Related Manuals for Unify OpenScape Desk Phone IP 35G
Summary of Contents for Unify OpenScape Desk Phone IP 35G
- Page 1 OpenScape Desk Phone IP 35G OpenScape Desk Phone IP 35G Eco OpenScape 4000/HiPath 4000 User Guide HFA A31003-D3530-U100-3-7619...
- Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
-
Page 3: Important Information
Important information Important information For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK) or • in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard. -
Page 4: Location Of The Telephone
• Do not operate the telephone in damp environments such as bathrooms. Product support on the Internet Information and support for our products can be found on the Internet at: http://www.unify.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:... -
Page 5: Table Of Contents
Getting to know the OpenScape Desk Phone ... . . 13 The user interface of your OpenScape Desk Phone IP 35G ......13 Navigation keys . - Page 6 Contents Making calls ..............25 Off-hook dialing .
- Page 7 Contents Entering commands using tone dialing (DTMF suffix dialing) ......52 System-wide parking............53 Automatically parking a call .
- Page 8 Contents Privacy/security ........80 Voice encryption ............. 80 Displaying the status in idle mode .
- Page 9 Contents Making calls in an executive/secretary team ... . . 105 Calling an executive or secretary phone ......... . 105 Calling an executive/secretary phone .
-
Page 10: General Information
This user guide is intended to help you familiarize yourself with the OpenScape Desk Phone IP 35G and all of its functions. It contains important information on the safe and proper operation of the OpenScape Desk Phone IP 35G. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network. -
Page 11: Intended Use
General information Intended use The OpenScape Desk Phone IP 35G phone is a desktop unit designed for voice transmission and for connection to the LAN. It can also be used as a workstation device. Any other use is regarded as unintended. -
Page 12: Voice Encryption
As of HiPath 4000 V4 R1, your OpenScape Desk Phone IP 35G supports voice encryption. This allows you to use your OpenScape Desk Phone IP 35G to conduct calls without the risk of eavesdropping. Voice transmission is encrypted and then decrypted again on the call partner's phone and vice versa. -
Page 13: Getting To Know The Openscape Desk Phone
Getting to know the OpenScape Desk Phone Getting to know the OpenScape Desk Phone The following sections describe the most frequently used controls and displays. The user interface of your OpenScape Desk Phone IP 35G... - Page 14 Getting to know the OpenScape Desk Phone You can make and receive calls as normal using the handset. The display provides intuitive support for telephone operation (two lines with up to 33 characters each). The function keys (cannot be reprogrammed) allow you to call up the following frequently used functions during a call: Messages: Open the mailbox Page 17.
-
Page 15: Navigation Keys
Page 16 or browse forward in the menu. Perform action Programmable function keys Your OpenScape Desk Phone IP 35G has three fixed function keys (with LED), which you can reprogram with different functions or phone numbers at any time. Preassignment of function keys: • Release Call •... -
Page 16: Dialpad
Your OpenScape Desk Phone IP 35G comes with a black-and-white LCD display. Adjust the contrast to suit your needs ( Page 110). Idle mode If there are no calls taking place or settings being made, your OpenScape Desk Phone IP 35G is in idle mode. Example: Time 10:59 Wed 08 01.14... -
Page 17: Mailbox
Getting to know the OpenScape Desk Phone Mailbox Depending on your communication platform and its configuration (consult your administrator), you can use the Messages key to access messages from services such as HiPath Xpressions. The following messages are saved: • Callback requests •... -
Page 18: Call List
Getting to know the OpenScape Desk Phone Call list Calls to your phone and numbers dialed from your phone are recorded chronologically in the call list, sorted and divided into the following lists: • Unanswered calls • Incoming calls • Outgoing calls Your phone saves the last 10 unanswered calls, the last 6 outgoing calls and the last 12 incoming calls in chronological order. -
Page 19: Menu
Getting to know the OpenScape Desk Phone Menu Use the Settings menu key to access the following options: • Program/Service menu for your communication system • Personal (local phonebook) • Corporate (corporate directory) • User (local telephone settings for users) •... -
Page 20: Telephone User Menu
OpenStage Manager The program offers you an additional means of adapting your OpenScape Desk Phone to your personal needs. Further information is available at: http://wiki.unify.com/wiki/OpenStage_Manager. Features • Phonebook management • Synchronization of contacts Contact your administrator for the latest version of OpenStage Manager. -
Page 21: Ports On The Underside Of The Phone
Using network ports more efficiently The OpenScape Desk Phone IP 35G has a built-in Ethernet switch. This means that you can con- nect a PC to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator. -
Page 22: Basic Functions
Basic functions Basic functions Please read the introductory chapter "Getting to know the OpenScape Desk Phone IP 35G" Page 13 carefully before performing any of the steps described here on your phone. Accepting a call An incoming call will cancel any ongoing telephone setting operations. Accepting a call via the handset The phone rings. -
