Incorrect or missing colors
Try one or more of these solutions:
❏ For Windows, check the Media Type setting in the Main
menu. Make sure it is correct for the paper you're using.
For Macintosh, check the Media Type setting in the Print
dialog box. Make sure it is correct for the paper you're using.
❏ Make sure the printable side of the paper is face-up.
❏ Run the Head Cleaning utility. See "Using the Printer
Utilities" on page 2-21.
If colors are still incorrect or missing, replace one or all ink
cartridges. See "Replacing Ink Cartridges" on page 5-1.
❏ Adjust the color settings in your application software or your
printer driver. See your application's documentation.
Faint printout or gaps
Try one or more of these solutions:
❏ Make sure that the ink cartridges do not exceed the expiration
date.
❏ For Windows, check the Media Type setting in the Main
menu. Make sure it is correct for the paper you're using.
For Macintosh, check the Media Type setting in the Print
dialog box. Make sure it is correct for the paper you're using.
❏ Run the Head Cleaning utility to clear any clogged ink
nozzles. See "Using the Printer Utilities" on page 2-21.
❏ Check the Ink Out lights. If necessary, replace ink cartridges.
See "Replacing Ink Cartridges" on page 5-1.
Troubleshooting
6-13