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Fastcorp DIVI Setup And User Manual

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Thank you for purchasing a FASTCORP DIVI merchandiser. This guide will cover safety information and setup of
your machine for the first time. Please observe all of the safety precautions at the beginning of this manual.
This machine represents over 2 years of product development and incorporates many technological advances
offering you years of service without obsolescence.
It is our sincere philosophy that we are partners with our customers and must grow together. With that in mind,
we welcome all comments and suggestions either through your sales representative, our customer service
department or whomever you have contact with from FASTCORP.
Refer to this manual as you become a DIVI merchandiser in vending.
Thank you,
The FASTCORP Team
Fastcorp, LLC
DIVI Setup and Users Guide
The newest version of this manual may be downloaded at
http://www.fastcorpvending.com/support
Page 1 of 62
or scan the QR code.
Rev 6

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Summary of Contents for Fastcorp DIVI

  • Page 1 DIVI Setup and Users Guide Thank you for purchasing a FASTCORP DIVI merchandiser. This guide will cover safety information and setup of your machine for the first time. Please observe all of the safety precautions at the beginning of this manual.

  • Page 2: Table Of Contents

    Fastcorp, LLC DIVI Setup and Users Guide Table of Contents SAFETY SYMBOLS, CAUTIONS, AND MEANINGS SAFETY INFORMATION GENERAL MAINTENANCE AND CLEANING WARRANTY FAMILIARIZE YOURSELF WITH THE NEW ROBOT TRANSPORT, UNPACKING, AND INITIAL SETUP INSTRUCTIONS SETUP INSTRUCTIONS FREEZER MAINTENANCE DIVI PRODUCT DISPLAY SYSTEM...

  • Page 3: Safety Symbols, Cautions, And Meanings

    Fastcorp, LLC DIVI Setup and Users Guide SAFETY SYMBOLS, CAUTIONS, AND MEANINGS Unsafe practices or hazards that may result in severe personal injury or death. Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so may result in electrical shock or death.

  • Page 4: Safety Information

    Always remain clear of the robot arm, freezer lid lift mechanism, and cabinet interior when machine power is on and the cabinet door is open. Your Fastcorp Divi machine must be installed in accordance with this manual as well as state and local codes before use.
  • Page 5 Fastcorp, LLC DIVI Setup and Users Guide IMPORTANT SAFETY WARNINGS  Do not move the vendor with a hand truck or stair climber (due to the large size and weight of the vendor.) The vendor should be moved with a pallet jack, fork lift truck, or vending machine dolly only.
  • Page 6 Warning - Electric Shock Hazard WORKING ON AN ENERGIZED ELECTRICAL CIRCUIT COULD CAUSE SHOCK, BURN, SERIOUS HARM, OR DEATH! ALWAYS POWER OFF AND UNPLUG THE DIVI VENDOR BEFORE ATTEMPTING TO MAKE REPAIRS, TO ADJUST, OR INSTALL PARTS ON / IN THE MACHINE.
  • Page 7 C. GROUND THE VENDOR The DIVI Vendor MUST be properly grounded. It must be plugged into a properly grounded outlet that complies with state and local codes. If the outlet will not accept the power cord plug, contact an electrician to install an appropriate AC outlet and line if necessary that meets local codes.
  • Page 8 If it is an emergency, call the fire department to cut the power. If you are unsure of the above requirements, please call Fastcorp Service at (888) 441-3278 for assistance.
  • Page 9 Fastcorp, LLC DIVI Setup and Users Guide Quick Start Guide for Fastcorp LLC Vendor  Unwrap and inspect your machine for any shipping damage.  Use a pair of Channel Locks or wrench to adjust the 4 leveling legs until machine is level. A bubble level has been supplied with the machine.

  • Page 10: Warranty

    Fastcorp, LLC DIVI Setup and Users Guide Warranty FASTCORP (“SELLER”) TERMS AND CONDITIONS OF SALE PRICES. All prices, quotations, shipments and deliveries by Seller are F.O.B. Seller's facility. All base prices are subject to change upon thirty (30) days’ notice and all orders are accepted subject to Seller's price in effect at the time of shipment..
  • Page 11 (2) years from date of purchase. (B). The warranties provided pursuant to Section 7(A) apply only to the original purchaser of the DIVI Merchandiser and are null and void if the DIVI Merchandiser is sold during the period of warranty.
  • Page 12 DIVI FC (plus any subsequent digits) Merchandiser, even if Seller has been advised of the possibility of such damages, or of any claim by Buyer or any other party.

