Barco CX-50 Installation Manual
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Barco CX-50 Installation Manual

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ENABLING BRIGHT OUTCOMES

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  • Page 1 CX-50 Installation manual ENABLING BRIGHT OUTCOMES...
  • Page 2 Barco NV Beneluxpark 21, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com Registered office: Barco NV President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com...
  • Page 3 Barco. If the purchaser or a third party carries out modifications or repairs on goods delivered by Barco, or if the goods are handled incorrectly, in particular if the systems are operated incorrectly or if, after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid.
  • Page 4 ClickShare applications (each a “Barco ClickShare Product”). • Term The Software can be used under the terms of this EULA from the date of first use of the Barco ClickShare Product, for as long as you operate such Barco ClickShare Product. •...
  • Page 5 • Retention of data Barco right to use and retain Functional Information (section 10.2 of the EULA) shall survive the term of this EULA. Barco ClickShare Product Specific Privacy policy You are controller for personal data which are being processed via the Software. Therefore, you remain solely responsible for complying with all applicable data protection laws and for implementing and maintaining privacy protection and security measures (especially for components that you provide or control).
  • Page 6 SOURCE_SITE PACKAGE VERSION https://get.videolan.org/bitstream/1.4 bitstream bluez5_utils https://cdn.kernel.org/pub/linux/bluetooth 5.50 bluez5_utils- https://cdn.kernel.org/pub/linux/bluetooth headers 5.50 bridge-utils https://cdn.kernel.org/pub/linux/utils/net/bridge-utils busybox http://www.busybox.net/downloads 1.29.3 bzip2 https://sourceware.org/pub/bzip2 1.0.8 https://c-ares.haxx.se/download c-ares 1.15.0 http://snapshot.debian.org/archive/debian/20190513T145054Z/pool/ ca-certificates 20190110 main/c/ca-certificates http://collectd.org/files collectd 5.7.2 https://git.kernel.org/pub/scm/linux/kernel/git/mcgrof/crda.git/snapshot 4,14 crda cryptsetup https://cdn.kernel.org/pub/linux/utils/cryptsetup/v2.0 2.0.6 http://dbus.freedesktop.org/releases/dbus dbus 1.12.16 dejavu-fonts http://downloads.sourceforge.net/project/dejavu/dejavu/2.34 2.34 http://bootlin.com/pub/mirror...
  • Page 7 SOURCE_SITE PACKAGE VERSION fontconfig http://fontconfig.org/release 2.13.1 freetype http://download.savannah.gnu.org/releases/freetype 2.9.1 http://ftpmirror.gnu.org/gdb 8.1.1 giflib http://downloads.sourceforge.net/project/giflib 5.1.4 gnu-efi http://downloads.sourceforge.net/project/gnu-efi 3.0.9 gnupg2 https://gnupg.org/ftp/gcrypt/gnupg 2.2.17 grub https://github.com/coreos/grub/releases 2.02-beta2 gst1-libav http://gstreamer.freedesktop.org/src/gst-libav 1.14.4 gst1-plugins- https://gstreamer.freedesktop.org/src/gst-plugins-bad 1.14.4 gst1-plugins- https://gstreamer.freedesktop.org/src/gst-plugins-base base 1.14.4 gst1-plugins- good https://gstreamer.freedesktop.org/src/gst-plugins-good 1.14.4 gst1-vaapi https://gstreamer.freedesktop.org/src/gstreamer-vaapi 1.14.4 gstreamer1 https://gstreamer.freedesktop.org/src/gstreamer 1.14.4...