Page 23: Switching To Speakerphone Mode
Basic functions Switching to speakerphone mode People present in the room can participate in your call. Prerequisite: You are conducting a call via the handset. Speaker Hold down the key and replace the handset. Then release the key and proceed with your call. -
Page 24: Open Listening
Basic functions Open listening People present in the room can silently monitor your call. Prerequisite: You are conducting a call via the handset. Activating Speaker Press the key shown. Deactivating Speaker Press the illuminated key. Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. -
Page 25: Making Calls
Basic functions Making calls Off-hook dialing Lift the handset. Internal calls: Enter the phone number. External calls: Enter the external code and the phone number. The connection is set up as soon as your input is complete On-hook dialing Internal calls: Enter the phone number. External calls: Enter the external code and the phone number. -
Page 26: Calling A Subscriber From The Local Phonebook
Basic functions Calling a subscriber from the local phonebook Settings Open the menu Page 19. Select and confirm to open the local phonebook. Personal Select and confirm the relevant entry. The connection is set up. Niels, Bohr Calling a subscriber from the corporate directory Prerequisite: You have searched for and selected a subscriber in the corporate directory Page 76. -
Page 27: Redialing A Number (Last Number Dialed)
Basic functions Redialing a number (last number dialed) The last phone number dialed on your phone is dialed automatically. Number redial Prerequisite: The "Redial" key is not reprogrammed. Redial Press the key shown. Speaker Press the key shown for speakerphone mode. Lift the handset Redialing from the menu Lift the handset. -
Page 28: Calling A Second Party (Consultation)
Basic functions Calling a second party (consultation) You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Confirm the option shown. Consultation? Enter and confirm the second party's phone number Ending a consultation call Confirm the option shown. -
Page 29: Transferring A Call
Basic functions Transferring a call If your call partner wishes to speak to one of your colleagues, you can transfer the call. Transferring with announcement Select and confirm the option shown. Consultation? Enter and confirm the required party's phone number. Announce the call partner. Transfer Press the key shown. -
Page 30: Forwarding Calls
Basic functions Forwarding calls If your phone belongs to an ONS group (One Number Service/parallel call Page 118), please note the following: Call forwarding can be set up on any phone in the ONS group and then applies for all phones in the ONS group. Call forwarding between two phones in an ONS group is not possible. - Page 31 Basic functions Enter the phone number for the forwarding destination. Any destination previously saved will be overwritten. Confirm when the complete number has been entered. Save? Fixed forwarding is saved and activated. Activating fixed forwarding Prerequisite: A fixed forwarding destination is saved Page 30.
-
Page 32: Activating/Deactivating Fixed Forwarding
Basic functions Activating/deactivating fixed forwarding You can also activate/deactivate fixed forwarding using the switch function. Settings Open the menu Page 19. Select and confirm the option shown. Program/Service? Select and confirm the option shown. Feature settings? Select and confirm the option shown to activate or deactivate fixed forwarding. Call forwarding? "Fixed call forw. -
Page 33: Additional Forwarding Types
Basic functions Additional forwarding types This description applies for the following forwarding types: • Forwarding for intnl • Forwarding for extnl • Forwarding on busy • Call forwarding no reply • Forwarding on busy/after timeout Call forwarding is activated when a forwarding destination is programmed. If forwarding is deactivated, the forwarding destination is deleted at the same time. -
Page 34: Displays
Basic functions Deactivating variable forwarding For "Forwarding for internal" and "Forwarding for external". If configured: Press the illuminated "Call forwarding" key. For all other forwarding types: Open the idle menu Page 16. Select and confirm the option shown. Deact call forwarding? Forwarding is deactivated and the destination number is deleted. -
Page 35: Using Callback
Basic functions Using callback If your phone belongs to an ONS group (One Number Service/parallel call Page 118), please note the following: Callback on busy is only signaled on the busy phone, not in the entire ONS group. Callback on no reply is entered in the mailbox Page 17 on all internal ... -
Page 36: Responding To A Callback Request
Basic functions Responding to a callback request Prerequisite: You have received at least one callback request Page 17. Messages Press the key shown. Information regarding the caller is displayed Page 17. Select and confirm until the required entry is displayed. Next entry? Select and confirm the option shown. -
Page 37: Saving Phone Numbers For Redial
Basic functions Saving phone numbers for redial This phone number is saved under the idle menu entry "Saved number re- dial?" and overwrites previously saved phone numbers. Dial the saved number from the idle menu Page 27. Saving the current phone number Prerequisite: You are conducting a call. -
