Using the DirectLInk Two-Way Radio Feature Using the Room/Baby Monitor Troubleshooting Getting Help Understanding the LED Indicators Resetting the UIP165P Logging into the UIP165P's Configuration Utility Common Issues Note on Power Sources Power Failure Battery Life Battery replacement and handling...
Internet and make phone calls simultaneously. The UIP165P can connect directly to your broadband modem or can connect to a router or switch in your home network. It generates and receives voice data and forwards data traffic to your computer or network.
Page 4
Uniden is a registered trademark of Uniden America Corporation. AutoTalk, AutoStandby, DirectLink, IntegriSound and Random Code are trademarks of Uniden America. w w w . u n i d e n . c o m [ 3 ] W E L C O M E / F E A T U R E S / T E R M I N O L O G Y...
Page 5
A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a message, and we will call you back. Information is also available on our website, www.uniden.com, under the "Accessibility" link.
Controls & Functions [ 5 ] C O N T R O L S & F U N C T I O N S 1. Handset Antenna 2. Beltclip Hole 3. Speakerphone Speaker and Ringer 4. Handset Battery Compartment 5. New Message LED 6.
• Do not work on the system or connect or disconnect cables if lightning or thunder are present in your area. • Do not cover or block the air vents on the top or bottom surface of the UIP165P. Overheating can cause permanent damage to the unit.
1) Press down on the handset battery case cover (use the •Use only the Uniden finger indention for a better grip) and slide the cover (BT-446) rechargeable downward to remove.
Page 11
DHCP and PPPoE. If your broadband connection uses DHCP, you do not need to change any settings on the UIP165P. If your broadband connection uses PPPoE, you will need to enter your user name and password in "STEP 5: Activate your Packet8 Service"...
Page 12
[ 1 1 ] S E T T I N G U P Y O U R B R O A D B A N D P H O N E CAUTION Do not connect the UIP165P to a regular telephone wall jack.
Page 13
LEDs flash several times, and the pwr LED will remain on. If the UIP165P was properly recognized by Packet8’s network, the link LED will remain on. Test your connection by making a call with the handset and browsing to a web page from your PC.
Page 14
STEP 5: Activate your Packet8 Service Once you have connected your UIP165P, you can activate your Packet8 service. • You will need your 10-digit activation code that was sent to you by email when your Packet8 order shipped. (You can also obtain your activation code at www.packet8.net by signing in at your account page.)
All the registered handsets ring when a call is received. Your phone is compatible with a variety of handsets, including the TCX805, TCX905, ELX500, TCX400, TCX440 and TCX450. (Please check www.uniden.com for an updated list of expansion handsets compatible with this series.) Registering Expansion Handsets If you purchase an expansion handset, you need to register the handset before use.
To register an ELX500, TCX450, TCX440, or TCX400 handset, follow the steps below: 1) Disconnect the AC adapter from the main base. 2) While pressing down find hs, reconnect the AC adapter. 3) On the handset, press and hold # until you hear a beep. While the handset is registering, R e gi s tr at i on C om p le t e R e gi s tr at i on Fa i le d...
To use this feature, insert the headset plug into the headset jack. Your phone is ready for hands-free conversations. (Headsets may be purchased by calling the Uniden Parts Department or visiting the web site. See back cover page.) w w w . u n i d e n . c o m...
Display and Icons Example of the standby mode display •Handset •Base Ringer Volume Level This icon changes depending on ringer volume level (High, low and off) ICON Appears During Standby/Talk Standby (for handset) Talk Talk Talk Standby [ 1 7 ] D I S P L A Y A N D I C O N S Ringer off icon (when the ringer is off)/ day of the week and time / battery icon Handset ID and Banner Number of new Caller ID calls received (If there are no new Caller ID messages,...
Soft Key Function "Soft" keys are keys that change function during the operation of the phone. The function of each soft key is determined by the icon that appears directly above it. For example, when the handset is in standby mode, pressing soft key 2 will access the main menu. When the handset is in talk mode, pressing soft key 1 will mute the microphone.
Accessing the menus Below are some tips for using the software interface on your phone. • Press the MENU soft key to access the main menu. • Use volume up/down to scroll through options. • Press the OK soft key to make a selection. •...
Page 21
If the next character uses the same number key, you must press #/> to move the cursor over. Otherwise the next time you press the number key, it changes the character that was previously set. For example, to enter "Movies": 1) Press 6 once, and then press #/>...
