Coworker Line Status - Cisco 8841 User Manual

Coworker Line Status

You can set up line keys on your phone to monitor coworkers' lines. This feature is useful if you
routinely handle calls for colleagues and need to see if they are available to answer calls. The
monitoring line keys function as Busy Lamp Field (BLF) keys. A BLF is an LED that changes
color to indicate the status of the monitored line.
The following table describes the LED status:
LED Color
Green
Red
Blinking red
Amber
Your administrator performs the necessary setup on the server and for the phone to allow you to
monitor desired lines.
You can configure monitoring on your phone two ways:
•
You can configure monitoring of an individual user's line.
•
If your administrator has set up a BLF list for you, you can activate or deactivate
monitoring of the entire list. The BLF list is the list of users whose lines you can
monitor. The phone monitors each user on a separate line key. The phone
assigns available line keys for monitoring, automatically.
With the appropriate configuration, you can use the BLF keys to call the monitored line (speed
dial) and to answer incoming calls to the monitored line (call pickup).
When the configuration is complete, the icon in the BLF key label indicates the combination of
features configured on the key:
Cisco IP Phone 8841/8851 Multiplatform Phones User Guide
Meaning
The monitored line is available.
The monitored line is busy.
The monitored line is ringing.
Error in BLF key configuration.
Phone Setup
4