Page 38: Enhanced Phone Functions
Enhanced phone functions Enhanced phone functions Accepting calls Accepting calls via the headset Prerequisite: The headset is connected. Headset The LED flashes when a call is received. Press the key shown. Conduct call. Ending the call: Headset Press the key shown. The key LED extinguishes Make sure your headset port is set up properly Page 114. -
Page 39: Directed Call Transfer
Enhanced phone functions Directed call transfer You hear another phone ring and recognize the number, or a colleague asks that you pick up calls for a specific phone. Lift the handset. Select and confirm the option shown. Direct call pickup? Enter the phone number of the phone from which you are to/want to pick up calls. -
Page 40: Making Calls
Enhanced phone functions Making calls Making calls with a direct station selection key Prerequisite: You have configured direct station selection keys on your telephone Page 15 and Page 67. Press the DSS key. Lift the handset. Speaker Press the key shown for speakerphone mode. For information on the meaning of the LED displays of the DSS keys, refer Page 15. - Page 41 Enhanced phone functions Dialing a phone number from a list Select and confirm the option shown. The relevant party is called Output? Displaying additional calls in a list Select and confirm the option shown. Next call? Removing an entry from a list Select and confirm the option shown.
-
Page 42: Using Speed Dialing
Enhanced phone functions Using speed dialing This function must be configured by your administrator. Speed-dial numbers may also contain command or access code sequences and may be linked to other speed-dial numbers Page 70. Dialing using system speed-dial numbers Prerequisite: You know the system speed-dial numbers Page 70. -
Page 43: Talking To Your Colleague With A Speaker Call
Enhanced phone functions Talking to your colleague with a speaker call You can place a speaker call to an internal party using the loudspeaker on their telephone. You can also use the functions under "Hipath/OpenScape 4000 as an entrance telephone system" Page 56. -
Page 44: During A Call
Enhanced phone functions During a call Call waiting with a direct station selection key Prerequisite: You have configured direct station selection keys on your telephone Page 15 and Page 67. The line of the party you wish to call is ... -
Page 45: Accepting A Second Call With A Function Key
Enhanced phone functions Accepting a second call with a function key Prerequisite: "Second call" is activated. The "Pickup" function key is programmed ( Page 69). You are conducting a call. You hear an alerting tone. Press the "Pickup" function key. You are connected to the second caller. -
Page 46: Using The Push-Pull Key
Enhanced phone functions Using the Push-Pull key If the Push-Pull function key has been configured by your administrator, you can use it for the following functions: • Consultation (return to waiting call or waiting conference) • Toggle/connect • Accept a waiting call •... -
Page 47: System-Supported Conference
Enhanced phone functions System-supported conference You can include up to 8 internal and external parties in a system-supported conference. Parties with system telephones can execute and/or use all functions listed below at the same time. ISDN telephones and external parties are passive participants –... -
Page 48: Setting Up A Conference
Enhanced phone functions Setting up a conference If voice encryption is not activated or not available on a conference party's phone, the entire conference is not secure. It may be indicated that the call is not secure Page 80. Initiating a conference from a single call You are conducting a call. -
Page 49: Adding A Party
Enhanced phone functions Adding a party Any party in a system conference can extend the conference by • calling another specific party and connecting them, • connecting a party from a consultation call to the conference, or • accepting a second call and adding the caller to the conference. Adding a party to the conference over an unencrypted line means that the conference is not secure;... -
Page 50: Transferring A Conference
Enhanced phone functions Accepting a second call and connecting it to the conference If you receive a second call during the conference Page 44, you can connect this party to the conference. Prerequisite: You are conducting a call in a conference and receive a second call. -
Page 51: Disconnecting Conference Participants
Enhanced phone functions Disconnecting conference participants You are connected to a conference and wish to disconnect one of the participants. If a participant who was connected to the conference via an unencrypted line leaves, the conference remains unsecured. Select and confirm the option shown. View members? The phone number and, if appropriate, the name of the conference participant 220870 Coco... -
Page 52: Entering Commands Using Tone Dialing (Dtmf Suffix Dialing)
Enhanced phone functions Entering commands using tone dialing (DTMF suffix dialing) After dialing a phone number, you can activate DTMF tone dialing (dual-tone multifrequency signaling) in order to operate devices, such as answering machines or automatic directory enquiry or switching systems, by means of command inputs. -
Page 53: System-Wide Parking
Enhanced phone functions System-wide parking You can park up to 10 internal and/or external calls on the Hipath/OpenScape 4000 and resume them at another telephone. There are two options for parking a call: • Automatic park • Manual park Calls cannot be parked if: •... -