  • Page 13: Familiarize Yourself With The New Robot

    Fastcorp, LLC DIVI Setup and Users Guide FAMILIARIZE YOURSELF WITH THE NEW ROBOT Robot Arm Assembly 2300014 Vac Cup (AKA picker tip) F003-A04168 Weighted Picker Assy F003-A03910 Forearm Assy - with Cover Assy 1100354 8018132001 Vacuum Hose F003-A04171 Vac Hose Drive Assy...
  • Page 14 Store corner boards, card board panels and wood base barrier for future use.  The shipping skids that are installed onto the DIVI Vendor will accommodate most pump jacks and vending machine lifting devices. It is unnecessary to mount the machine onto a pallet for transport with these in place.
  • Page 15 Opening the Front Door: The T-Handle keys (if locks are supplied,) can be found in the coin change pocket. The T- Handle lock cylinder and keys that come with each DIVI Vendor are common to all machines shipped from Fastcorp, LLC.

  • Page 16: Setup Instructions

    The DIVI Vendor supports only 24 - 34 volt Multi-Drop Bus (MDB) Money Systems The DIVI Vendor is compatible with any MDB compliant, level 2 or higher coin mechanism or bill validator as well as most card readers and telemetry systems.
  • Page 17 DIVI Setup and Users Guide The DIVI vendor leaves the factory pre-wired with a DEX port located inside the door near the left side of the window frame. To collect sales data using the DEX port, insert the plug from your DEX handheld into the port and pull out the pin on the 3 position service/door/interlock switch.

  • Page 18: Freezer Maintenance Divi

    Servicing the Freezer: The standard chest freezer inside the DIVI does not self-defrost. The freezer chest requires maintenance when ice begins to affect the vend cycle, product loading, or closing the freezer lid. The refrigeration system does not require any maintenance. Depending on the location’s moisture level (relative humidity) and frequency of operation, ice may accumulate inside the Freezer above the level of the...
  • Page 19 (iv) Test-vend each selection to verify accuracy of the robot. Edit locations as necessary. Under most conditions, the DIVI Vendor may lose power for up to 12 hours without compromising the quality of the product if the freezer remains closed. If freezer temps reach unsafe levels, the health sensor will activate and the machine will be placed out of order.
  • Page 20 Vendor Errors: All DIVI Vending Machine errors other than Health Sensor Active are automatically cleared as soon as the machine door is opened or power to the machine is cycled off and back on. Rev 6...

  • Page 21: Product Display System

    BIN SETUP/ PLAN-O-GRAM The DIVI Vendor utilizes a bin system to hold product. The bin system is made up of a number of bins of various shapes and sizes. The type and size of the bins depends on the size and shape of the products being vended. Every machine comes preconfigured with a specific bin layout or bin plan-o-gram.
  • Page 22 No product should have more than ½-inch of space from left to right and from front to back within each bin. General Considerations: 1. Fastcorp recommends that a bin plan-o-gram form be filled out and attached to the inside of the machine. The product name, price and bin number can also be written directly on each bin. We also...

