VM Motori MR 700 Instruction Manual page 66

INTRODUCTION
Dear Client, we wish to thank you for
purchasing an engine manufactured by
VM.MOTORI.S.P.A.
Our Technical Assistance and Spare Part
department has recently been strengthe-
ned to ensure even better service to all
our Clients.
Only by using original spare parts and
by relying on our specialised staff you
can ensure the best performance to your
engine.
Let us advise you to rely EXCLUSIVELY
on our Technical Assistance and Spare
Part Service for the maintenance of engi-
nes manufactured by VM MOTORI S.P.A.
QUALITY SYSTEM CERTIFICATE ISO 9001 -QS 9000-ISO 14001
VM MOTORI S.PA. has obtained the
certification of its quality assurance
regime in compliance with UNI EN ISO
9001 standards and with the even stricter
prescriptions established by Ford, Chry-
sler and General Motors car manufacturer
association under the QS-9000 Quality
System Standard for the manufacture of
The quality and environmental policy, with
a special focus on the continuous impro-
vement principle, is an essential part of
VM MOTORI S.P.A top management 's
strategy and it is being implemented in
all company departments in accordance
with internationally accepted quality and
environmental management systems and
while respecting the environment and the
population.
Customer satisfaction, efficiency and
personnel motivation, intended as a set of
services rendered inside and outside the
Ed. 3 - 2012_11
GENERAL INFORMATION
4
If an engine manufactured by VM MO-
TORI S.P.A. is serviced by unauthorised
technicians, or if NON ORIGINAL spare
parts are used, you will immediately lose
any right in terms of warranty and techni-
cal assistance by VM MOTORI S.P.A.
We are confident that you will understand
the technical importance of this recom-
mendation, which is mainly aimed at
protecting our Clients from any unplea-
sant situation.
Please get in touch with us for any requi-
rements.
Best regards.
Diesel engines. Moreover, its environ-
mental management system has been
certified against the ISO 14001 standard.
This is the result of a working plan which
involves all company levels.
company, are the most important elemen-
ts of the quality concept.
All VM MOTORI S.P.A. employees are
committed to the achievement of quality
and environmental policy goals.
Regular training ensures a suitable and
constantly updated knowledge to VM
MOTORI S.P.A. employees.
VM MOTORI S.P.A. considers quality as a
dynamic process of continuous improve-
ment in all activities to achieve the goals.
MR 700
English