Common Issues - Uniden WDSS 5335+1 Owner's Manual

Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your problem, please visit our website customer support page at www.uniden.com.au for Australia,
www.uniden.co.nz for New Zealand
Symptom
The charge LED won't
illuminate when the
handset is placed in the
cradle.
The audio sounds weak.
Can't make or receive
calls.
Severe noise interference.
The Caller ID does not
display.
• Make sure the AC adapter is plugged into the base or the charger (if you have more
than one handset) and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset are clean.
• Move the handset and/or base away from metal objects or appliances and try again.
• Make sure that you are not too far from the base.
• Make sure that you are not too far from the base.
• Make sure the line is not in use. If an outside call is already using a line, you cannot
use that line to make another outside call.
• Make sure your handset is registered to the main base unit.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter and reconnect.
• Change the Digital Security Code (see Changing the Digital Security Code on
page 56).
• Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
and electrical appliances.
• Move to another location or turn off the source of interference.
• The call was placed through a switchboard.
• Call your telephone provider to verify your Caller ID service is current. There may be
a problem with your Caller ID service.
Suggestion
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