  • Page 23: Programming

    Fastcorp, LLC DIVI Setup and Users Guide Figure 1 Sample Plan-O-Gram (Aerial View) PROGRAMMING Introduction. The machine comes from the factory without any preset selection numbers or bin locations in memory. All information is entered during initial setup and programming. Programming is menu driven and programming menus are accessed in Service Mode.
  • Page 24 SERVICE PHONE #: Allows service phone number to be set. The number is displayed when the machine is out- of-order. (Do not use FASTCORP’S phone number). SALES PIN CODE: Allows PIN code to be set and viewed for machine auditing. # 2) Sales Meters may be accessed from outside the machine without opening the door.
  • Page 25 Fastcorp, LLC DIVI Setup and Users Guide UP/DOWN TRAVEL LIMITS: This feature allows the customer to adjust how deep the Picker Tip will descend into both tall and short bins. NOTE: Increasing the number will cause the vacuum pump to travel further into the bin.
  • Page 26 Fastcorp, LLC DIVI Setup and Users Guide CALIBRATING THE ROBOT ARM If the message on the Display reads, “MACHINE NOT SET UP”, you will need to calibrate the robot arm. This typically only appears when the VMC or Robot Arm is first calibrated to the cabinet.
  • Page 27 Fastcorp, LLC DIVI Setup and Users Guide Arm Uncalibrated *-Next D-Back #-Yes d) Release the reset button and press the #-Yes button. You will be prompted to “SET ARM AT LEFT WALL”. Position the arm shown in figure 9A in the previous section. Press the “#” key to accept. Display will show “SELECTION STORED...
  • Page 28 Fastcorp, LLC DIVI Setup and Users Guide g) Now you will be prompted to “SET ARM AT DELIVERY”. Position the arm as shown in figure 9B in the previous section. Press the “#” key to accept. Display will show “SELECTION STORED”...
  • Page 29 Fastcorp, LLC DIVI Setup and Users Guide EDIT SELECTION- Allows you to change the price, edit bin location or add multiple chained bins to a single selection. Display Programming Instructions 3) EDIT SELECTION a) Press the #=Yes key. The robot will go to the delivery point and the freezer lid will open.
  • Page 30 Fastcorp, LLC DIVI Setup and Users Guide Display Programming Instructions 3) CREATE SELECTION a) Press the #=Yes key to enter Menu Option. * = Next D = Back # = Yes ENTER SELECT # A1 b) Enter selection number to be created.
  • Page 31 Fastcorp, LLC DIVI Setup and Users Guide AUTO VENDS – Used internally to cycle-vend machines under test. Machine will automatically cycle through all programmed selection numbers repeatedly at 3 minute intervals until option is turned off. After Auto Vends is enabled, pull Service Switch “out”. Push the Service Switch “in” to stop. Go back to 8) Auto Vends and follow instructions to turn Auto Vends “OFF”.
  • Page 32 Fastcorp, LLC DIVI Setup and Users Guide VEND BLOCK - Block out vending up to four times per day, seven days per week. Time and date must be entered correctly in SET TIME and DATE programming. *NOTE: When Vend Block is ON, vending is OFF.
  • Page 33 Fastcorp, LLC DIVI Setup and Users Guide HEALTH TIMER – This setting allows the health sensor to be bypassed for a short time. Secondary options are display mode (ºF or ºC) and Health control mode. A test option is available for NAMA and for Health inspector’s use.
  • Page 34 Fastcorp, LLC DIVI Setup and Users Guide LINE MODE - Line mode shortens the time between vends by holding the freezer door open between vend cycles. If there is no activity for 20 seconds the Freezer Lid will close. (Default setting is OFF).
  • Page 35 Fastcorp, LLC DIVI Setup and Users Guide FIELD TEST Enters a diagnostic mode to allow troubleshooting assistance. Display Programming Instructions 20) FIELD TEST a) Press the #=Yes key to enter Menu Option. * = Next D = Back # = Yes Second line displays changes to the position of switches and encoders.
  • Page 36 Fastcorp, LLC DIVI Setup and Users Guide MDB SETTINGS Allows user to specify settings for currency system.  Force Vend - Customer cannot use the vendor for the purpose of changing bills. If a bill is inserted and the coin return button is pressed, it is ignored. A selection must be chosen. The only exception is when the selection is sold out.
  • Page 37 Micro SD Card – 1 to 2 GB. Note: DIVI program updates can be sent via e-mail and saved to a Micro SD Card. This may require the use of an SD adaptor and / or possibly a USB adaptor.
  • Page 38 Fastcorp, LLC DIVI Setup and Users Guide BOOT LOADER UPGRADE: To be installed prior to major program revisions. (From Program Revision Prior to 119K) Turn the Power Supply power switch “ON”. Use the asterisk “*” key to scroll through the contents of the Micro SD card. There may be more than one program version contained on the card.
  • Page 39 Config”. Use the * key to scroll through the configuration files then press # to install the bin configuration for your machine. D. Go to Menu 22) Verify Bins to confirm accuracy. Make adjustments if necessary. Contact Fastcorp Tech Support at 888-441-3278 if you have any questions. Rev 6 Page 39 of 62...
  • Page 40 The DIVI firmware after revision V119K2 provides many upgrades that have enhanced the functionality and versatility of the DIVI Vendor. More notable additions include the ability to: a) Load a machine configuration from a Micro SD card b) Save a machine configuration to a Micro SD card...
  • Page 41 Fastcorp, LLC DIVI Setup and Users Guide  Notes - The Micro SD card should be inserted straight down into the slot. The contacts on the Micro SD card should face away from you. The lettering on the card will be facing you.
  • Page 42 Fastcorp, LLC DIVI Setup and Users Guide The boot loader version will be displayed in the “BOOTVxxx.bi2” format, where “xxx” is the numeric revision number. For example, BOOTV238.bi2. Press the pound “#” key. The Display will read:  PROGRAMMING ...
  • Page 43 Fastcorp, LLC DIVI Setup and Users Guide Press the pound (#) key to enter the selection. The Display will read, “Programming”. An LED status light on the right side of the VMC Board will start flashing rapidly. When the process is complete, the display will read, “UPDATE SUCCESS. Remove card…”...
  • Page 44 Fastcorp, LLC DIVI Setup and Users Guide C. Freezer Open: Control waits for one of the following conditions to occur:  The Freezer Open Switch is detected.  The seven second timer expires and the Freezer Lid is still not open.
  • Page 45 Fastcorp, LLC DIVI Setup and Users Guide G. Pause After the Robot Arm stabilizes, power to the Vacuum Pump is slowly ramped up until it is at the ideal level for product detection. A timer is set and the Z Motor is engaged to descend into the bin.
  • Page 46 Fastcorp, LLC DIVI Setup and Users Guide B. Deliver Inside Cabinet The Vacuum Pump remains ON as long as a problem is not detected. The Z axis (Up/Down) Home Switch is monitored while Control guides the Robot Arm to the cabinet intermediate position. The Z- (Up) Motor is engaged, as necessary, to pull the picker tip up and to maintain the Z Home Switch in an active state.