  • Page 8 SOURCE_SITE PACKAGE VERSION ftp://ftp.gnupg.org/gcrypt/libassuan libassuan 2.5.2 https://libbsd.freedesktop.org/releases libbsd 0.10.0 libconfig http://www.hyperrealm.com/libconfig/archive/v1.7.2 v1.7.2 https://curl.haxx.se/download libcurl 7.65.3 http://0pointer.de/lennart/projects/libdaemon libdaemon 0.14 4f1eef3183df2- b270c3d5cbe- f07343ee5127- https://github.com/robclark/libdri2/archive/ libdri2 a6a4 4f1eef3183df2b270c3d5cbef07343ee5127a6a4 http://dri.freedesktop.org/libdrm libdrm 2.4.97 http://www.thrysoee.dk/editline libedit 20180525-3.1 libepoxy http://ftp.gnome.org/pub/gnome/sources/libepoxy/1.5 1.5.2 http://libestr.adiscon.com/files/download libestr 0.1.10 http://dist.schmorp.de/libev/Attic libev 4.24 http://www.freedesktop.org/software/libevdev libevdev 1.6.0...
  • Page 9 SOURCE_SITE PACKAGE VERSION libpng http://downloads.sourceforge.net/project/libpng/libpng16/1.6.37 1.6.37 libpthread- http://xcb.freedesktop.org/dist stubs http://fukuchi.org/works/qrencode libqrencode 4.0.0 libresample ftp://ftp.ubuntu.com/ubuntu/pool/universe/libr/libresample 0.1.3 libsamplerate http://www.mega-nerd.com/SRC 0.1.9 https://raw.githubusercontent.com/wiki/SELinuxProject/selinux/files/ libselinux releases/20180524 https://raw.githubusercontent.com/wiki/SELinuxProject/selinux/files/ libsepol releases/20180524 https://github.com/dottedmag/libsha1/archive/0.3 libsha1 http://www.mega-nerd.com/libsndfile/files libsndfile 1.0.28 http://ftpmirror.gnu.org/libtool libtool 2.4.6 https://github.com/libusb/libusb/releases/download/v1.0.22 libusb 1.0.22 http://downloads.sourceforge.net/project/libusb/libusb-compat-0.1/ libusb-compat libusb-compat-0.1.5 0.1.5 https://github.com/libuv/libuv/archive/v1.25.0 libuv v1.25.0 http://linuxtv.org/downloads/v4l-utils...
  • Page 10 SOURCE_SITE PACKAGE VERSION http://pyropus.ca/software/memtester/old-versions memtester 4.3.0 https://mesa.freedesktop.org/archive mesa3d 18.3.6 www.meshcommander.com/upnptools microstack 0.0.69 http://mmonit.com/monit/dist monit 5.25.3 http://bitmath.org/code/mtdev mtdev 1.1.4 http://ftpmirror.gnu.org/ncurses ncurses http://downloads.sourceforge.net/project/netcat/netcat/0.7.1 netcat 0.7.1 netsnmp http://downloads.sourceforge.net/project/net-snmp/net-snmp/5.8 nodejs http://nodejs.org/dist/v8.15.1 8.15.1 4.2.8p13 https://www.eecis.udel.edu/~ntp/ntp_spool/ntp4/ntp-4.2 opkg http://downloads.yoctoproject.org/releases/opkg 0.3.6 opus http://downloads.xiph.org/releases/opus 1.3.1 opusfile http://downloads.xiph.org/releases/opus 0,11 opus-tools http://downloads.xiph.org/releases/opus parted http://ftpmirror.gnu.org/parted...
  • Page 11 SOURCE_SITE PACKAGE VERSION qt5declarative https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules 5.12.4 qt5graphica- https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules leffects 5.12.4 qt5imagefor- https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules mats 5.12.4 qt5multimedia https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules 5.12.4 qt5quickcon- https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules trols 5.12.4 qt5quickcon- https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules trols2 5.12.4 qt5serialport https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules 5.12.4 qt5svg https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules 5.12.4 qt5webchan- https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules 5.12.4 qt5webengine https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules 5.12.4 qt5websock- https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules 5.12.4 qt5x11extras https://download.qt.io/official_releases/qt/5.12/5.12.4/submodules 5.12.4...