Page 54: Manually Parking A Call
Enhanced phone functions Manually parking a call You can park a call manually in a free park position on your phone and retrieve it on your own telephone or on another one. This function can also be performed on telephones that do not have a display. Parking a call Select and confirm the option shown. -
Page 55: If You Cannot Reach A Destination
Enhanced phone functions If you cannot reach a destination... Call waiting (camp-on) Prerequisite: An internal station is busy. You would still like to reach your colleague. Select the menu item, confirm and wait briefly. Camp-on? Your colleague hears a warning tone during the call. If their phone has a display, your name and phone number are displayed. -
Page 56: Hipath/Openscape 4000 As An Entrance Telephone System (Two-Way Intercom)
Enhanced phone functions Hipath/OpenScape 4000 as an entrance telephone system (two-way intercom) You can place a speaker call to an internal party on Hipath/OpenScape 4000 using the loudspeaker on their telephone to establish a connection. You can also initiate a speaker call from a consultation call. Possible functions include: •... -
Page 57: System-Wide Speaker Call
Enhanced phone functions System-wide speaker call You can place a speaker call from your phone to any internal party with a telephone equipped with speakerphone mode or a loudspeaker. Speaker call to a variable destination A destination party is contacted via his or her internal phone number. Lift the handset. -
Page 58: Speaker Call In A Group
Enhanced phone functions Speaker call to a fixed destination The system code for "Speaker call-one-way" and the destination number are programmed on a repdial key Page 68. Press the programmed repdial key. A connection to the destination loudspeaker is established immediately. Speaker call in a group You can also establish a normal connection within a group or team (with team call = speed-dial numbers 0-9 or 00-99 for team members) via a speaker call. -
Page 59: Announcement (Broadcast) To All Members Of A Line Trunk Group
Enhanced phone functions Two-way intercom to a variable destination When using the two-way intercom in a group, the loudspeaker and microphone of the destination phone are automatically switched on. Lift the handset. Speaker Press the key shown for speakerphone mode. Enter the system code for "Speaker call-two-way"... -
Page 60: Using Call Forwarding
Enhanced phone functions Using call forwarding Please note the description for programming call forwarding Page 30. Forwarding calls automatically Forwarding of internal and external calls in the system can be configured and activated for your line by your administrator. The following calls may be forwarded: •... -
Page 61: Forwarding Calls For Other Stations
Enhanced phone functions Forwarding calls for other stations You can save, activate, display and deactivate call forwarding for another telephone, fax machine or PC from your own phone. To do so, you need to know the PIN for the other station or have the "Call forwarding for other stations" class of service. -
Page 62: Saving A Forwarding Destination For Fax/Pc/Busy Station - Activating Call Forwarding
Enhanced phone functions Saving a forwarding destination for fax/PC/busy station – activating call forwarding Settings Open the menu Page 19. Select and confirm the option shown. Program/Service? Confirm the option shown. Destinations? Select and confirm the option shown. Forwarding station No.? Enter the code for the call forwarding type you wish to set. -
Page 63: Displaying/Deactivating Forwarding For Another Telephone
Enhanced phone functions Displaying/deactivating forwarding for another telephone Settings Open the menu Page 19. Select and confirm the option shown. Program/Service? Select and confirm the option shown. Feature settings? Select and confirm the option shown. Forwarding station No.? Confirm the option shown. Variable call forw.? Enter the number of the other telephone. -
Page 64: Displaying/Deactivating Forwarding For Fax/Pc/Busy Stations
Enhanced phone functions Displaying/deactivating forwarding for fax/PC/busy stations Settings Open the menu Page 19. Select and confirm the option shown. Program/Service? Select and confirm the option shown. Feature settings? Select and confirm the option shown. Forwarding station No.? Enter the code for the call forwarding type you wish to set. Codes are assigned by your administrator. -
Page 65: Leaving / Rejoining A Hunt Group
Enhanced phone functions Leaving / rejoining a hunt group Prerequisite: A hunt group is set up for the team. You can exit the hunt group at any time, for example if you are leaving your workplace, and then rejoin the group when you return. You remain accessible via your own phone number even if you have exited the hunt group. -
Page 66: Programming The Function Keys
Programming the function keys Programming the function keys You can program frequently used functions or phone numbers on the programmable keys on your OpenScape Desk Phone IP 35G Page 15. Configuring function keys See also Page 15. The available functions depend on your configuration. If a function is missing, consult your administrator. -
Page 67: Configuring Repdial/Direct Station Selection Keys
