Barco CX-20 User Manual
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Barco CX-20 User Manual

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CX-20
Model: C 3010S, R9861600D01C
User Guide
ENABLING BRIGHT OUTCOMES

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  • Page 1 CX-20 Model: C 3010S, R9861600D01C User Guide ENABLING BRIGHT OUTCOMES...
  • Page 2 Barco NV Beneluxpark 21, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com Registered office: Barco NV President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com...
  • Page 3 Barco. If the purchaser or a third party carries out modifications or repairs on goods delivered by Barco, or if the goods are handled incorrectly, in particular if the systems are operated incorrectly or if, after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid.
  • Page 4 ClickShare applications (each a “Barco ClickShare Product”). • Term The Software can be used under the terms of this EULA from the date of first use of the Barco ClickShare Product, for as long as you operate such Barco ClickShare Product. •...
  • Page 5 • Retention of data Barco right to use and retain Functional Information (section 10.2 of the EULA) shall survive the term of this EULA. BARCO END USER LICENSE AGREEMENT By accepting these terms (through tick box or other mechanism designed to acknowledge agreement to the...
  • Page 6 You may own the carrier on which the Software is provided, but the Software is owned and copyrighted by Barco or by third party suppliers. Your license confers no title or ownership and is not a sale of any rights in the...
  • Page 7 Software. You agree to install any maintenance releases to address bugs or security issues in the Software if the same are being provided to you. Barco will keep you informed as of when earlier versions of the Software are no longer serviced.
  • Page 8 6.4 Remedy. If the breach is not cured within the applicable remedy period (or cannot be cured at all), Barco shall have the option (i) to cause you to procure such additional licenses required as per the actual usage;...
  • Page 9 (especially for components that you provide or control). Barco disclaims any liability for any data not provided by Barco, or any use of the Software outside the intended use as per this License Agreement or an applicable data processing annex.
  • Page 10 ( http://www.barco.com/en/about-barco/legal/privacy-policy/clickshare-app). Via the Software, Barco may gather technical information about (i) the functioning and the functionality of the products which are connected through the Software, and/or (ii) as provided by you or generated by your use of the Software (“Functional Information”).
  • Page 11 PACKAGE VERSION SOURCE https://github.com/libffi/libffi/archive/v3.3-rc0 libffi v3.3-rc0 http://www.zlib.net libzlib 1.2.11 http://0pointer.de/lennart/projects/libdaemon 0,14 libdaemon libglib2 http://ftp.gnome.org/pub/gnome/sources/glib/2.56 2.56.4 elfutils(tool) https://sourceware.org/elfutils/ftp/0.176 0,176 elfutils(library) https://sourceware.org/elfutils/ftp/0.176 0,176 bzip2 http://www.bzip.org/1.0.8 1.0.8 https://cdn.kernel.org/pub/linux/utils/util-linux/v2.33 2,33 util-linux linux-pam https://github.com/linux-pam/linux-pam/releases/download/v1.3.1 1.3.1 https://github.com/westes/flex/files/981163 flex 2.6.4 http://ftpmirror.gnu.org/readline readline http://alpha.gnu.org/gnu/bc 1.06.95 bellagio http://downloads.sourceforge.net/project/omxil/omxil/Bellagio%200.9.3 0.9.3 https://get.videolan.org/bitstream/1.4 bitstream bluez5_utils...
