are multiple pools in a cloud storage server. A pool is like an HDD, it is used for store files. Each pool has an ID, hence you have to get the pool ID from storage server.
  • Page 151 Network Video Recorder User Manual Figure 10-5 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it. Configure eSATA for Auto Backup If you made an automatic backup plan, the video recorder will back up the local videos of 24 hours ahead of the backup start time to eSATA.

  • Page 152: Dynamically Adjust Recording Writing Buffer

    Network Video Recorder User Manual Figure 10-6 Configure eSATA for Auto Backup 10.1.6 Dynamically Adjust Recording Writing Buffer Dynamically adjust recording writing buffer allows the device to adjust buffer memory dynamically when bit rate exceeds limit. Steps 1. Go to Storage → Advanced . 2.

  • Page 153: Disk Array

    Network Video Recorder User Manual Note This function will result in higher memory use. Restart the device after you enable/disable the function. 10.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit.
  • Page 154 Network Video Recorder User Manual 7. Optional: The video recorder will automatically initialize the created array. Go to Storage → RAID Setup → Array to view the information of the created array. Manual Creation Manually create a RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 array. Steps 1.

  • Page 155: Rebuild An Array

    Network Video Recorder User Manual 10. Optional: The video recorder will automatically initialize the created array. Go to Storage → RAID Setup → Array to view the information of the created array. Figure 10-9 Array List 10.2.2 Rebuild an Array The array status includes Functional, Degraded, and Offline.
  • Page 156 Network Video Recorder User Manual Before You Start Create hot spare disks. For details, refer to Configure a Hot Spare Disk . Steps 1. Go to Storage → RAID Setup → Array . Figure 10-11 Array List Manually Rebuild an Array If no hot spare disks are configured, rebuild a degraded array manually.
  • Page 157 Network Video Recorder User Manual 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding."...

  • Page 158: Chapter 11 Hot Spare Device Backup

    Network Video Recorder User Manual Chapter 11 Hot Spare Device Backup Video recorders can form an N+M hot spare system. The system consists of several working video recorders and at least one hot spare video recorder. When a working video recorder fails, the hot spare video recorder would switch into operation, which increases the reliability of the system.

  • Page 159: Manage Hot Spare System

    Network Video Recorder User Manual Steps 1. Go to System → Hot Spare . 2. Set Work Mode as Hot Spare Mode. Figure 11-3 Hot Spare 3. Click Apply. 4. Click Yes in the pop-up. Your device will restart automatically. Note The camera connection will be disabled when the device works in hot spare mode.
  • Page 160 Network Video Recorder User Manual Table 11-1 Working Status of Working Device Working Status Description Monitoring Working devices are working properly. No need for backup The working device goes offline and has never been monitored before. Backing up The working device has been monitored before but goes offline.

  • Page 161: Chapter 12 Network Settings

    Network Video Recorder User Manual Chapter 12 Network Settings 12.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.

  • Page 162: Configure Port Mapping (Nat)

    Network Video Recorder User Manual 12.3 Configure Port Mapping (NAT) Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. Before You Start If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected.

  • Page 163: Configure Snmp

    Network Video Recorder User Manual other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique. 4. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.
  • Page 164 Network Video Recorder User Manual Figure 12-4 SNMP Settings 2. Check Enable. A message will pop up to notify about a possible security risk. Click Yes to continue. 3. Configure the SNMP settings as needed. Trap Address SNMP host IP address. Trap Port Port of the SNMP host.

  • Page 165: Configure Email

    Network Video Recorder User Manual 12.5 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.

  • Page 166: Configure Port

    Network Video Recorder User Manual Perimeter Protection Analysis and Capture by Device When perimeter protection events are analyzed by the device, the device will send you 3 images with target frames and rule frames in the alarm triggered email. Note Perimeter Protection Analysis and Capture by Device is only available for /X and /S series.

  • Page 167: Configure Onvif

    Network Video Recorder User Manual management system (CMS) software installed. The alarm host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the alarm host port (7200 by default) must be the same as the alarm monitoring port configured in the software.
  • Page 168 Network Video Recorder User Manual Caution We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

  • Page 169: Chapter 13 Pos Configuration

    Network Video Recorder User Manual Chapter 13 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. 13.1 Configure POS Connection Steps 1.
  • Page 170 Network Video Recorder User Manual Figure 13-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 171 Network Video Recorder User Manual USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 13-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu →...

  • Page 172: Configure Pos Text Overlay

    Network Video Recorder User Manual Figure 13-4 Sniff Settings 13.2 Configure POS Text Overlay Steps 1. Go to System → POS . 2. Click Channel Linkage and Display. Figure 13-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4.

  • Page 173: Configure Pos Alarm

    Network Video Recorder User Manual Font size and font color ● Display time (sec) of the characters. The value ranges 5 -3600 sec. ● Timeout of POS event. The value ranges 5 -3600 sec. When the device has not received the ●...
  • Page 174 Network Video Recorder User Manual Figure 13-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.

  • Page 175: Chapter 14 User Management And Security

    Network Video Recorder User Manual Chapter 14 User Management and Security 14.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.

