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Alarms and Maintenance
Saving Logs Using the ELAP GUI
During some corrective procedures, it may be necessary to provide Tekelec with information about
the ELAP for help in clearing an alarm. These log files are used to aid
troubleshooting the ELAP.
Use the following procedure to save logs using menu selections from the ELAP GUI.
1. Log in to the User Interface screen of the ELAP GUI (see
2. Check the banner information above the menu to verify that you are logged into the problem ELAP
indicated in the UAM.
If it is necessary to switch to the problem ELAP, click the Select Mate menu item.
3. From the menu, select Debug>Capture Log Files.
4. Deselect (if necessary) the box labeled Check if you want to capture core files with
the Logs, as shown in
Note: Contact
Figure 42: Capture Logs File Screen
5. Click the Capture Logs button to capture the log files.
After completion, verify the following response:
Figure 43: Capture Logs Success
6. Contact
My Oracle Support (MOS)
7. When
My Oracle Support (MOS)
by selecting Debug>Manage Logs Files and Backups to open the Manage Logs and Backups
Screen.
E76220 Revision 1, July 2016
Figure 42: Capture Logs File
My Oracle Support (MOS)
to analyze and check the log files.
has finished analyzing the logs files, delete them from the server
Accessing the ELAP GUI
Screen.
for assistance before capturing core files with the log files.
General Procedures
My Oracle Support (MOS)
Interface).
when
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