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Alarms and Maintenance
Caution: When changing the network routing configuration of the server, verify that
the modifications will not impact the method of connectivity for the current login session.
The route information must be entered correctly and set to the correct values. Incorrectly
modifying the routing configuration of the server may result in total loss of remote
network access.
Recovery
1. Run syscheck in Verbose mode (see
The output should indicate one of the following errors:
•
The default router at <IP_address> cannot be pinged.
This error indicates that the router may not be operating or is unreachable. If the syscheck
Verbose output returns this error, go to
•
The default route is not on the provisioning network.
This error indicates that the default route has been defined in the wrong network. If the
syscheck Verbose output returns this error, go to
•
An active route cannot be found for a configured default route.
This error indicates that a mismatch exists between the active configuration and the stored
configuration. If the syscheck Verbose output returns this error, go to
Note: If the syscheck Verbose output does not indicate one of the errors above, go to step 5.
2. Perform the following substeps when syscheck Verbose output indicates:
The default router at <IP_address> cannot be pinged
a) Verify that the network cables are firmly attached to the server, network switch, router, Ethernet
switch or hub, and any other connection points.
b) Verify that the configured router is functioning properly.
Request that the network administrator verify the router is powered on and routing traffic as
required.
c) Request that the router administrator verify that the router is configured to reply to pings on
that interface.
d) Run syscheck.
• If the alarm is cleared, the problem is resolved and this procedure is complete.
• If the alarm is not cleared, go to
3. Perform the following substeps when syscheck Verbose output indicates:
The default route is not on the provisioning network
a) Obtain the proper Provisioning Network netmask and the IP address of the appropriate Default
Route on the provisioning network.
E76220 Revision 1, July 2016
Running the System Health
Step 2
.
Step
3.
Step
5.
Platform and Application Alarms
Check).
Step
4.
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