Main Menu Options Your phone has six main menu options: DirectLink Mode, Room Monitor, Handset Setup, Base Setup, Global Setup and Deregister HS. You can change Room Monitor, and Global Setup settings from the base or from any registered handset. DirectLink Mode, Handset Setup, and Deregister HS are only available from a handset. Base Setup is only available from the base.
Default Settings The default settings set from the factory match the features that most people use. You may not need to change them. However, there are a number of options you must set and entries you must make in memory to take full advantage of all the phone features.
Global Setup If you change one of the global settings, you change that setting for all registered note handsets and the base. Only one station can change global settings at a time. Setting Day and Time •If you do not press a Day &...
Setting the Area Code If you can make a call by dialing only 7 digits (instead of 10), you can program your local area code in your phone. If you get a call from within your area code, you'll only see the 7-digit phone number. If you get a call from outside your area code, you'll see all 10 digits.
Page 26
3) Press the OK soft key. You will hear a confirmation tone. From the base In standby mode, press volume volumes (Off, Low, or High). Selecting a Ringer Tone (Handset only) Ringer Tone lets you choose from 10 ringer tones or 10 melodies: - Ringers (Flicker, Clatter, Soft Alert, Wake Up, Light Bug, Beep Boop, Tone Board, Chip Chop, Party Clap, Reminder) - Melodies (Beethoven's Symphony #9 [Beethoven9], For Elise [Elise], We Wish You A Merry...
Page 27
1) Press the MENU soft key. Select the Handset Setup menu, and then the Ringer Tones submenu. 2) Press cid/vol/ or redial/p/vol/ pointer. You will hear the ringer or melody as you scroll through the options. 3) When you reach the ringer tone you want, press the OK soft key. You will hear a confirmation tone.
Page 28
1) Press the MENU soft key. Select the Handset Setup menu, and then the Distinctive Ring submenu. 2) Press cid/vol/ O f f 3) Press the OK soft key. You will hear a confirmation tone. Setting AutoTalk (Handset only) AutoTalk allows you to answer the phone simply by removing the handset from the cradle.
Page 29
Setting the True Banner (Handset only) True Banner lets you customize the name your handset displays. The name will be displayed on the LCD screen during Standby Mode, Intercom, Intercom Hold, Room Monitor, DirectLink, and Copy Phonebook operation. The banner name will be displayed on the receiving handset as well. 1) Press the MENU soft key.
Selecting a Language You can change which language the menu display will use. Choose from English, French, or Spanish. 1) Press the MENU soft key. Select the Handset Setup or the Base Setup menu, and then the Language submenu. 2) Press volume up/down to choose (French), or 3) Press the OK soft key.
Setting the Key Touch Tone (Handset only) Key Touch Tone is the tone your keypad makes when keys are pressed. You can turn this tone on or off. 1) Press the MENU soft key. Select the Handset Setup menu and then the Key Touch Tone submenu. 2) Press cid/vol/ or redial/p/vol/ O f f...
Page 32
The handsets have a variety of animation displays. Below are examples of the animation screens and what they mean: Turning on the phone Find Handset/ Paging the Handset Out of Range [ 3 1 ] M A I N M E N U O P T I O N S Hanging up the phone Confirmation (Done!) Also, the animation display changes depending on the ringer volume setting.
Using Your Phone Calling with Packet8 service • To call anywhere in the world, dial: country code + area code + number. For example, the country code for the U.S. and Canada is "1." To call anywhere within the US or Canada, dial: 1 + area code + number •...
Switching to the Handset Speakerphone To switch a call to the handset speakerphone, press note active call. The speakerphone is in use. •To set "AutoTalk" and "Anykey Answer", see page 27. •For the location of the handset and base microphones, see "Controls and Functions"...
Placing a Call on Hold You can place a call on hold for 5 minutes. When 5 minutes has passed, the call is disconnected, and the phone returns to standby mode. 1) During a call, press intcom/hold on the handset or intcom on the base.
Redialing a Call The last three phone numbers dialed can be quickly redialed from the handset or note the base. Redial numbers stored each handset and the base are independent from each other. •If the number exceeds 1) With the phone in standby mode, press redial/p/vol/ 32 digits, only the first REDIAL soft key on the base.
U S I N G Y O U R P H O N E [ 3 6 ] note •While charging a handset, you can not mute the ringer tone for the handset. •Any phones connected to the PHONE port on the back of the UIP165P will still ring even when ringer is turned off.
Temporarily Muting the Ringer You can mute the ringer individually on each handset or the base. When the phone note is ringing, press the MUTE soft key on the base or the handset you want to mute or end on the handset. This mute will last for the current incoming call only. The ringer tone will return to the previous setting on the next incoming call.