Programming the function keys Configuring repdial/direct station selection keys Your telephone can be configured so that direct station selection keys cannot be set up for data privacy and personal security reasons. Consult your administrator should you have any questions. Direct station selection keys can be assigned an internal number from the Hipath/OpenScape 4000 network. -
Page 68: Additional Repdial Key Functions
Programming the function keys Additional repdial key functions Prerequisite: You have defined a phone number for a repdial key and are still in the menu Page 67. Entering an automatic consultation call Select and confirm the option shown. "CE" appears on the display: Enter Consult? Add the destination number. -
Page 69: Configuring The Pickup Key
Programming the function keys Configuring the pickup key You can configure a pickup key for picking up calls (Pickup) in the call pickup group or for second calls. Settings Open the menu Page 19. Select and confirm the option shown. Program/Service? Select and confirm the option shown. -
Page 70: Saving Speed-Dial Numbers And Appointments
Saving speed-dial numbers and appointments Saving speed-dial numbers and appointments System speed-dial numbers Speed-dial numbers are configured by your administrator. Speed-dial numbers are saved in the system. Your administrator will provide you with the system speed-dial directory, for example, in printed form. Making calls using speed-dial numbers Page 42. -
Page 71: Station Speed-Dial Numbers
Saving speed-dial numbers and appointments Station speed-dial numbers This function must be configured by your administrator. You can program the keys 0 to 9 with ten frequently used phone numbers. Settings Open the menu Page 19. Select and confirm the option shown. Program/Service? Confirm the option shown. -
Page 72: Appointment Reminder Function
Saving speed-dial numbers and appointments Appointment reminder function You can configure your phone to call you to remind you about appointments. You have to save the required call times to do this. This is possible for a period of up to 24 hours in advance. -
Page 73: Phonebooks
Phonebooks Phonebooks Personal phonebook The personal phonebook is restricted to 100 entries. Creating a new contact You can create contacts more conveniently via the web interface Page 119. Settings Open the menu Page 19. Select and confirm to open the local phonebook. Personal Select and confirm the option shown. -
Page 74: Deleting A Contact
Phonebooks Deleting a contact You can delete contacts more conveniently via the web interface Page 119. Settings Open the menu Page 19. Select and confirm to open the local phonebook. Personal Select and confirm the relevant entry. Niels, Bohr Select and confirm the option shown. -
Page 75: Searching For A Contact
Phonebooks Searching for a contact Settings Open the menu Page 19. Select and confirm to open the local phonebook. Personal The last entry used is displayed. Merkel, Angela Enter the first letter of the name you are searching for, e.g. K. L5 (Abc) The first name found with the initial letter K is displayed after a short time. -
Page 76: Corporate Directory
Phonebooks Corporate directory The corporate directory is an LDAP database. You can search the database for contact entries if you can access this database over your network and your access was correctly configured by your administrator. You can search for contacts using the name (simple search) or different criteria for an entry (advanced search), for example job title or address. -
Page 77: Advanced Phonebook Editing
Phonebooks Advanced phonebook editing Viewing entries Prerequisite: You found and selected an entry (see above). Select and confirm the option shown. All fields of the entry are displayed. Details Resetting the search fields Prerequisite: The search fields are listed. Select and confirm the option shown. You can now enter new search criteria for Delete a search. -
Page 78: Quick Search
Phonebooks Quick search Settings Open the menu Page 19. Select and confirm to open the company-wide phonebook. Corporate phonebook E n t e r t h e n a m e (Abc) Enter the first letter of the name you are looking for, e.g. "K". J L5 (Abc) If you do not enter any further characters, all available names with the Kirsch, Erika... -
Page 79: Dialing With Call Charge Assignment
Dialing with call charge assignment Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Project numbers (from 1 to 5) have been configured for certain projects and you have an account code (ACCT) for the project. Dialing with project assignment Settings Open the menu... -
Page 80: Privacy/Security
Privacy/security Privacy/security Voice encryption Please see also the explanations on Page 12. Displaying the status in idle mode You can see whether voice encryption is active on your phone from the display when the phone is in idle mode. Open the idle menu Page 16. -
Page 81: Locking The Telephone To Prevent Unauthorized Use
Privacy/security Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from accessing certain functions on your phone during your absence, for example you can prevent external phone numbers being dialed or your mailbox being accessed. Consult your administrator to determine which functions are locked. -
Page 82: Activating/Deactivating "Do Not Disturb
Privacy/security Activating/deactivating "Do not disturb" If you do not wish to take calls, you can activate do not disturb. Internal callers hear the ring tone and see the "Do not disturb" message. External callers are redirected to the attendant console. Your administrator can also set up call forwarding destinations for the "Do not disturb"... -