  • Page 12 SOURCE_SITE PACKAGE VERSION https://cdn.kernel.org/pub/linux/utils/util-linux/v2.33 util-linux 2.33 webp http://downloads.webmproject.org/releases/webp 1.0.1 https://hewlettpackard.github.io/wireless-tools wireless_tools 30.pre9 wireless-regdb 2019.06.03 https://cdn.kernel.org/pub/software/network/wireless-regdb 40e2dcfdf4- e27191d4fb9e- wpa_ dc6c10337868- https://source.codeaurora.org/quic/la/platform/external/wpa_supplicant_ supplicant b90acf xapp_ beforelight http://xorg.freedesktop.org/releases/individual/app 1.0.5 xapp_xauth http://xorg.freedesktop.org/releases/individual/app 1.0.10 xapp_xclock http://xorg.freedesktop.org/releases/individual/app 1.0.7 xapp_xinit http://xorg.freedesktop.org/releases/individual/app 1.4.0 xapp_xinput http://xorg.freedesktop.org/releases/individual/app 1.6.2 xapp_xinput- http://github.com/downloads/tias/xinput_calibrator calibrator 0.7.5 xapp_...
  • Page 13 SOURCE_SITE PACKAGE VERSION xkeyboard- config http://www.x.org/releases/individual/data/xkeyboard-config 2.23.1 http://xorg.freedesktop.org/releases/individual/lib xlib_libfontenc 1.1.3 xlib_libICE http://xorg.freedesktop.org/releases/individual/lib 1.0.10 xlib_libSM http://xorg.freedesktop.org/releases/individual/lib 1.2.3 xlib_libX11 http://xorg.freedesktop.org/releases/individual/lib 1.6.7 xlib_libXau http://xorg.freedesktop.org/releases/individual/lib 1.0.8 xlib_libXaw http://xorg.freedesktop.org/releases/individual/lib 1.0.13 xlib_ libXcomposite http://xorg.freedesktop.org/releases/individual/lib 0.4.4 xlib_libXcursor 1.1.15 http://xorg.freedesktop.org/releases/individual/lib xlib_ libXdamage http://xorg.freedesktop.org/releases/individual/lib 1.1.4 xlib_libXdmcp http://xorg.freedesktop.org/releases/individual/lib 1.1.3 xlib_libXext http://xorg.freedesktop.org/releases/individual/lib 1.3.3 xlib_libXfixes...
  • Page 14 SOURCE_SITE PACKAGE VERSION xorgproto http://xorg.freedesktop.org/releases/individual/proto 2018.4 xserver_xorg- https://xorg.freedesktop.org/archive/individual/xserver server 1.20.5 http://invisible-mirror.net/archives/xterm xterm xutil_util- http://xorg.freedesktop.org/releases/individual/util macros 1.19.2 ftp://ftp.info-zip.org/pub/infozip/src http://www.zlib.net zlib 1.2.11 angular https://github.com/angular/angular.git 7.2.0 bcrypt https://github.com/kelektiv/node.bcrypt.js 3.0.6 bcryptjs https://github.com/dcodeIO/bcrypt.js 2.4.3 body-parser https://github.com/expressjs/body-parser 1.18.3 bootstrap https://getbootstrap.com/ 4.3.1 bunyan https://github.com/trentm/node-bunyan 1.8.12 bunyan- prettystream https://github.com/trentm/node-bunyan 0.1.3 bunyan-syslog...
  • Page 15 SOURCE_SITE PACKAGE VERSION reflect- http://rbuckton.github.io/reflect-metadata metadata 0.1.13 rxjs https://github.com/ReactiveX/RxJS 6.3.3 swagger- parser https://github.com/APIDevTools/swagger-parser 6.0.5 swagger-ui- https://github.com/scottie1984/swagger-ui-express express 4.0.1 http://typescriptlang.org/ tslib 1.9.0 https://github.com/websockets/ws 7.1.1 zone.js https://github.com/angular/angular 0.8.26 azure-iot-c- https://github.com/Azure/azure-iot-sdk-c/ 0.3.0 https://www.nxp.com/support/developer-resources/software- development-tools/mcuxpresso-software-and-tools/mcuxpresso- software-development-kit-sdk:MCUXpresso-SDK?tab=Design_Tools_ NXP SDK 2.5.0 https://github.com/lz4/lz4/blob/dev/lib/lz4.h unlz4 ring-buff https://code.google.com/archive/p/ring-buff/ wpa_ supplicant http://w1.fi/wpa_supplicant/ EN55032-CISPR32 Class B ITE (Information Technology Equipment)
  • Page 16 The radiated output power of the Barco Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Barco Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
  • Page 17 Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l'appareil de sans fil Barco est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l'appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal.