  • Page 12 PACKAGE VERSION SOURCE https://cdn.kernel.org/pub/linux/utils/usb/usbutils usbutils https://github.com/libusb/libusb/releases/download/v1.0.22 libusb 1.0.22 http://c-ares.haxx.se/download c-ares 1.15.0 http://snapshot.debian.org/archive/debian/20190513T145054Z/pool/ ca-certificates 20190110 main/c/ca-certificates http://collectd.org/files collectd 5.7.2 libgcrypt https://gnupg.org/ftp/gcrypt/libgcrypt 1.8.4 libgpg-error ftp://ftp.gnupg.org/gcrypt/libgpg-error 1,33 lm-sensors (libsensors) https://github.com/lm-sensors/lm-sensors/archive/V3-5-0 3.5.0 lm-sensors (programs) https://github.com/lm-sensors/lm-sensors/archive/V3-5-0 3.5.0 https://git.kernel.org/pub/scm/linux/kernel/git/mcgrof/crda.git/snapshot 4,14 crda https://github.com/thom311/libnl/releases/download/libnl3_4_0 libnl 3.4.0 cryptsetup https://cdn.kernel.org/pub/linux/utils/cryptsetup/v2.0 2.0.6 json-c https://s3.amazonaws.com/json-c_releases/releases...
  • Page 13 PACKAGE VERSION SOURCE http://downloads.xiph.org/releases/vorbis libvorbis 1.3.6 libogg http://downloads.xiph.org/releases/ogg 1.3.3 http://storage.googleapis.com/downloads.webmproject.org/releases/ libvpx 1.7.0 webm opus https://downloads.xiph.org/releases/opus 1.3.1 speex http://downloads.us.xiph.org/releases/speex 1.2.0 20e- d3452074664a- d07e380- e51321b148a- speexdsp https://git.xiph.org/speexdsp.git cebdf20 ftp://ftp.astron.com/pub/file 5,36 file http://ftpmirror.gnu.org/gdb 8.1.1 gnupg2 https://gnupg.org/ftp/gcrypt/gnupg 2.2.17 ftp://ftp.gnupg.org/gcrypt/libassuan libassuan 2.5.2 ftp://ftp.gnupg.org/gcrypt/libksba libksba 1.3.5 libnpth https://www.gnupg.org/ftp/gcrypt/npth sqlite...
  • Page 14 PACKAGE VERSION SOURCE jsoncpp https://github.com/open-source-parsers/jsoncpp/archive/1.8.4 1.8.4 http://www.libarchive.org/downloads libarchive 3.3.3 ftp://xmlsoft.org/libxml2 libxml2 2.9.9 libconfig http://www.hyperrealm.com/libconfig 1.7.2 https://curl.haxx.se/download libcurl 7.65.3 http://libestr.adiscon.com/files/download libestr 0.1.10 libfastjson https://github.com/rsyslog/libfastjson/archive/v0.99.8 v0.99.8 libhttpparser https://github.com/nodejs/http-parser/archive/v2.9.0 v2.9.0 liblogging http://download.rsyslog.com/liblogging 1.0.6 https://ftp.mozilla.org/pub/mozilla.org/nspr/releases/v4.20/src libnspr https://ftp.mozilla.org/pub/mozilla.org/security/nss/releases/NSS_3_42_ 1_RTM/src libnss 3.42.1 https://downloads.xiph.org/releases/opus libopusenc 0.2.1 http://www.tcpdump.org/release libpcap 1.9.0 libqrencode...