  • Page 176: Edit The Admin User

    Network Video Recorder User Manual 14.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1. Go to System → User . 2. Select the admin user from the list. 3. Click Modify. Figure 14-1 Edit User (Admin) 4.

  • Page 177: Edit An Operator/Guest User

    Network Video Recorder User Manual 9. Click OK to save the settings. 14.1.3 Edit an Operator/Guest User You can edit the user information, including user name, password, permission level, and MAC address. Steps 1. Go to System → User . 2.
  • Page 178 Network Video Recorder User Manual Figure 14-3 User Permission Settings Interface 3. Set the user's operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user. 1) Set Local Configuration Local Log Search Searching and viewing logs and system information of device. Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files.
  • Page 179 Network Video Recorder User Manual Remotely viewing logs that are saved on the device. Remote Parameters Settings Remotely configuring parameters, restoring factory default parameters, and importing/ exporting configuration files. Remote Camera Management Remote adding, deleting, and editing of the IP cameras. Remote Serial Port Control Configuring settings for RS-232 and RS-485 port settings.

  • Page 180: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Local Video Export Locally exporting recorded files of the selected camera(s). Local Live View View live video of the selected camera(s) in local. 4. Click OK to save the settings. 14.2.2 Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device.

  • Page 181: Set Double Verification Permission For Non-Admin Users

    Network Video Recorder User Manual 4. Set the permissions. Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 14.2.3 Set Double Verification Permission for Non-admin Users After double verification is enabled in the channel, a non-admin user must be verified by an authorized user to get the permission.

  • Page 182: Configure Security Questions

    Network Video Recorder User Manual Before You Start Ensure you are on the same network segment with your device. Steps 1. Go to Configuration → System → User Management → User Management . 2. Select the admin user. 3. Click Account Security Settings. 4.

  • Page 183: Configure Reserved Email

    Network Video Recorder User Manual Figure 14-7 Configure Security Questions 3. Click OK. 14.3.3 Configure Reserved Email The reserved email will help you to reset password when you forget your password. Steps 1. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account.

  • Page 184: Reset Password

    Network Video Recorder User Manual Figure 14-8 Configure Reserved Email 3. Click OK. 14.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 14.4.1 Reset Password by GUID You can reset password by GUID via web browser.

  • Page 185: Reset Password By Security Questions

    Insert a USB flash drive to your device. b. Click Export to export the QR code to USB flash drive. c. Email the QR code to pw_recovery@hikvision.com as attachment. 6. Check your reserved email, and you will receive a verification code within 5 minutes.

  • Page 186: Reset Password By Hik-Connect

    Network Video Recorder User Manual 8. Click OK to set the new password. 14.4.4 Reset Password by Hik-Connect It will restore all parameters to factory default settings if you reset password by Hik-Connect. Before You Start Install the Hik-Connect app on your smart phone. Steps 1.

  • Page 187: Chapter 15 System Management

    Network Video Recorder User Manual Chapter 15 System Management 15.1 Configure Device Steps 1. Go to System → General . 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution.

  • Page 188: Ntp Synchronization

    Network Video Recorder User Manual Steps 1. Go to System → General . 2. Configure the date and time. 3. Click Apply to save the settings. 15.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.

  • Page 189: Audio Management

    Network Video Recorder User Manual 15.3 Audio Management The audio files are used for alarm linkage. You can import and manage audio files in System → Audio Management . Note Before importing audio files, prepare a backup device with the audio files in it. 15.4 Configure Enhanced SVC Mode In live view or playback, enhanced SVC mode can be configured to extract frames of the video, providing better decoding capacity.

  • Page 190: Test Network Delay And Packet Loss

    Network Video Recorder User Manual Steps 1. Go to Maintenance → Network → Traffic . 2. You can view the real-time network traffic status, including MTU (Maximum Transmission Unit), and network throughput. Figure 15-2 Network Traffic 15.5.2 Test Network Delay and Packet Loss Network delay is caused by slow response of the device when oversized data information is not limited during transmission under certain network protocol, e.g.

  • Page 191: Export Network Packet

    Network Video Recorder User Manual 15.5.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet. Before You Start Prepare a USB flash drive to export network packet. Steps 1. Insert the USB flash drive. 2.

  • Page 192: Storage Device Maintenance

    Network Video Recorder User Manual 15.6 Storage Device Maintenance 15.6.1 Bad Sector Detection Steps 1. Go to Maintenance → HDD Operation → Bad Sector Detection . 2. Select the HDD No. you want to configure in the dropdown list. 3. Select All Detection or Key Area Detection as the detection type. 4.

  • Page 193: Hdd Health Detection

    Network Video Recorder User Manual 4. Click Self-Test to start the S.M.A.R.T. HDD self-evaluation. Figure 15-7 S.M.A.R.T. Settings Interface Note To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed. The related information of the S.M.A.R.T.

  • Page 194: Configure Disk Clone

    Network Video Recorder User Manual Figure 15-8 Health Detection 2. Click a HDD to view details. 15.6.4 Configure Disk Clone Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Steps 1.