  • Page 19: Table Of Contents

    Table of contents 1 Introduction to the Installation Guide..........................21 Documentation ....................................22 Symbols and fonts..................................22 2 CX-50 Specifications..................................23 About the CX-50 .....................................24 CX-50 specifications ..................................25 About the Base Unit..................................26 3 Getting started......................................29 Environmental Condition Check .............................30 Basic Workflow....................................30 4 CX-50 Installation....................................31 Installation methods for the Base unit ..........................32...
  • Page 20 Date & Time setup, time server...............................84 6.21 Energy savers....................................85 6.22 Buttons........................................86 6.23 Firmware Update.....................................87 6.24 Support & Updates, Troubleshoot, log settings ......................88 6.25 Factory defaults ....................................89 7 Firmware updates ....................................91 Updating the CX-50 firmware..............................92 8 Troubleshooting ......................................93 Troubleshooting list..................................94 R5900096 /00 CX-50...

  • Page 21: Introduction To The Installation Guide

    Introduction to the Installation Guide Documentation ..........................22 Symbols and fonts ........................22 R5900096 /00 CX-50...

  • Page 22: Documentation

    1.1 Documentation About the documentation This installation guide explains how to install your CX-50 in a meeting room, It explains also how to make everything operational. It provides detailed information on how to configure your CX-50 . Available System documentation Next to the installation manual, a user guide, a safety guide, an API guide and a service manual are available on Barco’s website, www.barco.com/clickshare.

  • Page 23: Specifications

    CX-50 Specifications About the CX-50 ..........................24 CX-50 specifications ........................25 About the Base Unit ........................26 R5900096 /00 CX-50...
  • Page 24 AV peripherals in the room for a better, more immersive meeting experience. Everything becomes part of your laptop. This CX-50 not only helps the presenter get the presentation on-screen in a second, but it also allows the other people in the conference to participate more actively. The result is enhanced meeting efficiency and better decision-making.

  • Page 25: Specifications

    CX-50 Specifications 2.2 CX-50 specifications Base Unit Dimensions (HxWxD) 39mm x 200mm x 202mm Power supply Standard 110/220 V AC plug Power consumption Operational: 50W (max) Standby: <8W (networked standby), < 0.5W (deep standby mode) Weight 900 gr Operating system Windows 8/8.1/10.

  • Page 26: About The Base Unit

    CX-50 Specifications Touch screen support & Yes* Interactivity Room Dock (peripheral High quality support) Local view & moderation High quality* Network connection LAN & WiFi (dual)* Management and reporting Warranty 1 year standard. 5 years coverage via SmartCare * available in future firmware updates 2.3 About the Base Unit...
  • Page 27 CX-50 Specifications Status LED ring The color of the LED ring around the power button of the Base Unit give information on the status of the system. LEDs behavior Explanation static red • receiving content from the Buttons and streaming towards the display.
  • Page 28 The antenna is built-in in the CX-50 . Bottom layout of the Base Unit The serial number label containing the Barco part number, the revision number, production date (week-year) and the serial number. The product label with the applicable certification logos.

  • Page 29: Getting Started

    Getting started Environmental Condition Check.....................30 Basic Workflow..........................30 R5900096 /00 CX-50...

  • Page 30: Environmental Condition Check

    ) Register you device, online or offline. For more information on using CX-50 , refer to the CX-50 User Guide. This manual can be found on Barco's website www.barco.com/clickshare.

  • Page 31: Installation

    CX-50 Installation Installation methods for the Base unit .....................32 Table mounting..........................32 Wall mounting ..........................32 Out-of-the-box use of the Base Unit ....................33 Out-of-the-box use of the Base Unit with Ethernet link ..............34 Video signal connections to the Base unit ..................35 Touch screen connections to the Base unit ..................36 Camera connection........................36...

  • Page 32: Installation Methods For The Base Unit

    CX-50 Installation 4.1 Installation methods for the Base unit For optimal performance, install the Base unit close to the display and avoid obstacles between the Base unit and the Buttons. Make sure not to install the Base Unit in a metal enclosure.

  • Page 33: Out-Of-The-Box Use Of The Base Unit

    Note: Mounting screws and plugs are not included in the CX-50 box . The type of screws and plugs depend on the type of wall (stone, wood, plasterboard, ...) you are mounting the Base Unit to. Make sure the head of the screw is not larger than the hole in the bottom plate of the Base Unit (<...

  • Page 34: Out-Of-The-Box Use Of The Base Unit With Ethernet Link

    CX-50 Installation Image 4-2: Out-of-the-Box use Meeting room screen Guest laptop Employee mobile Wireless or Ethernet connection Guest mobile Ethernet connection Employee laptop Wireless connection Using the ClickShare Base Unit and Buttons directly out of the box is ideal for temporary setups, visitor centers and small to medium installations without network integration needs or possibilities.