Page 83: Activating/Deactivating "Speaker Call Protect
Privacy/security Activating/deactivating "Speaker call protect" You can protect yourself against being addressed directly with a speaker call. If a caller attempts to contact you via a speaker call, the connection is established as a normal call again. Settings Open the menu Page 19. -
Page 84: Identifying Anonymous Callers (Trace Call)
Privacy/security Identifying anonymous callers (trace call) This function must be configured by your administrator. You can identify malicious external callers. You can record the caller's phone number during a call or for up to 30 seconds after a call. You should not hang up in the process. -
Page 85: More Functions/Services
More functions/services More functions/services Using another telephone in the same way as your own You can log on to another telephone belonging to the Hipath/OpenScape 4000 system using a personal identification number (PIN). This also applies to telephones in networked Hipath/OpenScape 4000 systems, for example at other company locations. -
Page 86: Logging Off From Another Phone
More functions/services The following applies within your own Hipath/OpenScape 4000 system Enter your internal PIN. The following applies within your own and another Hipath/OpenScape 4000 system within the integrated network Enter the 2-digit node ID of your own Hipath/OpenScape 4000 system (consult your administrator). -
Page 87: Moving Your Connection To Another Telephone (Mobility)
More functions/services Moving your connection to another telephone (mobility) You can move your telephone connection (optiPoint or OpenStage) with most of your functions and features (phone number, key assignment, classes of service) to an optiPoint or OpenStage. The "home telephone" is deactivated and the "guest telephone"... -
Page 88: Moving The Connection To The "Guest Telephone
More functions/services Data Mobility The following settings are adopted when you "move" to the guest telephone. • Key assignment • Call forwarding • Class of service • User password • Phonebook Pending messages or information are signaled additionally (message waiting in- dicator or MWI). -
Page 89: Connecting To The "Home Telephone" Again
More functions/services Connecting to the "home telephone" again Logging off through the "guest telephone" If you no longer need your connection on the "guest telephone" or if you want to switch back to your "home telephone", log off from the "guest telephone". Settings Open the menu Page 19. -
Page 90: Making Calls Via Multiple Lines (Multiline)
Making calls via multiple lines (MultiLine) Making calls via multiple lines (MultiLine) Line/trunk keys The programmable function keys on multi-line phones are used as line or trunk keys. Each key that is assigned the function "line" is handled as a line. This means up to six lines can be configured. -
Page 91: Line Utilization
Making calls via multiple lines (MultiLine) Line utilization Private line A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone. Shared line A line that is configured on multiple telephones. The line status is displayed for all telephones that share this line (if configured). -
Page 92: Preview
Making calls via multiple lines (MultiLine) Preview You are making a call on a single line. The LED on another line key flashes quickly. The "Preview of Line" function shows you who is calling on this line. This information appears on your display. You can also determine which caller is waiting on a line key if you have placed them on "hold"... -
Page 93: Accepting Calls With The Line Keys
Making calls via multiple lines (MultiLine) Accepting calls with the line keys If several calls arrive at the same time, you can accept calls as normal in the sequence in which they are offered. However, you can also accept other calls preferentially. -
Page 94: Activating/Deactivating Ringing (Call)
Making calls via multiple lines (MultiLine) Activating/deactivating ringing (call) If you are making a call on one line, ringing for other incoming calls can disturb your current call. If the "Ringer cutoff" function is activated, your telephone no longer rings. Incoming calls are then only signaled when the corresponding line key flashes. -
Page 95: Dialing With Line Keys
Making calls via multiple lines (MultiLine) Dialing with line keys Your telephone can be configured with automatic or selectable line seizure. Your administrator defines whether and which line should be automatically seized when the handset is lifted or speakerphone mode is activated. The "Please select a line"... -
Page 96: Holding A Call On The Trunk Key
Making calls via multiple lines (MultiLine) Holding a call on the trunk key Hold Press the "Hold" key. The line key LED flashes slowly. Your Hipath/OpenScape 4000 system can also be configured so that the call is held by pressing the line key. Please test this or, if necessary, consult your administrator. -
Page 97: Saving Phone Numbers For "Redial On A Line
Making calls via multiple lines (MultiLine) Saving phone numbers for "Redial on a line" Prerequisite: "Saved number redial for a specific line" is configured and not "Saved number redial (last number dialed)". Saving the dialed phone number or a caller's phone number You have called a party on a particular line and this call is still in progress. -
Page 98: Retrieving Messages