  • Page 47: Appendix

    The “Clean-Up” state issues the “Vend Success” or “Vend Failure” signal to the Executive portion of the DIVI firmware. Control resets all parameters to prepare for the next vend request. Motors and switches are inspected. If the Vacuum Pump has returned to the garage, if the Z Home Switch is active, if the Robot Arm is at the delivery point and if no errors have been reported then Control will return to the “Idle”...
  • Page 48 Fastcorp, LLC DIVI Setup and Users Guide Remove the Lid Lift Mechanism and carefully pull the harness through the cabinet reinforcement bracket. Reverse the above instructions to install the new Freezer Lid Lift Mechanism. Take care not to damage the wiring harness when threading it through the cabinet reinforcement bracket.
  • Page 49 Fastcorp, LLC DIVI Setup and Users Guide Remove the replacement Robot Arm from the packaging and carefully unspool the harness. The Robot Arm Mounting Shaft is pointed on one side and has a horizontal “notch” on the other. The pointed side of the mounting shaft should face the rear cabinet wall as the shaft is installed back into the mount.
  • Page 50 Fastcorp, LLC DIVI Setup and Users Guide Illustrations DIVI Vending Machine DIVI Vending Machine Rev 6 Page 50 of 62...
  • Page 51 Fastcorp, LLC DIVI Setup and Users Guide 110v Fuse Table. 220v Fuse Table 220V Fuse table w/ circuit breakers Rev 6 Page 51 of 62...
  • Page 52 Fastcorp, LLC DIVI Setup and Users Guide DIVI Vending Machine (parts hidden for clearer view) DIVI Vending Machine F003-A01460 Robot Arm Assembly F003-A03951 Robot Mount Assembly 7000007 Leveling Foot 1200013 (115v) 1200063 (220v) Rear Main Power Box Assembly Rev 6...
  • Page 53 Fastcorp, LLC DIVI Setup and Users Guide Nut Bracket Assembly , T-Handle Lock 1100017 - Nut Bracket Assembly 6100007 Nut Square ½-13 Power Box – Cabinet Model FS-01 - 115 VAC 1200013 – Power Box, Cabinet PN 30000173 – Fuse, 12A, 250 VAC,...
  • Page 54 Fastcorp, LLC DIVI Setup and Users Guide Model FS-02 - 230 VAC 1200063 – Power Box, Cabinet PN 3000099 – Fuse,8A, 250 VAC, Little fuse Type 215 1200063 – 230v Power Box, Cabinet (current style) Circuit breakers (5A freezer, 7A controls & Vac)
  • Page 55 Fastcorp, LLC DIVI Setup and Users Guide Power Supply Assembly, Power supplies with lighting option come factory set at 24.0v unless noted on voltage setting label on bottom left. If no label is present, voltage must be measured or it should be assumed to be 27VDC.
  • Page 56 Fastcorp, LLC DIVI Setup and Users Guide Display Assembly Freezer Lid Closed Switch Rev 6 Page 56 of 62...
  • Page 57 Fastcorp, LLC DIVI Setup and Users Guide Vacuum Assembly F003-A05431 - Vacuum Box Assembly (110v and 220v versions) Rev 6 Page 57 of 62...
  • Page 58 Fastcorp, LLC DIVI Setup and Users Guide Freezer Lid Lift Assembly 1100124 - Freezer Lid Lift Assembly 49500566 Switch, Limit 80450155001 Motor 49500406 Gear, Sprocket 48909121 6-32x5/8” Screw Rev 6 Page 58 of 62...
  • Page 59 Fastcorp, LLC DIVI Setup and Users Guide Freezer Assembly Freezer Assembly 49500566 Freezer Lid Lift Switch 80492557001 Thermistor (not Shown) CALL Freezer Rev 6 Page 59 of 62...
  • Page 60 Fastcorp, LLC DIVI Setup and Users Guide Wiring Diagram (single main power box fuse) (with 2 circuit breakers) Rev 6 Page 60 of 62...
  • Page 61 Fastcorp, LLC DIVI Setup and Users Guide Rev 6 Page 61 of 62...
  • Page 62 Fastcorp, LLC DIVI Setup and Users Guide VMC Connector layout Rev 6 Page 62 of 62...

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