  • Page 35: Video Signal Connections To The Base Unit

    CX-50 Installation Image 4-3: Out-of-the-Box use with Ethernet link Meeting room screen Guest laptop Employee mobile Wireless or Ethernet connection Guest mobile Ethernet connection Employee laptop Wireless connection Using the ClickShare Base Unit and Buttons directly out of the box is ideal for temporary setups, visitors' centers and small to medium installations without network integration needs.

  • Page 36: Touch Screen Connections To The Base Unit

    Connect the USB output of the touch screen with an USB connector on the Base Unit. 4.8 Camera connection About USB cameras Any USB camera can be connected to the Base Unit. A list of supported cameras can be found on Barco’s website. To connect Connect the camera via USB to the Base Unit.

  • Page 37: Echo Canceling Speakerphone Audio Connection

    It is a bidirectional audio transmission between the Button and the speakerphone. USB speakerphone support A list of supported speakerphones can be found on Barco’s website. How to connect an echo-canceling speakerphone Connect your speakerphone device via USB to the Base Unit.

  • Page 38: Lan Connection

    CX-50 Installation Sound is not sent out In some Windows environments sound is not sent out. This can be solved as follow: E.g. for Windows 7 Right click on the sound icon in the system tray and select Default communication device. The Sound window opens.
  • Page 39 CX-50 Installation Image 4-5: Power adapter Depending on the model and country, different power cables are delivered. Use always the correct cable to connect the device to the wall outlet. If the correct cable is not available in the packing of the device, consult your local supplier for a correct power cord.

  • Page 40: First Setup Of The Base Unit

    CX-50 Installation 4.13 First setup of the Base Unit After the physical installation is done, start with the first setup procedure to activate and configure your device. Preferred workflow Plug in the power supply and HDMI cable. The Base Unit starts up.

  • Page 41: Registration To Xms Cloud

    When software update is finished and reboot is done, the customer will be asked to surf to https://xms.cloud.barco.com/add. Image 4-9 The XMS login page is displayed. Login with your Barco account. When you do not have a Barco account yet, click on register here and follow the instructions. Image 4-10: Sign in page Click Sign in.
  • Page 42 CX-50 Installation Image 4-11: Welcome page to XMS-cloud Accept the End User License agreement and click Continue. Fill out your company information and click Continue. Image 4-12: Company information Enter the device token to setup your device and to receive your 5 years of service coverage. The device token is indicated on the ClickShare screen (see Image 4-9) Click Continue.

  • Page 43: Use Without Registration Of The Device

    CX-50 Installation Assign a meeting room and click Continue. Image 4-14: Assign meeting room Your device is successfully registered. Start pairing your buttons to start using your device. Image 4-15: Start pairing buttons The wallpaper page will be displayed. 4.15 Use without registration of the device...
  • Page 44 CX-50 Installation How to handle Connect the device’s WiFi with the instruction given on the wallpaper. The default SSID is ClickShare-<serial number>. Password : clickshare Once your WiFi connection is made, continue with the network setting of your device. Browse to http://192.168.2.1...
  • Page 45 CX-50 Installation Image 4-18: Registration message Click Register Later. Start pairing your buttons. Image 4-19: Start pairing Start configuring the network settings. For more info, see “Basic configuration of the ClickShare device”, page Your still have to register your device to get your 5 years warranty.

  • Page 46: Basic Configuration Of The Clickshare Device

    CX-50 Installation Image 4-20: XMS cloud message 4.16 Basic configuration of the ClickShare device Make sure you are connected via WiFi to the Base Unit. How to setup Open an internet browser and browse to http://192.168.2.1 The ClickShare Configurator starts up.
  • Page 47 CX-50 Installation Image 4-22: Configurator, language selection Click Continue to start. A registration message is displayed. Click Next to continue. The Configurator Login page is displayed. Image 4-23: Configurator, login page Log in with the following default credentials. These credentials can be changed later on.
  • Page 48 CX-50 Installation Click Start configuration. Follow the instructions as given on the different pages. Click Next to continue to the next page and Back to return to the previous page. Fill out: Personali- • Language for on-screen text sation •...