  • Page 15 PACKAGE VERSION SOURCE https://files.pythonhosted.org/packages/a8/c6/ python- a8d1555e795dbd0375c3c93b576ca13bbf139db51ea604a- pyyaml 4.2b4 fa19a2c35fc03 https://files.pythonhosted.org/packages/cc/74/ 11b04703ec416717b247d789103277269d567db575d2fd88f25d9767f- python-serial qt5base https://download.qt.io/archive/qt/5.12/5.12.4/submodules 5.12.4 qt5declarative https://download.qt.io/archive/qt/5.12/5.12.4/submodules 5.12.4 qt5xmlpat- https://download.qt.io/archive/qt/5.12/5.12.4/submodules terns 5.12.4 qt5imagefor- https://download.qt.io/archive/qt/5.12/5.12.4/submodules mats 5.12.4 qt5multimedia https://download.qt.io/archive/qt/5.12/5.12.4/submodules 5.12.4 qt5quickcon- https://download.qt.io/archive/qt/5.12/5.12.4/submodules trols 5.12.4 qt5quickcon- https://download.qt.io/archive/qt/5.12/5.12.4/submodules trols2 5.12.4 qt5serialport https://download.qt.io/archive/qt/5.12/5.12.4/submodules 5.12.4 qt5svg https://download.qt.io/archive/qt/5.12/5.12.4/submodules 5.12.4...
  • Page 16 PACKAGE VERSION SOURCE alsa-plugins ftp://ftp.alsa-project.org/pub/plugins 1.1.1 arphic-uming- http://archive.ubuntu.com/ubuntu/pool/main/t/ttf-arphic-uming fonts 20080216 dejavu-fonts http://downloads.sourceforge.net/project/dejavu/dejavu/2.34 2,34 https://www.flexerasoftware.com/monetize/products/flexnet-licensing. flexnet 1.0.5 html sazanami- http://sourceforge.jp/projects/efont/downloads/10087 fonts 20040629 http://kldp.net/frs/download.php/1425 unfonts 65b1c68c63- f974d72610d- b38dfa- http://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git linux-firmware e49861117cae2 https://github.com/secure-remote-password/stanford-srp/tree/master/ libsrp libsrp 2.1.2 https://github.com/mstorsjo/fdk-aac libfdk-aac 0.1.4 https://github.com/macosforge/alac libalac mDNSRes- ponder https://opensource.apple.com/source/mDNSResponder/ 878.30.4 AOP Alliance...
  • Page 17 PACKAGE VERSION SOURCE Commons https://archive.apache.org/dist/commons/fileupload/source/commons- fileupload fileupload-1.3.2-src.tar.gz 1.3.2 Commons https://www.apache.org/dist/httpcomponents/commons-httpclient/ httpclient source/commons-httpclient-3.1-src.tar.gz http://apache.belnet.be/httpcomponents/httpclient/source/ Commons httpcomponents-client-4.5.3-src.tar.gz httpclient 4.5.3 https://archive.apache.org/dist/commons/io/source/commons-io-2.2-src. tar.gz Commons IO https://archive.apache.org/dist/commons/io/source/commons-io-2.5-src. tar.gz Commons IO Commons https://archive.apache.org/dist/commons/lang/source/commons-lang3- lang 3.1-src.tar.gz Commons https://archive.apache.org/dist/commons/lang/source/commons-lang3- lang 3.6-src.tar.gz Commons https://archive.apache.org/dist/commons/logging/source/commons- logging logging-1.2-src.tar.gz https://github.com/apache/webservices-commons-xmlschema/archive/ Commons XmlSchema-1.4.5.tar.gz schema 1.4.5 https://archive.apache.org/dist/commons/text/source/commons-text-...
  • Page 18 PACKAGE VERSION SOURCE https://archive.apache.org/dist/jakarta/taglibs/standard/source/jakarta- Jakarta Taglib taglibs-standard-1.1.0-src.tar.gz Standards 1.1.0 JavaBeans Activation https://mvnrepository.com/artifact/javax.activation/activation/1.1 Framework JAXB XML https://mvnrepository.com/artifact/org.jvnet.jaxb2_commons/jaxb2- Processor 0.6.4 basics-runtime/0.6.4 https://github.com/jcabi/jcabi-manifests/releases/tag/1.1 Jcabi Manifest 1,1 Jetty embedded https://github.com/eclipse/jetty.project/releases/tag/jetty-9.3.14. server 9.3.14 v20161028 JQuery https://github.com/jquery/jquery/releases/tag/1.4.4 1.4.4 JQuery-ui https://github.com/jquery/jquery-ui/releases/tag/1.8.9 1.8.9 JSON in Java http://central.maven.org/maven2/org/json/json/20131018/json- (org.json) 20131018-sources.jar 20131018 JSON...
