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DIVI Setup & User Manual
Rev 7
Thank you for purchasing a FASTCORP DIVI merchandiser. This guide will cover safety information and setup of your
machine for the first time. Please observe all of the safety precautions at the beginning of this manual. This machine
represents over 2 years of product development and incorporates many technological advances offering you years of
service without obsolescence.
It is our sincere philosophy that we are partners with our customers and must grow together. With that in mind, we
welcome all comments and suggestions either through your sales representative, our customer service department or
whomever you have contact with from FASTCORP.
Refer to this manual as you become a DIVI merchandiser in vending.
Thank you,
The FASTCORP Team
The newest version of this manual may be downloaded at
https://www.fastcorpvending.com/guides-manuals
or scan the QR code.
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Summary of Contents for Fastcorp FC01
- Page 1 Rev 7 Thank you for purchasing a FASTCORP DIVI merchandiser. This guide will cover safety information and setup of your machine for the first time. Please observe all of the safety precautions at the beginning of this manual. This machine represents over 2 years of product development and incorporates many technological advances offering you years of service without obsolescence.
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Page 2: Table Of Contents
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 TABLE OF CONTENTS General Safety Considerations Safety Symbols, Cautions, And Meanings Important Safety Warnings Sanitation & Food Safety Requirements Electrical / Power Safety And Requirements Ground The Vendor General Maintenance Lubrication... -
Page 3: General Safety Considerations
Fastcorp service technician may become subject to hazards such as electrical shock which may cause serious injury and death. Only factory approved Fastcorp parts should be used in the repair of Fastcorp machines. Component parts shall be replaced with identical components. -
Page 4: Safety Symbols, Cautions, And Meanings
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 SAFETY SYMBOLS, CAUTIONS, AND MEANINGS Unsafe practices or hazards Unplug power from that may result in severe wall socket personal injury or death Ensure machine Disconnect power before is grounded servicing. Replace all parts and panels before operating. -
Page 5: Important Safety Warnings
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 IMPORTANT SAFETY WARNINGS • Do not move the vendor with a hand truck or stair climber (due to the large size and weight of the vendor.) The vendor should be moved with a pallet jack, fork lift truck, or vending machine dolly only. -
Page 6: Sanitation & Food Safety Requirements
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 SANITATION & FOOD SAFETY in a freezer that suffered a prolonged power fail- ure may become spoiled and dangerous to eat. REQUIREMENTS Spoiled food should be disposed of properly and • Access to the service and filling areas are per- not consumed. -
Page 7: Ground The Vendor
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 • Do not bypass, defeat, destroy, or replace • Do not hang the power cord over sharp objects. the power cord with a non GFCI cord if the • Do not use an extension cord with this machine. -
Page 8: Machine Dimensions
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Machine Dimensions • Manual freezer defrosting should be done as needed using only the included ice scraper. Do not use mechanical devices or other means to accelerate defrosting other than the included ice scraper. -
Page 9: Quick Start Guide
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 QUICK START GUIDE FOR FASTCORP LLC VENDOR • Unwrap and inspect your machine for any shipping damage. • Use a pair of Channel Locks or wrench to adjust the 4 leveling legs until machine is level. A bubble level has been supplied with the machine. -
Page 10: Warranty
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 WARRANTY are approximate. Seller will not be liable for any delay in the performance hereof or for any damages suffered by Buyer by reason of such delay it caused or by the occur- FASTCORP (“SELLER”) TERMS AND... -
Page 11: Limited Warranty
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 LIMITED WARRANTY alteration, repair or modification, negligence or use, casualty, fire, flood, storage, handling or any Subject to the limitations specified herein, the DIVI other cause beyond the control of Seller. -
Page 12: Familiarize Yourself
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 FAMILIARIZE YOURSELF WITH THE mercial Code as adopted by the State of Connecti- cut in force as of the date hereof. Buyer consents ROBOT ARM ASSEMBLY to the jurisdiction of the state and federal courts within the State of Connecticut. -
Page 13: Transport, Unpacking
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 TRANSPORT, UNPACKING à This serves to protect the graphics and prevent damage to the cabinet and door. AND INITIAL SETUP • Optional Sandbox à We install a protective wood perimeter INSTRUCTIONS... -
Page 14: Adjusting The Front Leveling Legs
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 ADJUSTING THE FRONT Care should be taken when handling the GFCI module. Damage may occur if dropped onto a LEVELING LEGS hard surface. The GFCI unit has an LED light to... -
Page 15: Currency Systems
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Coin Mechanism/Ch to the VMC, the robot arm, the digital display (if equipped,) Currency/Telemetry systems, anger: and the vacuum. • The Coin Changer mounts onto (3) screws on To turn on the machine, first turn “ON” the the back of the door inside the security door. -
Page 16: Freezer Maintenance
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 FREEZER MAINTENANCE has been removed. This process should be repeated each time the Vendor is serviced to prevent large scale ice buildup that will require a time consuming VIEWING FREEZER TEMPERATURE freezer defrost. -
Page 17: Product Display System
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 HEALTH SENSOR ACTIVE Health Sensor Active: GUIDELINES A health sensor active code along with an out of service machine signifies that a machine powered When the machine is placed out of service with a... -
Page 18: Bin Setup/ Plan-O-Gram
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 return to the front delivery position and the • Install the Price Stickers and Display Cards in the Freezer Lid will close. The Health Timer will appropriate positions on the display card holder. -
Page 19: Programming
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Loading: inch distance from left to right and front to back between the product and the bin. Use smaller 1. Remove bins, one at a time. Open each bin and bins or proper spacers to ensure consistent move product to the top of the bin. -
Page 20: Service Menu Options
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 SERVICE MENU OPTIONS FIELD TEST : Allows the machine to run in a diagnostic mode to allow for quick troubleshooting. CHANGE PRICE : Allows the prices to be changed. UP/DOWN TRAVEL LIMITS : This feature allows the custom- SALES METERS : Allows sales data to be viewed. -
Page 21: Calibrating The Robot Arm
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 CALIBRATING THE ROBOT ARM beep as you hold the Reset button. The display will immediately read: If the message on the Display reads, “MACHINE THIS FORCES RE-SETUP NOT SET UP”, you will need to calibrate the robot arm. -
Page 22: Service Menu
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 EDIT SELECTION: 5. Release the reset button and press the #-Yes button. You will be prompted to “SET ARM AT Allows you to change the price, edit bin location or LEFT WALL”. Position the arm shown in figure add multiple chained bins to a single selection. - Page 23 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Auto Vends: BINS NEAR THE CENTER OF THE FREEZER SHOULD BE PROGRAMMED WITH THE ELBOW POINTING TO Used internally to cycle-vend machines under THE RIGHT SIDE test. Machine will automatically cycle through all...