  • Page 49: Preparing The Buttons

    Preparing the Buttons Pairing ............................50 ClickShare Extension Pack ......................51 ClickShare Extension Pack installer ....................51 ClickShare Windows Certified driver ....................52 ClickShare Desktop app........................52 R5900096 /00 CX-50...

  • Page 50: Pairing

    When the LEDs on the Button become green and on static white on the Base Unit, the Button is paired to the Base Unit. You can unplug the Button from the Base Unit. Unplug the Button from the Base Unit. The Button is now ready for use. Plug in a button to conference. Image 5-2 R5900096 /00 CX-50...

  • Page 51: Clickshare Extension Pack

    In this setup, a user or an IT admin can install the ClickShare Extension pack using the Windows command prompt. Following is an example of a silent installation (version numbers are only given as example, always check Barco’s web for the latest version): Launcher only install:...

  • Page 52: Clickshare Windows Certified Driver

    Just click on your meeting room name. This means you will never have to enter IP addresses or scroll long lists of meeting rooms before being connected to your meeting room. R5900096 /00 CX-50...
  • Page 53 Preparing the Buttons Installation When the ClickShare desktop app is not pre-deployed in your IT environment, you can download and install the software without administrator rights from www.clickshare.app R5900096 /00 CX-50...
  • Page 54 Preparing the Buttons R5900096 /00 CX-50...

  • Page 55: Configurator

    CX-50 Configurator Accessing the Configurator ......................57 ClickShare Configuration Wizard ....................60 On-Screen ID information......................63 Personalisation, Wallpaper ......................64 Personalisation, Personalized wallpaper ..................66 Manage configuration files......................67 Display setup, Outputs ........................68 Display setup, Output........................69 Display setup, Inputs........................70 6.10 Audio settings ..........................71 6.11 WiFi settings ..........................71 6.12 LAN settings..........................75...
  • Page 56 CX-50 Configurator R5900096 /00 CX-50...

  • Page 57: Accessing The Configurator

    CX-50 Configurator 6.1 Accessing the Configurator Getting access to the Configurator There are three ways to access the Configurator: • Via the LAN • Direct Ethernet connection between PC and Base Unit. • Via the Base Unit's wireless network When accessing the configurator for the first time, the ClickShare Configuration Wizard starts automatically.
  • Page 58 CX-50 Configurator Image 6-2: Configurator lanuguages The following languages are possible: • Arabic • Simplified Chinese • Traditional Chinese • Danish • Dutch • English • Finnish • French • German • Italian • Japanese • Korean • Norwegian •...
  • Page 59 CX-50 Configurator Image 6-3: Start screen The language of the configurator can be changed on any page in the interface. The screen is split up in 2 panes. Left pane with the selection buttons and a right pane to configure the selected function.

  • Page 60: Clickshare Configuration Wizard

    CX-50 Configurator On your laptop, open a browser. Note: Supported browsers are Internet Explorer, Firefox and Safari. Browse to http://192.168.2.1. A login screen appears. Enter the user name 'admin' and the password, read and accept the EULA and click OK.
  • Page 61 CX-50 Configurator Image 6-4: Configuration wizard To start the wizard, click on Start Configuration. R5900096 /00 CX-50...
  • Page 62 CX-50 Configurator Image 6-5: Configuration wizard, Personalisation Fill out the necessary field and click Next to continue. To return to the previous step, click on Back. For more information about a specific topic, see one of the following topics. The ClickShare Configuration Wizard can be started at any time to change the configuration just by clicking on ClickShare Configuration Wizard at the left bottom of each screen.

  • Page 63: On-Screen Id Information

    CX-50 Configurator Image 6-6: Configuration Wizard start 6.3 On-Screen ID information About device identification The following items can be set: • On-Screen language. Independent from the Configurator language. • Meeting room name • Location of the meeting room • Welcome message to be displayed in the meeting room •...

  • Page 64: Personalisation, Wallpaper

    Click in the input field next to Welcome message and enter the desired message. 6.4 Personalisation, Wallpaper About wallpaper When CX-50 starts up, a background (wallpaper) is displayed. The display of this background wallpaper can be disabled. By default two general ClickShare wallpapers are available. The possibility exists to upload personal backgrounds (wallpapers).
  • Page 65 The Wallpaper selection pane is shown. The current selected wallpaper is shown with a red border. Select one of the available wallpapers and click on Save Changes. Note: By default two general Barco wallpapers are available. They are automatically resized to fit the aspect ratio of the screen.