  • Page 19 PACKAGE VERSION SOURCE Passay https://github.com/vt-middleware/passay/releases/tag/v1.1.0 1.1.0 SHA2 C- library https://github.com/ouah/sha2 Simple Logging Façade for https://github.com/qos-ch/slf4j/releases/tag/v_1.7.25 Java 1.7.25 https://repo1.maven.org/maven2/org/springframework/boot/spring-boot/ Spring Boot 1.5.6.RELEASE/spring-boot-1.5.6.RELEASE-sources.jar 1.5.6 Spring https://github.com/spring-projects/spring-framework/releases/tag/ framework 4.2.4 v4.2.4.RELEASE Springfox https://github.com/springfox/springfox/releases/tag/2.5.0 2.5.0 https://www.nuget.org/packages/starksoft.aspen/1.0.1 StarkSoft 1.0.130 https://archive.apache.org/dist/struts/2.3.34/struts-2.3.34-src.zip Struts 2.3.34 Swagger https://github.com/swagger-api/swagger-core/releases/tag/v1.5.9 1.5.9 Tiles https://archive.apache.org/dist/tiles/v2.0.6/tiles-2.0.6-src.tar.gz framework 2.0.6...
  • Page 20 PACKAGE VERSION SOURCE nlohmann:: json https://github.com/nlohmann/json 3.7.3 mongo-java- https://mongodb.github.io/mongo-java-driver/3.4/ driver 3.4.1 org.mongodb. https://mongodb.github.io/morphia/1.3/ morphia 1.3.1 spark-core https://github.com/perwendel/spark/releases/tag/2.5.3 2.5.3 gson https://github.com/google/gson 2.8.0 slf4j-api https://www.slf4j.org 1.7.22 AspectJ Weaver & https://www.eclipse.org/aspectj/ Runtime 1.8.7 http://oval.sourceforge.net/ 1,87 oval Commons Lang https://commons.apache.org/proper/commons-lang/ Apache Commons Logging https://commons.apache.org/proper/commons-logging/ swagger- https://github.com/swagger-api/swagger-core/wiki/Annotations annotations...
  • Page 21 PACKAGE VERSION SOURCE 7617e69a524a- cc1a50a8a98- b257d1374ea6f- https://github.com/rockchip-linux/avb/tree/master/libavb libavb e4a4 7617e69a524a- cc1a50a8a98- b257d1374ea6f- https://github.com/rockchip-linux/avb/tree/master/libavb_ab libavb-ab e4a4 7617e69a524a- cc1a50a8a98- b257d1374ea6f- https://github.com/rockchip-linux/avb/tree/master/libavb_user libavb-user e4a4 d6676eb02- c8a1b4966df7- rockchip- d8c4bb203e- https://github.com/rockchip-linux/bin linux-bin a25fc98b2 1e3bdb582- c52707d71e5c- be29- rockchip-tee- ca1064d7c04- https://github.com/rockchip-linux/rk_tee_user user b696 04e55089bb4b- de7c50d9b54- rockchip- b5a1c- binary https://github.com/rockchip-linux/rkbin fa70771cd6...
  • Page 22 EN55032-CISPR32 Class B ITE (Information Technology Equipment) This is a class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. If this equipment does cause interference to radio or television reception, the user may try to correct the interference by one or more of the following measures : •...
  • Page 23 The radiated output power of the Barco Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Barco Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
  • Page 24 Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l'appareil de sans fil Barco est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l'appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal.

