Troubleshooting - Pit Boss Lockhart Platinum PB2180LK Instructions And Recipes Manual

Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common operational problems. When your Pit
Boss grill is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
For FAQ, please visit www.pitboss-grills.com . You may also contact your local Pit Boss authorized dealer or contact Customer
Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the grill for any inspection, cleaning,
maintenance or service work. Ensure the grill is completely cooled to avoid injury.
PROBLEM CAUSE
No Power Lights Temperature Control
On The Control Dial is still off.
Board
Not Connected To
Power Source
Fuse Blown On The
Control Board
The GFCI outlet has
been tripped.
Faulty Control Board
Pellets in Fire pot Auger Not Primed
Will Not Light
Auger Motor Is
Jammed
Igniter Failure
"ErH" Error Code The Unit Has
Overheated, Possibly
Due To Grease Fire Or
Excess Fuel.
"ErL" Error Code The Unit Is
Having Very Low
Temperature
26

TROUBLESHOOTING

SOLUTION
Press the Power Button, and ensure the button glows blue to show there is a power
connection. Turn the Temperature Control Dial to a temperature setting.
Ensure unit is plugged into a working power source. Reset breaker. Ensure GFCI is a minimum
10 Amp service (see Electric Wire Diagram for access to electric components) Ensure all wire
connections are firmly connected and dry.
Disconnect the grill from power source and lift the hopper lid and remove the panel behind
the lid. Carefully pull the wires of the controller towards yourself, so that you can have
comfortable access to the board. Check the fuse for a broken wire or if the wire has turned
black. If yes, fuse needs to be manually replaced.
Disconnect the grill from power source and remove hopper access panel (see Electric Wire
Diagram for diagram) and ensure all wire connections are firmly connected and dry. Ensure
GFCI is a minimum 10 Amp service.
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Before the unit is used for the first time or anytime the hopper is completely emptied out,
the auger must be primed to allow pellets to fill the auger tube. If not primed, the igniter will
timeout before the pellets reach the fire pot. Follow Hopper Priming Procedure .
Turn the unit off by pressing and holding the power button for2 sec. Remove cooking
components from the pellet grill. Press the Power Button to turn the unit on, turn Temperature
Control Dial to SMOKE, and inspect the auger feed system. Visually confirm that the auger is
dropping pellets into the fire pot. If not operating properly, call Customer Service for assistance
or a replacement part.
Turn the unit off by pressing and holding the power button for 2 sec. Remove cooking
components from the pellet grill. Press the Power Button to turn the unit on, turn Temperature
Control Dial to SMOKE, and inspect the igniter. Visually confirm that the igniter is working by
placing your hand above the fire pot and feeling for heat. Visually confirm that the igniter
is protruding approximately 8mm(max)/0.3 inches(max) in the fire pot. If not operating
properly, follow Manual Start-up Procedure to continue use of grill; however, call Customer
Service for assistance or a replacement part.
Press and hold the Power Button for 2 secs to turn the unit off and allow grill to cool. Follow
Care and Maintenance instructions. After maintenance, remove the ashes and unburnt
pellets from burn pot and bottom of the grill and confirm positioning of all component parts.
Once cooled, press the Power Button to turn the unit on, then select desired temperature. If
error code still displayed, contact Customer Service.
Press and hold the Power Button for 2 secs to turn the unit off. Follow Care and Maintenance
instructions. After maintenance, remove the ashes and unburnt pellets from burn pot and
bottom of the grill and confirm positioning of all component parts. Press the Power Button
to turn the unit on, then select desired temperature. If error code still displayed, contact
Customer Service.