Preparing To Remove A Fan Canister - Bosch DSA E‑Series Installation Manual

44 en | Maintenance
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8.3.1

Preparing to remove a fan canister

Before removing a fan canister, use SANtricity System Manager to collect support data about
your storage system and to locate the failed component.
You can determine whether you have a failed fan canister in these ways.
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To prepare the removing of the component:
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2020-05 | V2 | DOC
Preparing to remove a fan canister, page 44
Removing and replacing a fan canister, page 45
After replacing a fan canister, page 45
The Recovery Guru in SANtricity System Manager directs you to replace a failed fan
canister.
Note: Before replacing a fan canister, select Recheck from the Recovery Guru to ensure
that no other items must be addressed first.
The amber Attention LED on the fan canister is on, indicating that the fan is faulty.
Note: If both fan canisters in the unit have their Attention LEDs on, contact technical
support for assistance.
Collect support data for your storage system (see Collecting support data for the storage
system, page 50 ).
Note: Collecting support data before and after replacing a component ensures you can
send a full set of logs to technical support in case the replacement does not resolve the
problem.
From SANtricity System Manager, determine which fan canister has failed.
– Select Hardware.
– Look at the fan
the failed fan canister. If a component has failed, this icon is red.
– When you find the shelf with a red icon, select Show back of shelf.
– Select either fan canister or the red fan icon.
– On the Fans tab, look at the statuses of the fan canisters to determine which fan
canister must be replaced. A component with a Failed status must be replaced.
Note: If the second fan canister in the shelf does not have Optimal status, do not
attempt to hot-swap the failed fan canister. Instead, contact technical support for
assistance.
You can also find information about the failed fan canister in the Details area of the
Recovery Guru, or you can review the Event Log under Support and filter by
Component Type.
From the back of the storage array, look at the Attention LEDs to locate the fan canister
you need to remove. You must replace the fan canister that has its Attention LED on.
icon to the right of the Shelf lists to determine which shelf has
Installation manual
DSA E-Series (E2800 60-bay)
Bosch Security Systems B.V.