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Fastcorp F820 Service And Parts Manual

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F820 – Service and Parts Manual
Ver. FC031504

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  • Page 1 F820 – Service and Parts Manual Ver. FC031504...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS I. SPECIFICATIONS / MAINTENANCE General Specifications & Measurements Safety Transport Considerations General Cleaning Considerations Freezer Maintenance Removing The Control Console Troubleshooting Tips Transformer Reset Checks II. SETUP INSTRUCTIONS Money Systems MDB Coin Mechanism & Bill Acceptor Installation Initial Power Up (Homing Sequence) Bin Setup/ Product Loading Preprogramming Configuration...

  • Page 3: Specifications / Maintenance

    The freezer will take about 2-3 hours to get down to temperature. Under normal conditions, the F820 can be unplugged with the door closed for up to 12 hours without harming the product. If freezer temperatures reach unsafe levels, the health switch (located on the step in...
  • Page 4 must be discarded and proper cleaning procedures must be taken. The screen will read “Health Sensor Active”. It will not operate until both the RESET button is pressed and the freezer temperature has returned to safe levels. The machine is set not to accept money if the freezer has not reached proper operating temperatures.

  • Page 5: Troubleshooting Tips

    • The F820 uses several parts in multiple locations. These parts may be swapped during troubleshooting to determine if the suspected part is faulty. These parts include the 24VDC motors (4 locations) and the limit switches (5 locations).

  • Page 6: Setup Instructions Money Systems

    4. The F820 comes pre-wired for a DEX port located on the inside of the control panel. To collect DEX data, insert the DEX plug into the phono jack and pull out the vend / service interlock switch located at the bottom right of the cabinet.
  • Page 7 7. There should not be more than a ½ inch gap between the product and bin in any direction. Use smaller bins or the proper spacers to ensure product retrieval. 8. FASTCORP recommends placing the best selling items on the left side of the freezer. This shortens the distance the robot must travel, reducing cycle time.

  • Page 8: Preprogramming Configuration

    PREPROGRAMMING CONFIGURATION CONTROLLER BOARD DIPSWITCH OPTIONS Switch # Description Operation ESCROW ON to enable bill acceptor escrow which prevents more than one bill to be inserted per vend OFF to disabled escrow SELECTION ON to make selection 2 characters DIGITS OFF one character FORCE VEND ON to enable force vend (customer must attempt to make a vend);...

  • Page 9: Getting Started; Creating Selections

    Programming Menus CHANGE PRICE: Allows the price to be changed. SALES METERS: Allows sales data to be viewed. The total sales meter is non- resetable, and offers a total sales and unit counter. EDIT SELECTION: Allows existing selections to be edited: Price, Product Height (1- 4 in.) and Bin (adjust bin location, add bins to the selection number or change bin height).
  • Page 10 allow menu selections to be vended without money and without affecting sales meters. Test each bin selection. Press “Free Vend” again to deactivate this feature. “Test Vend” on the service keypad allows money to be inserted in order to test menu selections without affecting sales meters.
  • Page 11 Display Programming Instructions *=Clr 1/01/95 #=EXIT #=Exit key to save information. Are You Sure? e) Press the *=Yes key to erase the meter. *=Yes #=Exit 3) EDIT SELECTION - Choose from three sub-menus: (a) Change Price, (b) Product Height, (c) Edit Bins- adjust bin location and add bins to a selection number.
  • Page 12 4) CREATE SELECTION - Create up to eighteen brand new selections, with 1-4 bins per product display. Display Programming Instructions 4) CREATE SELECTION a) Press the #=Yes key to enter create selection menu. * = Next Menu # = Yes Enter Selection b) Enter the selection number you wish to create.
  • Page 13 5) DELETE SELECTION - Delete the selection. Display Programming Instructions 5) DELETE SELECTION* a) Press the #Yes key to enter menu item. *=Next Menu #=Yes Delete Selection #: A1 (All selections) b) Press the #=Next key to list selection numbers. Press the D=Delete key to delete the D=Delete *=Exit #=Next...
  • Page 14 10) SALES PIN CODE - View or change the PIN code that can access sales information without opening the door; while in “Please Insert Money” mode, Press # * and the four numbers you selected. Display Programming Instructions 10) SALES PIN CODE a) Press the #=Yes key to view or change sales pin code.
  • Page 15 13) HEALTH TIMER - Allows the health sensor to be bypassed for a short time. Display Programming Instructions 14) HEALTH TIMER a) Press the #=Yes key to display the health sensor options. *=Next Menu #=Yes HEALTH TIMER: OFF (2hr, 3hr, 4hr) b) Press *Next to select time.
  • Page 16 This feature is typically used in locations where commissions are divided based on time of operation. It is also used to record vend activity to determine what the busiest time of day are for a machine. Display Programming Instructions 18) GROUP SALES OPTION a) Press to the #=Enter key to enter this menu.