  • Page 66: Personalisation, Personalized Wallpaper

    CX-50 Configurator Not checked: no wallpaper will be displayed when no one is sharing content. The video output of the Base Unit is disabled when no content is shared. This feature is especially useful when the Base Unit is integrated in a larger AK system 6.5 Personalisation, Personalized wallpaper...

  • Page 67: Manage Configuration Files

    CX-50 Configurator Image 6-11: Change image Browse for the desired image, click Open to load the image. The content of the file is checked and when valid (format and size), the file is uploaded. The new wallpaper gets a red border.

  • Page 68: Display Setup, Outputs

    6.7 Display setup, Outputs Resolution The output resolution to the display is set on Auto. That means that the CX-50 output resolution is automatically adapted to the resolution of the display. For HDMI displays, a hot plug detection is available.

  • Page 69: Display Setup, Output

    6.8 Display setup, Output Resolution The output resolution to the display is set on Auto. That means that the CX-50 output resolution is automatically adapted to the resolution of the display. For HDMI displays, a hot plug detection is available.

  • Page 70: Display Setup, Inputs

    CX-50 Configurator Image 6-15: Display settings To activate the screen saver, drag the slider bar to the left or to the right until the desired delay time is reached. When the slider is set completely to the left, the screen saver will never be activated.

  • Page 71: Audio Settings

    CX-50 Configurator 6.10 Audio settings About the audio settings The audio functionality can be disabled or enabled. When the enable and/or disable setting is changed, the Buttons must be re-paired before the setting becomes active. Image 6-17: Audio settings How to change Log in to the Configurator.
  • Page 72 CX-50 Configurator Image 6-18: WiFi settings When operational mode is set to Off. The following info is given: “When disabling the access point, the Buttons will need to be integrated in the corporate network. This is not supported yet.”. Click on here to start the button configuration. For more info, see “Buttons”, page 86.
  • Page 73 CX-50 Configurator Image 6-19: WiFi settings, edit Changing the IP address will require a repairing of the Buttons used with this Base Unit. Change operational mode Log in to the Configurator. Click Wi-Fi & Network → WiFi Settings. Click Edit settings.
  • Page 74 CX-50 Configurator Channel Channel Channel Channel Channel Channel Channel Channel Channel Image 6-20 To limit the effect of overlapping networks, it is highly recommended to reduce the signal strenght (standard range of about 30m) of the ClickShare Base Units. Reducing the signal strenght to its minimal value will reduce the actual range of the ClickShare to about 10m.

  • Page 75: Lan Settings

    CX-50 Configurator Signal strength Select the Signal Strength. Click on the slider and reduce the broadcasted power (signal strength) until the desired strength is obtained. Note: Too low power and interference by others might lead to connection issues. If so, increase again the signal strength until the issues are solved.
  • Page 76 CX-50 Configurator Image 6-21: LAN settings Click in the input field next to Hostname and enter a host name for the Base Unit. The default host name is ClickShare-<serial number Base Unit>. To select the method, click on the drop down box next to Method and select the Automatic (DHCP) or Manual.

  • Page 77: Services, Mobile Devices

    CX-50 Configurator Do not use IP address 192.168.2.x for a Subnet mask 255.255.255.0 and IP address 192.168.x.x for a Subnet mask 255.255.0.0 Use a proxy server This setting is important for the auto-update feature of the Base Unit, which require internet access.

  • Page 78: Xms Cloud Integration

    CX-50 Configurator Image 6-23: Services, mobile devices Click on the drop down box and select the desired passcode type. • No passcode • Numeric passcode 6.14 XMS Cloud Integration Overview When your device is not registered and connected to the cloud service, the following message will be displayed: The ClickShare device is unable to connect to the cloud service.

  • Page 79: Services, Snmp

    CX-50 Configurator Image 6-24: Services, XMS cloud What can be done? Check your network settings or register your device to XMS Cloud. Follow procedure as described in “Registration to XMS Cloud”, page 41. 6.15 Services, SNMP About SNMP Simple Network Management Protocol (SNMP) is an internet standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behaviour.