Making calls via multiple lines (MultiLine) Retrieving messages If new messages that have not yet been retrieved are in the mailbox and if a programmable function key has been assigned the "Mailbox" function, the LED of this key illuminates. See also the information on Page 17. -
Page 99: Identifying The Line Used
Making calls via multiple lines (MultiLine) Identifying the line used If several lines are occupied at the same time, you can determine which one you are currently using for a call. With a programmed function key Press the programmed function key "Line in Use". Via the menu Settings Open the menu... -
Page 100: Ending The Connection On A Line Key
Making calls via multiple lines (MultiLine) Ending the connection on a line key Speaker Press the key shown. The LED goes out. Replace the handset. Entering a call on a line (three-party conference) Prerequisite: A call is in progress on one of the lines. The line key LED lights up. Press the line key. -
Page 101: Blocking Other Parties From Joining A Call
Making calls via multiple lines (MultiLine) Blocking other parties from joining a call If your phone is not already set to block other parties, you can make this setting manually. This block applies to the current call or the next call. You are already conducting a call on one line. -
Page 102: Third-Party Monitoring
Making calls via multiple lines (MultiLine) Third-party monitoring During a call, a predefined party can be prompted to join the call as a "witness" using the "Slnt Mon Req" programmed function key. The third party on the call is not informed that a "witness" is joining the call. The "witness" cannot participate in the call;... -
Page 103: Placing A Call On Hold On A Line Key And Retrieving The Held Call
Making calls via multiple lines (MultiLine) Placing a call on hold on a line key and retrieving the held call Prerequisite: You have accepted a call on a line key Page 93 or you are conducting a consultation call. Briefly press the line key you are currently using. -
Page 104: Accepting A Specific Held Call
Making calls via multiple lines (MultiLine) Accepting a specific held call A colleague in an open-plan office has parked a call on a line key and requests that you accept the call. You do not have access to this line. Lift the handset. -
Page 105: Making Calls In An Executive/Secretary Team
Making calls in an executive/secretary team Making calls in an executive/secretary team An executive/secretary team is configured by your administrator and may include up to four executive and up to two secretary telephones. For information on the meaning of the LED displays of the DSS keys, refer to Page 15. -
Page 106: Accepting Calls For The Executive Phone At The Secretary Phone
Making calls in an executive/secretary team Accepting calls for the executive phone at the secretary phone When a call is received for the executive phone, the secretary phone rings. Lift the handset. Speaker Press the key shown for speakerphone mode. Accepting calls for the executive phone when already on a call You are conducting a call. -
Page 107: Transferring Calls Directly To The Executive Phone
Making calls in an executive/secretary team Transferring calls directly to the executive phone When the secretary is out of the office, calls for the executive can be transferred directly to the executive phone. This transfer can be performed on the secretary phone and on the executive phone. -
Page 108: Using A Second (Executive) Telephone
Making calls in an executive/secretary team Using a second (executive) telephone Prerequisite: A second phone has been configured for the executive. A "Group Park" programmed function key is configured on the first and second executive phones. Parking a call on the first phone Press the programmed function key "Group Park". -
Page 109: Using Signal Call
Making calls in an executive/secretary team Using signal call If a "Buzz" programmed function key is configured on your executive phone, you can press a key to send a signal call to a specific destination phone (e.g. to a secretary phone). On the destination phone, the phone number of the transmitting phone is also briefly displayed for the signal call. -
Page 110: Individual Phone Configuration
Individual phone configuration Individual phone configuration Adjusting the display contrast Vol.+ or Vol.- Press one of the keys shown in idle mode Page 16. Select and confirm the option shown. Display contrast? Vol.+ or Vol.- Change the setting. Keep pressing the key until the desired contrast is set. Save. -
Page 111: Adjusting Audio Settings
Individual phone configuration Adjusting audio settings The ringer mode "HiPath" is set. The Hipath/OpenScape 4000 sends the ring tone type and the ring tone setting to your telephone. Optimize the audio settings on your OpenScape Desk Phone IP for your work environment and according to your personal requirements. -
Page 112: Setting Local Ring Tones
Individual phone configuration Setting local ring tones Selecting and configuring the call type The ringer mode "Local ringer" is set. Different ring tone types are sent by the Hipath/OpenScape 4000. Not all of the following types will necessarily be used in your system configuration: •... - Page 113 Individual phone configuration Settings for the ring tone "pattern" If you selected "Pattern" as the ring tone, you can still make settings for the pattern melody and the pattern sequence: Select and confirm the option shown. Pattern melody Select the required pattern melody between 1 and 8 (e.g. 4). You will hear the associated Ringer melody.