Traveling Out of Range During a call, as you begin to move your handset too far from your base unit, noise may increase. If you pass the range limits of the base unit, you will hear a beep and on the display, and then the handset returns to standby mode. O ut of Ra n ge Privacy Mode Privacy Mode prevents interruption from other registered handsets or the base.
Holding a Conference Call If you have more than one handset, up to four people can participate in a conference call. 3-Way Conferencing • Outside line + Handset + Base (or Handset) 4-Way Conferencing • Outside line + Handset + Handset + Base You can easily join a call already in progress.
Page 41
Paging from the base 1) With the phone in standby mode, press intcom. 2) Use volume (up/down) to select the station you want to page, and then press the OK soft key. An intercom tone sounds on the station you are paging.
Transferring a Call From the handset 1) During a call, press intcom/hold. The call will be put on hold, and the handset will wait 10 seconds for a transfer command. 2) Use cid/vol/ call to, and then press the OK soft key. A paging tone sounds on the station you are transferring the call to.
Page 43
Accepting a transferred call To answer the page, press the ANSWER soft key, talk/flash, or intcom/hold on the handset (or speaker or intcom on the base). This will leave the caller on hold but allow you to speak to the station that transferred the call. If AutoTalk is enabled, you can also answer the page by simply picking up the handset.
Using One Touch Voice Mail Access note The UIP165P provides one-touch access to Packet8's voice mail service. Follow the steps below to program the Packet8 access number into any registered handset(s): 1) Press the MENU soft key. Select the Handset Setup or Base Setup menu, and then The UIP165P's Voice the Edit Voice Mail submenu.
Using the Phonebook and Speed Dial Entering New Phonebook Entries and Speed Dial Numbers You can store names and numbers in your phone's phonebook, search for names alphabetically, and dial phonebook entries with just a few key presses. You can store up to 50 numbers in the base and up to 100 numbers in each registered handset.
4) Press the OK soft key to store the name; S t or e/ E di t N o . note 5) Use the number keypad, phone number (up to 20 digits). If you make an error, use the DELETE soft key to erase •Selecting a phonebook the incorrect digits.
Viewing the Phonebook Your phone sorts phonebook entries in alphabetical order by name. You can view the (phonebook) even while the phone is in use. 1) Press (phonebook). If you open the phonebook during a call, only the BACK soft key will appear. 2) Press volume up/down or the number keypad to scroll through the phonebook entries.
Making Calls Using the Phonebook From Standby Mode 1) When the phone is in standby mode, select the phonebook entry you want to dial (see "Viewing the Phonebook" on page 46). 2) Press talk/flash or is dialed. 3) To hang up, press end on the handset or to the base).
Editing or Erasing a Phonebook Entry 1) When the phone is in standby mode, press 2) Press volume up/down, or the number keypad to select the phonebook entries (see "Viewing the Phonebook" on page 46). a. Editing the Stored Data 1) When the phonebook entry to be edited appears, press the EDIT soft key.
Copying Phonebook Entries Copy Phonebook allows you to transfer stored phonebook entries from one station to note another so you don’t have to manually re-enter names and numbers. You can transfer one memory (phonebook entry) at a time, or all memory entries at once. 1) When the phone is in standby mode, press If the memory entry on the receiving handset is...
Caller ID and CIDCW (Caller ID on Call Waiting) When the telephone rings, the Caller ID feature allows you to view the caller’s name, phone number, date and time of call. With CIDCW (Caller ID on Call Waiting), you will hear a call waiting tone while you are on a call, and the Caller ID data is displayed.
You may receive any one of the following messages: When invalid data is received; When a private name is received; When a private number is received; When an unknown name is received; note When an unknown number is received; 2) When you pick up the phone, the display changes to (AutoTalk feature is set to on.) •For the handset, icon...
2) To view the Caller ID messages in historical order (from new to old or from old to new), repeatedly press volume down to scroll through the messages from the latest to the earliest, or volume up to scroll back through the messages. To search the Caller ID messages alphabetically, press the number key pad (2-9 and 0) with the letter associated with the first letter of the desired caller.
Deleting All Caller ID names/numbers 1) When the phone is in standby mode, press cid/vol/ the base. Press the 2) Press volume up/down to choose 3) Press the Calling a party from the Caller ID list Standby mode 1) When the phone is in standby mode, select the desired Caller ID record (see "Viewing the Caller ID List"...
Talk mode 1) From the base During talk mode, press From the handset During talk mode, press the MENU soft key. Use volume up/down to select , then press the OK soft key. C a ll e r I D 2) Select the Caller ID message you want to dial (see "Viewing the Caller ID List"...