  • Page 17: Troubleshooting

    Two types of errors: 1. Non-Fatal Errors - Once the F820 is programmed and is operating in the field, any • Out Of Product or Bin Load errors that occur will be displayed on the digital display when the door is opened (Service Mode).
  • Page 18 2. Fatal Errors - Errors that put the entire machine out-of-order in order to prevent further component damage. Fatal errors are stored in the VAC log. When the machine is out of order, the error can be displayed by pressing the “#” key. The error history can be viewed by pressing the VAC button on the service keypad while in Service Mode.

  • Page 19: Order Of Operation

    ORDER OF OPERATION - VEND CYCLE 1. Initiating The Vend Cycle - Credits are calculated, registered and displayed. Freezer door raises to its full open position • The controller board verifies that the freezer door is truly closed by monitoring both the open and closed freezer door switches.
  • Page 20 the Home Position. • The machine is put out-of-order with a U/D Stuck Motor The controller monitors for an open signal from the product sensor (signifying contact with product), and stops the U/D Motor from lowering the picker head. If: The controller does not detect the product sensor, the U/D Motor will continue to lower the picker head and unreal the hose.
  • Page 21 The controller monitors for a closed reed switch indicating dropped product (airflow box flap in the up position caused by a break in the vacuum seal). If: Product is dropped, the robot returns to the X-Y encoder position and reattempts to complete the vend cycle up to 3 times.
  • Page 22 TROUBLESHOOTING LOGIC / CHARTS Always troubleshoot using logical, progressive steps so that the maintenance and repair procedure runs smoothly and efficiently. Most failures may have minor causes such as loose connectors or dirty contacts. Always check the following before replacing any parts: •...

  • Page 23: R Stuck Motor

    Problem Possible Cause Corrective Action L/R Stuck Motor (cont.) Check connection from the Turn power off. Check the Computer board to the L/R Motor. computer board connection labeled J18, the intermediate board connections J18 and J30 and the plug at the left / right motor.
  • Page 24 Problem Possible Cause Corrective Action F/B Stuck Motor (cont.) Faulty computer board / Turn power off. Locate the intermediate board computer board connection labeled J10. Using a jumper wire Robot moves: When replacing the computer or small paperclip, connect pins 5 board note the software on the &...

  • Page 25: D Stuck Motor

    Problem Possible Cause Corrective Action U/D Stuck Motor Faulty U/D home switch Turn the power off. Disconnect the up / down home switch. Using a jumper wire or small paperclip Turn machine power off. connect the two wires that the Manually move the robot switch plugs into.

  • Page 26: Freezer Stuck Closed

    Problem Possible Cause Corrective Action U/D Stuck Motor (cont.) Faulty intermediate board Turn power off. Remove the connectors from J18 and J27 on the intermediate board. At J18 inspect pins 4 & 6, and at J27 pins 1 & 5. Repair or straighten any damaged pins.
  • Page 27 Freezer Stuck Closed (cont.) Faulty computer board / Turn power off. Locate the intermediate board computer board connection labeled J10. Using a jumper wire Freezer opens. or small paperclip, connect pins 9 When replacing the computer board note the software on the &...

  • Page 28: Freezer Stuck Open

    Freezer Stuck Closed (cont.) Faulty computer board / Replace the computer board intermediate board PN-19300529. If the freezer does not When replacing the computer open. board note the software on the defective board as well as the position of the jumper JP1. Make sure the software and jumper postion are the same.
  • Page 29 Freezer Stuck Open Broken / binding gear Turn power off. Examine the freezer door lift motor gears. Look If the freezer is open. for any broken teeth. Manually move the lift arm up and down. Check for binding. If a replacement gear is necessary, PN-49500406.
  • Page 30 L/R Encoder Error Check connection from the Turn power off. Check the controller board to the L/R computer board connection encoder switch. labeled J5, the intermediate board During the vend cycle, connections J5 and J30 and the the robot moves to the plug at the left / right motor.