-
Page 114: Setting Headset Port Use
Individual phone configuration Setting headset port use Here you set whether you are using a wired or cordless DECT headset. You can also configure this setting via the web interface Page 119. Settings Open the menu Page 19. Select and confirm the option shown. -
Page 115: Changing The User Password
Individual phone configuration Changing the user password Your User password allows you to protect your user-defined settings Page 20. The User password can also be modified via the web interface Page 119. Settings Open the menu Page 19. ... -
Page 116: Network Information
Individual phone configuration Network information This overview in the user area of the menu provides you with information about the IP address of the phone and the HTML address of the web interface. It also provides real-time data about the network activity of the phone. Settings Open the menu Page 19. -
Page 117: Testing The Phone
The following may also be checked by the administrator: • Device ID of the phone • OpenScape Desk Phone IP 35G software version • Line power level Prerequisite: The phone is in idle mode Page 16. -
Page 118: Special Parallel Call (Ons) Functions
Special parallel call (ONS) functions Special parallel call (ONS) functions If your phone is part of an ONS group (ONS = "One Number Service"), you can be reached on all other phones in this group as on your own phone. Consult your administrator about setting up an ONS group. -
Page 119: Web Interface
Web interface Web interface General You can configure a number of settings for your phone via the web interface. Communication is via a secure HTTPS connection. Access to the web interface must be activated by your administrator. Launching the web interface For more information about the IP address, the web interface address and how to connect the telephone to the network, refer to the section entitled "Network information"... -
Page 120: User Pages
Web interface User Pages The web interface homepage opens once you have entered and confirmed the phone's IP address. 1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu. 2. Click a menu entry to open the corresponding form. 3. -
Page 121: User Menu
Web interface User menu All settings in the user menu of the web interface can also be made via the user menu on the telephone. User Pages User login V Page 115 Authentication – Old password – User password –... - Page 122 Web interface – Ringer file – Ringer melody – Ringer sequence – Unspecified – Ringer file – Ringer melody – Ringer sequence – US DSN-Precedence – Ringer file – Ringer melody – Ringer sequence – US DSN-Routine – Ringer file –...
-
Page 123: Fixing Problems
Fixing problems Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. •... -
Page 124: Labeling Keys
Fixing problems Labeling keys A key labeling sheet and plastic cover are supplied with your OpenScape Desk Phone IP 35G. Write functions or names on the strips in the white fields on the label strips. Break the insert strips from the sheet and replace the black plastic strips inserted on the phone with these insert strips. -
Page 125: Local User Menu
Page 119. Changes are usually confirmed using the Save & exit option or discarded using the Exit (discard changes) option. The options grayed out are not available on the OpenScape Desk Phone IP 35G or have no function. User Ringer? –... - Page 126 Local user menu – Option = Save & exit – Name = Multiple alert – Ringer sound = Ringer – Pattern melody= 2 – Pattern sequence = 2 – 7: Special 1 – Option = Save & exit – Name = Special 1 –...
- Page 127 Local user menu – Return? Audio? – Settings? Page 114 – Headset socket – Wired headset – Cordless headset – Conference unit Change user password? – Current password = Page 115 – Neues Benutzerpasswort = – Confirm password = –...
-
Page 128: Index
Index Index Delayed call forwarding ..........60 Dialing With line keys ............95 Dialpad ..............16 Accepting calls Directory With line keys ............93 LDAP ..............76 Administrator ............19 Local phonebook Always activated ............12 New contact ............73 Automatic call forwarding ......... - Page 129 Index Identifying the line ............ 99 Parking a call ..........53, 54, 103 Idle mode ..............16 Parking exclusively ..........103 Important information ..........3, 4 Personal ..............19 Incoming calls ............18 Phone settings ............110 Intercom ..............56 Picking up a call (executive/secretary) ..........
- Page 130 Security ..............80 User ................. 19 Setting headset port ..........114 User interface Shared line ............... 91 OpenScape Desk Phone IP 35G ......13 Shift key ..............46 User password ............115 Signal call ............... 109 User support ............10 SingleLine phone .............
Need help?
Do you have a question about the OpenScape Desk Phone IP 35G and is the answer not in the manual?
Questions and answers