  • Page 80: Security, Security Level

    When using the default Engine ID, make sure the check box before Use default Engine ID is checked. The default engine ID is a combination of the Barco Enterprise Number with the MAC-address (eth0). Fill out the SNMP Manager address.

  • Page 81: Security, Passwords

    CX-50 Configurator When a security level is set, the individual items included in that security level can be changed using the individual item in the Configurator. When changing an individual item the security level indication will be adapted accordingly, but no other settings will be changed automatically.

  • Page 82: Status Information Base Unit

    CX-50 Configurator Image 6-27: Passwords Click in the WebUI Password (configuration password) pane in the input field next to Old password and enter the old password. Click in the input field next to New password and enter a new password.

  • Page 83: Date & Time Setup, Manually

    CX-50 Configurator Image 6-28 To restart the Base Unit, click on Restart Base Unit. A ClickShare system reboot message with progress bar is displayed while rebooting takes place. When the reboot is finished, a re-login is necessary. 6.19 Date & Time setup, manually About Date &...

  • Page 84: Date & Time Setup, Time Server

    CX-50 Configurator The current time is indicated next to Current time. Select your time zone. Click on the drop down box next to Time zone and select the corresponding time zone. Check the radio button in front of Set time and date manually.

  • Page 85: Energy Savers

    CX-50 Configurator Image 6-32: Time server setup The current time is indicated next to Current time. Check the radio button next Use NTP. Enter a NTP server address next to NTP servers. Enter the IP address or server name. Note: Multiple servers (maximum 5) can be added, separated by a comma.

  • Page 86: Buttons

    CX-50 Configurator Power consumption in Deep standby: 0.4W The Base Unit will wake up from networked standby with one of the following actions: • Press the standby button on the Base Unit • Connecting Buttons or apps to the Base Unit •...

  • Page 87: Firmware Update

    For an internal access point, no settings are needed. 6.23 Firmware Update About Firmware update The firmware of the Base Unit can be updated via the web interface. The latest version of the firmware is available on Barco's website. Image 6-35: Firmware update R5900096 /00 CX-50...

  • Page 88: Support & Updates, Troubleshoot, Log Settings

    Browse to the file with the new firmware and click Open to start the upload. Note: This should be an .enc file. You might have to unzip the file downloaded from Barco's website. Note: Updating the software to the Base Unit takes several minutes. Progress can be followed on the meeting room display.

  • Page 89: Factory Defaults

    CX-50 Configurator Image 6-36: Troubleshoot, logging To create a debug log, check the check box next to Enable debug logging. Reproduce the issue you want to report. To download the current log file, click on Download logs. To clear the current log file, click Clear logs.
  • Page 90 CX-50 Configurator Image 6-37: Troubleshoot, factory defaults Click Reset to factory defaults. The following message is displayed: “This action will remove all settings of the Base Unit and replace them with the default settings. Are you sure you want to continue?”...

  • Page 91: Firmware Updates

    Firmware updates R5900096 /00 CX-50...

  • Page 92: Updating The Cx-50 Firmware

    USB stick To update the Base Unit software by copying the software on a USB stick Download the latest version of the firmware from Barco's website, www.barco.com/clickshare. Click on Support and select the update firmware button of your device type.

  • Page 93: Troubleshooting

    Troubleshooting R5900096 /00 CX-50...

  • Page 94: Troubleshooting List

    • Some types of USB devices policy on the laptop. might be blocked as a company policy. • USB port settings on the laptop might limit the usage of high power USB devices when on battery power. R5900096 /00 CX-50...
  • Page 95 Base Unit via the web interface. output resolution. The Base Unit is in standby mode Briefly push the standby button on the Base Unit or insert a button and run the ClickShare software. R5900096 /00 CX-50...
  • Page 96 Locate the problem you are experiencing in the table below and apply the solution. Barco knowledge base and YouTube videos Go to the product page on Barco’s website and select in the right column Support. You will get access to Barco’s Knowledge base and Latest tutorial videos. For more YouTube videos, consult https://www.youtube.com/user/barcoTV...
  • Page 97 Troubleshooting R5900096 /00 CX-50...
  • Page 98 R5900096 /00 | 2020-03-12 Barco NV | Beneluxpark 21, 8500 Kortrijk, Belgium Registered office: Barco NV | President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com...

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