Special Features note The features in this section require a minimum of two handsets to operate. To add additional handsets to your system, see "Expanding Your Phone" on page 14. •Handsets can be in Direct Link mode while Using the DirectLInk Two-Way Radio Feature other handsets are in In DirectLink mode, a pair of handsets can function as two-way radios;...
Page 57
Making a DirectLink Call 1) When the phone is in the DirectLink standby mode, press the DirectLink soft key (example of DirectLink from handset #1). 2) Select the handset to which you wish to DirectLink with by pressing the number keys (0-9). Your handset will then page the selected handset.
Using the Room/Baby Monitor This feature allows you to monitor note sounds in another room. Place a handset or the base in the room you wish to monitor; it will function as a •This feature only works microphone. The other station can be when the handset(s) is set to function as a remote speaker, within the range of the...
FAQs, and troubleshooting tips. Understanding the LED Indicators If you're having trouble with your UIP165P, the LEDs on the front panel can help identify the problem. w w w . u n i d e n . c o m...
Page 60
Phone port is in use or off hook. While the UIP165P is downloading a firmware update or a new configuration file from Packet8, the LEDs will blink several times. [ 5 9 ] T R O U B L E S H O O T I N G The UIP165P has no power.
A hard reset restores the UIP165P to factory defaults. All configuration changes will be lost. A: Unplug the UIP165P's AC adapter. B: Insert a pin or bent-out paper clip into the RESET hole on the rear of the UIP165P and push the reset button.
Many problems can be solved by resetting all the local network equipment. To perform a local area reset, first power down all your local equipment: your modem, switch or router, UIP165P, and computer. Then, restore power to the devices one at a time, starting with the one directly connected to the Internet and working your way down: If a local area reset does not restore connectivity, see Common Issues below.
2) Securely connected to your modem's LAN port 3) Free of any frays, loose connectors, or other visible defects 1) Making sure the UIP165P is configured for DHCP or PPPoE (if your ISP uses DHCP or PPPoE). 1) Making sure the first three parts of the UIP165P's IP address match you ISP's...
Page 64
UIP165P's IP address and the fourth part is different. 2) Making sure your computer's subnet mask exactly matches the subnet mask of the UIP165P. Making sure your computer's default gateway address is set to the UIP165P's IP address. 1) Resetting the UIP165P.
Page 65
For Telephone Features Symptom • Make sure the AC adapter is plugged into the base or the charger (if you have more than one The charge LED won't illuminate handset) and wall outlet. when the handset is placed in • Make sure the handset is properly seated in the cradle. the cradle.
Page 66
Symptom • The handset was picked up before the second ring. • The call was placed through a switchboard. Caller ID does not display. • Contact your service provider to verify the Caller ID settings. There can be a problem with your •...
Note on Power Sources Warning To avoid the risk of personal injury or property damage from fire or electrical shock, only use the Uniden battery model and Uniden adapter model specifically designated for this product. Power Failure During the period that the power is off, you will not be able to make or receive calls with the telephone.
When the operating time becomes short, even after a battery is recharged, please replace the battery. With normal usage, your battery should last about one year. A replacement Uniden adapter or battery can be purchased by contacting the Uniden Parts Department (see back page).
Battery part number: BT-446 Capacity: 800mAh, 3.6V • To avoid damage to the phone use only Uniden AD-1005 and BT-446 with your phone. • If the handset is left off of the base, the actual Talk mode duration will be reduced respective to the amount of time the handset is off the base.
Liquid Damage Moisture and liquid may damage your cordless phone. Follow the steps below if your phone gets wet: Case If the exterior plastic housing on the handset or base is exposed to moisture or liquid. If moisture or liquid has entered the plastic housing (i.e.
Uniden customer service at 800-297-1023. Changes or modifications to this product not expressly approved by Uniden, or operation of this product in any way other than as detailed by the owner's manual, could void your authority to operate this product.
Index 20 ring options ... . . 25 Animation screen ... . 30 Anykey Answer ....27 Area Code .
Page 73
Memo w w w . u n i d e n . c o m [ 7 2 ]...
Page 74
Memo w w w . u n i d e n . c o m [ 7 3 ]...
Page 75
If you have questions on how to use your phone, add extra handsets, program the phonebook, etc. Contact Uniden customer service at 800-554-7331, Monday-Friday, 8 am to 5 pm, CST, or visit the Uniden website at www.uniden.com for documentation, FAQs, and troubleshooting tips.
Need help?
Do you have a question about the UIP165P and is the answer not in the manual?
Questions and answers