- Page 24 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Vend Block: Health Timer: Block out vending up to four times per day, seven This setting allows the health sensor to be by- days per week. Time and date must be entered cor- passed for a short time.
- Page 25 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Machine Serial Number: Field Test: Program the serial number of the vendor into the Enters a diagnostic mode to allow troubleshooting VMC memory so that an external data retrieval assistance. unit (DEX) can include the serial number when...
- Page 26 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Verify Bins: only necessary for older cashless systems where the number of revaluations per credit Allows user to quickly step the Robot Arm through device is limited. all programmed bin locations to verify accuracy.
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Page 27: Instructions To Flash Update Divi Firmware Prior To V119K
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Instructions to Flash Update DIVI the card. Use the “*” key to scroll to the latest or highest number version of the boot loader. Firmware PRIOR to V119K à The boot loader version will be displayed in the “BOOTVxxx.bi2”... -
Page 28: Instructions To Flash Update Divi Firmware After Revision V119K2
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 INSTRUCTIONS TO FLASH UPDATE 6. To remove the Micro SD card, press down on the top of the card. It will slide up enough for DIVI FIRMWARE AFTER REVISION you to lift the card straight up and out. -
Page 29: Instructions To Update Firmware After Revision V119K
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 INSTRUCTIONS TO UPDATE Enter “2” to save your current bin configuration. Name your bin configuration appropriately using FIRMWARE AFTER REVISION V119K the naming convention described in the previous section (see Fig. 12). Press “#” to save your bin Necessary tools and components: configuration to your Micro SD card. -
Page 30: Robot Control Sequence & Order Of Operations
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 a. Update success. this procedure. This is normal and is b. Remove card….. not a concern. 7. Press down gently on the top and let go. The card • A major firmware upgrade may require the will slide up slightly in the sleeve. - Page 31 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Freezer Open: Pause: Control waits for one of the following conditions to After the Robot Arm stabilizes, power to the occur: Vacuum Pump is slowly ramped up until it is at the ideal level for product detection.
- Page 32 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Deliver Inside Cabinet: Freezer Close: The Vacuum Pump remains ON as long as a We wait for one of the following to occur: problem is not detected. The Z axis (Up/Down) •...
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Page 33: Appendix
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 APPENDIX able, you can cut and wire nut the wires to the new harness. 9. Remove the Lid Lift Mechanism and carefully DIVI LID LIFT MECHANISM pull the harness through the cabinet reinforce- REPLACEMENT AND INSTALLATION ment bracket. - Page 34 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 the bottom of the channel while also pulling 10. Review your work. Make sure that the Robot out on the top of the channel. The channels Arm fasteners are tight. Check all connections.
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Page 35: Illustrations
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 ILLUSTRATIONS DIVI VENDING MACHINE... -
Page 36: 110V Fuse Table
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 110V FUSE TABLE DIVI Vending Machine (parts hidden for clearer view) 220V FUSE TABLE DIVI VENDING MACHINE F003-A01460 Robot Arm Assembly F003-A03951 Robot Mount Assembly 7000007 Leveling Foot 1200013 (115v) Rear Main Power Box... - Page 37 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Power Box – Cabinets: Power Supply Assembly: Model FS-01 - 115 VAC Power supplies with lighting option come factory set at 1200013 – Power Box, Cabinet 24.0v unless noted on voltage setting label on bottom PN 30000173 –...
- Page 38 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Freezer Lid Closed Switch: Freezer Lid Lift Assembly: 1100124 Freezer Lid Lift Assembly 49500566 Switch, Limit 1200023 Freezer Lid Lift Switch & Bracket Assembly 80450155001 Motor 3000008 Switch, Limit 49500406 Gear, Sprocket...
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Page 39: Wiring Diagrams
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 Wiring Diagram (Single Main Power Box Fuse) Wiring Diagram with 2 Circuit Breakers... - Page 40 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 DIVI Complete Wiring Diagram...
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Page 41: Vmc Connector Layout
Fastcorp, LLC. DIVI Setup & User Manual Rev 7 VMC Connector Layout... - Page 42 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 NOTES __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________...
- Page 43 Fastcorp, LLC. DIVI Setup & User Manual Rev 7 NOTES __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________...
- Page 44 A Proud USA Manufacturer 8 Inspiration Lane Chester, CT 06412 USA www.fastcorpvending.com 1+203.739.0301 info@fastcorpvending.com Not responsible for typographical errors. Continuing research results in manufacturing improvements, therefore specifications are subject to change without notice. For the most updated information, please contact Fastcorp directly. FC1130A_0223...
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