Common Issues - Uniden UIP165P Owner's Manual

Common Issues

For Terminal Adapter Features
Scenario
The pwr LED on the UIP165P is
off, or the power LED on your
modem is off.
The wan LED on the UIP165P is
off and/or the LAN LED on your
modem is off.
Your UIP165P is
unable to connect
to the Internet.
The UIP165P doesn't have a valid
IP address. (Login to the UIP165P
and check the WAN Status
screen.)
w w w . u n i d e n . c o m
Check to see if...
Checking the power connection to the UIP165P, or your modem.
Making sure the cable between the UIP165P and your modem is
1) Securely connected to the UIP165P's WAN port.
2) Securely connected to your modem's LAN port
3) Free of any frays, loose connectors, or other visible defects
1) Making sure the UIP165P is configured for DHCP or PPPoE (if your ISP uses
OR
1) Making sure the first three parts of the UIP165P's IP address match you ISP's
2) Making sure UIP165P's subnet mask exactly matches the subnet mask of you
OR
1) Making sure the UIP165P's default gateway address is set to your ISP's IP
DHCP or PPPoE).
IP address and the fourth part is different
ISP.
address.
Then try...
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