  • Page 31: 22 8 U/D Encoder Error

    F/B Encoder Error (cont.) Faulty intermediate board / faulty Set your multi-meter to DC Volts. computer board On the computer board, connector J5 across pins 12 & 13 should be 5 volts. Across pins 13 When replacing the computer board note the software on the &...
  • Page 32 Vacuum Out Of Order (cont.) Faulty product sensor. If the picker tip is making contact with product and not stopping it may not see the product sensor. Vacuum turns on. Disconnect the tie wrap and remove the hose from the picker. Unplug the two-pin connection and check both connectors and their pins for damage.
  • Page 33 Vacuum Out Of Order (cont.) Faulty computer board Turn power off. On the computer board connector J4, use a small When replacing the computer jumper wire or paperclip and Vacuum does not turn on. connect pins 12 and 7 through the board note the software on the defective board as well as the back of the connector.

  • Page 34: 13 Product Sensor Error

    False Vend (cont.) Faulty computer board Disconnect the J5 connector from the computer board. Check When replacing the computer continuity across pins 5 & 6. If there is continuity replace the board note the software on the defective board as well as the computer board PN-19300529.

  • Page 35: 14 Health Sensor Active

    Health Sensor Active Double-check the freezer If the temperature is above temperature. +10, adjust the thermostat. It Occurs when the health sensor is located over the back right opens. Usually at +10 degrees. corner of the freezer. Turn the adjustment screw clockwise to make the temperature colder.
  • Page 36 REMOVING CONSOLE Tools required: 1/4” nut driver, 3/8” and 7/16” sockets and ratchet PURPOSE: Getting the machine through narrow doorways. 1) Remove the cover from the computer board located on the top of the console either by a) loosening (3) ¼” headed screws and lifting the cover up and off; then remove (1) of the (2) bolts (3/8”...
  • Page 37 REMOVE AND REPLACE COMPUTER BOARD Tools required: ¼” and 3/8” nut driver. 1) Open the outside door to the vending machine. 2) Open the console door by depressing white latch / release button on the right side of the console adjacent to the bill acceptor. 3) Remove the black weatherproof cover from the computer boards.
  • Page 38 Time Clock. At this point it is necessary to power the machine down, reset the dip switches to their original position, and replace the black weather proof cover over the boards, being careful not to pinch any of the wiring. Note: The #2 dipswitch (counting from the bottom of the block) is to enable a two-character selection number and is typically ON (to the left) on all machines.
  • Page 39 F820 Front /Back Motor R&R Tools required: 7/16” wrench, 7/64” Allen wrench, 3/16” nut driver (MK) phillips screwdriver (IG), wire cutters. Removal – (see fig 2) 1) Move robot towards the front and center of the machine. The front / back motor is the second one from the front of the robot, just behind the up / down motor.
  • Page 40 F820 Left / Right Motor R&R Tools required: 7/16” wrench, 7/64” Allen wrench, 3/16” nut driver, wire cutters, black marker. Removal - (see fig 2) 1) Turn power off. 2) Locate and mark the bottom of the left/right motor bracket to assist in religning the bracket upon installation.
  • Page 41 (There is no adjustment for this motor.) 4) Plug in the ribbon cable and tie wrap it to the motor. 5) Reinstall motor cover. Removal and Installation of Freezer Motor (F820) Removal – (see fig 2) 1) Located on the left side of the freezer is the “freezer door lift assembly”. This is the part that opens and closes the freezer lid.
  • Page 42 11) Tighten the bolts and test to see if it is working properly by using the “load” and “close” buttons on the service keypad. The lid should open and then close completely. F820 Picker Head R&R 1) Turn Power OFF. 2) Pull picker head down.
  • Page 43 3) Remove the bins from the freezer for access to the health sensor. It is located directly below the temperature sensor on the side of the “step” inside the freezer. (Fig. 3) 4) Remove two ¼ inch screws from health sensor. 5) Pull the health sensor so that you have about 4-6 inches of slack.
  • Page 44 REMOVE AND REPLACE THE FRONT LEXAN BUBBLE Tools required: ¼” nut driver, 11/32” magnetic long reach nut driver, box cutter knife 1) Remove the Display Card Holder through the access slot on the back of the Door Assy. 2) Remove the (3) three Card Holder Spring Clips (part # 488 00201) by loosening the ¼”...

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