  • Page 195: Repair Database

    Network Video Recorder User Manual 15.6.5 Repair Database Repairing database will rebuild all databases. It might help to improve your system speed after upgrade. Steps 1. Go to Storage → Storage Device . 2. Select the drive. 3. Click Repair Database. 4.

  • Page 196: Upgrade By Ftp

    Network Video Recorder User Manual Figure 15-11 Local Upgrade 3. Select the firmware update file from the storage device. 4. Click Upgrade to start upgrading. After the upgrade is completed, the device will reboot automatically to activate the new firmware. 15.7.2 Upgrade by FTP Before You Start Ensure the network connection of the PC (running FTP server) and the device are valid and correct.

  • Page 197: Upgrade By Hik-Connect

    Network Video Recorder User Manual 15.7.4 Upgrade by Hik-Connect After logging the device into Hik-Connect, the device would periodically check for the latest firmware from Hik-Connect. If an upgrade firmware is available, the device will notify you when you log in. You can also manually check for the latest firmware. Before You Start Ensure the device has successfully connected to Hik-Connect, and it requires to install at least one read-write HDD for firmware downloading.

  • Page 198: Log Management

    Network Video Recorder User Manual - Click Export to export configuration files to the selected local backup device. - To import a configuration file, select the file from the selected backup device and click Import. Note After having finished importing configuration files, the device will reboot automatically. 15.9 Log Management 15.9.1 Log Storage You can customize the log storage disk and log storage period.

  • Page 199: Upload Logs To The Server

    Network Video Recorder User Manual Figure 15-15 Log Search Interface 2. Set the log search conditions, including the time, major type and minor type. 3. Click Search to start searching the log files. 4. The matched log files will be displayed on the list, as shown below. Figure 15-16 Log Search Results Note Up to 2,000 log files can be displayed each time.

  • Page 200: One-Way Authentication

    Network Video Recorder User Manual Figure 15-17 Log Server Settings 2. Check Enable 3. Set Upload Time, Server IP Address, and Port. 4. Optional: Click Test to test if parameters are valid. 5. Click Apply. 15.9.4 One-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server via web browser.

  • Page 201: Two-Way Authentication

    Network Video Recorder User Manual 4. Click Save. 15.9.5 Two-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server, and create a certificate (from your device) to authorize your device by the server. This would improve the log communication security.

  • Page 202: Export Diagnostic Information

    Network Video Recorder User Manual 15.10 Export Diagnostic Information When exceptions occur, you can export diagnostic information via web browser, and check it. Steps 1. Go to Configuration → System → Maintenance → Diagnose via web browser. 2. Check Export Diagnostic Information. 3.

  • Page 203: Security Management

    Network Video Recorder User Manual 15.12 Security Management 15.12.1 Configure ONVIF ONVIF protocol allows the connection with third-party cameras. The added user accounts have the permission to connect other devices via ONVIF protocol. Steps 1. Go to Maintenance → System Service → ONVIF . 2.

  • Page 204: Rtsp Authentication

    Network Video Recorder User Manual Figure 15-21 Address Filter 2. Check Enable. 3. Select Restriction Mode. Choose to filter by IP address or MAC Address. 4. Select Restriction Type. The device mechanism will allow or forbid specific IP/MAC address to get access to your device.

  • Page 205: Isapi Service

    Network Video Recorder User Manual 15.12.4 ISAPI Service ISAPI (Internet Server Application Programming Interface) is an open protocol based on HTTP, which can realize the communication between the system devices (e.g., network camera, NVR, etc.). The device is as a server, the system can find and connect the device. Steps 1.

  • Page 206: Chapter 16 Appendix

    Network Video Recorder User Manual Chapter 16 Appendix 16.1 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.

  • Page 207: Communication Matrix

    Network Video Recorder User Manual NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz. Acronym for Network Video Recorder.

  • Page 208: Frequently Asked Questions

    Network Video Recorder User Manual Figure 16-2 Device Command 16.4 Frequently Asked Questions 16.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? Reason 1. Sub-stream resolution or bitrate settings is inappropriate. 2.

  • Page 209: Why Is The Video Recorder Notifying Risky Password After A Network Camera Is Added

    Network Video Recorder User Manual Solution If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/ MJPEG, change the camera encoding format to the same as video recorder. 16.4.3 Why is the video recorder notifying risky password after a network camera is added? Reason The camera password is too weak.

  • Page 210: Why Is The Video Recorder Notifying The Network Is Unreachable When A Network Camera Is Being Added

    Network Video Recorder User Manual Reason 1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous. 2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc.

  • Page 211: Why Is Image Getting Stuck When Playing Back By Single Or Multi-Channel Cameras

    Network Video Recorder User Manual Solution Change the IP address of video recorder. Ensure it is not the same as other devices. 16.4.10 Why is image getting stuck when playing back by single or multi-channel cameras? Reason HDD read/write exception. Solution Export the video, and play it with other devices.

  • Page 212: Why Is The Video Sound Quality Not Good

    Network Video Recorder User Manual Solution 1. The recording schedule is setup correctly by following the steps listed in Configuring Record/ Capture Schedule. 2. The motion detection area is configured correctly. The channels are being triggered for motion detection (See Configuring Motion Detection). 3.
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