  • Page 25: Table Of Contents

    Table of contents 1 Introduction........................................27 Versions of the product ................................28 About this guide ....................................28 Symbols and fonts..................................28 2 Introduction to the CX-20................................31 About the CX-20 ....................................32 About the Base Unit..................................33 About the Button....................................34 Mobile Device Support.................................35 3 Getting started......................................37 Activating the base unit ................................38 Basic Use, with Button .................................38...
  • Page 26 R5900099 /01 CX-20...

  • Page 27: Introduction

    Introduction R5900099 /01 CX-20...

  • Page 28: Versions Of The Product

    This user guide explains the practical use of the CX-20 . Available System documentation A printed copy of the Safety Guide is included in the CX-20 box at purchase. Other documentation such as user guide, installation manual and service manual can be downloaded from Barco’s website, www.barco.com/clickshare.
  • Page 29 Menu items are indicated in italic. • Step related notes, tips, warnings or cautions are printed in italic. • Procedure related notes, tips, warnings or cautions are printed in bold between 2 lines preceded by the corresponding icon. R5900099 /01 CX-20...
  • Page 30 Introduction R5900099 /01 CX-20...

  • Page 31: Introduction To The Cx-20

    Introduction to the CX-20 About the CX-20 ...........................32 About the Base Unit ........................33 About the Button...........................34 Mobile Device Support ........................35 R5900099 /01 CX-20...

  • Page 32: About The Cx-20

    AV peripherals in the room for a better, more immersive meeting experience. Everything becomes part of your laptop. This CX-20 not only helps the presenter get the presentation on-screen in a second, but it also allows the other people in the conference to participate more actively. The result is enhanced meeting efficiency and better decision-making.

  • Page 33: About The Base Unit

    Introduction to the CX-20 2.2 About the Base Unit Base Unit functionality The Base Unit receives the wireless input from the Buttons and controls the content of the meeting room display and the peripherals connected to the Base Unit (speakers, microphones, webcam and soundbar).

  • Page 34: About The Button

    Introduction to the CX-20 LEDs behavior Explanation red blinking • an error occurred dark • deep standby/off Power button The button on top of the Base Unit has a standby function once the Base Unit is powered. • When the system is in normal operational mode, a push makes the system goes into a pre-defined standby mode.

  • Page 35: Mobile Device Support

    Introduction to the CX-20 Explanation LEDs behavior white ring filling up • Button is plugged in the laptop and initializing. • Button is updating/pairing green ring • pairing and software update is done. You can now unplug the Button from the Base Unit.
  • Page 36 Introduction to the CX-20 R5900099 /01 CX-20...

  • Page 37: Getting Started

    Basic Use, with Button ........................38 Basic Use, with ClickShare desktop app ..................40 User Interface ..........................42 Extended desktop.........................42 Share an application ........................43 Audio configuration ........................45 Pairing ............................46 Room Dock ..........................47 3.10 Airplay ............................47 3.11 Chromecast ..........................48 3.12 Miracast............................48 R5900099 /01 CX-20...

  • Page 38: Activating The Base Unit

    About power mode The Base Unit is powered via an external power adapter. Once connected, the Base Unit is automatically switched in standby mode. For more information about power connection, see CX-20's installation manual. Standby button Push the button shortly.
  • Page 39 • A launcher or the ClickShare desktop app is preinstalled on your laptop (downloaded from the Base Unit or Barco website, or deployed company-wide by your IT department). ClickShare is immediately available. You can continue with go to step 3.

  • Page 40: Basic Use, With Clickshare Desktop App

    When the ClickShare desktop app is not pre-deployed in your IT environment, you can download and install the software without administrator rights from www.clickshare.app How to use Enter a meeting room. The ClickShare desktop app will list up to 5 most nearby meeting rooms and sort them based on the signal strength. R5900099 /01 CX-20...
  • Page 41 (invisible for people in the meeting room), or click on the red circle to stop sharing. Stop sharing by hovering over circle and clicking on the full red circle. Image 3-10 Disconnect from the meeting room by clicking the “leave room” icon R5900099 /01 CX-20...

  • Page 42: User Interface

    With extended desktop you can take advantage of both your laptop screen and the central meeting room display. Presentation notes or other material on primary screen will not be displayed to everyone. PC with virtual extended screen: Image 3-13 R5900099 /01 CX-20...

  • Page 43: Share An Application

    About sharing an application When Share an application is selected, you will be presented with an overview of open applications on your computer. Once you select an application to share, only this application will be shared on the big screen R5900099 /01 CX-20...
  • Page 44 Only the selected application is shared on the meeting room display. Via the Quick access button Push the quick access button. Image 3-19 The selection menu is displayed. To display an application, select Share an Application. The last 6 open applications on your computer are displayed. R5900099 /01 CX-20...

  • Page 45: Audio Configuration

    The communications device is optimized for the lowest latency possible, but no lip-sync is guaranteed with the video. For an optimal conference, the audio should always be transferred with lowest latency possible and will get priority over video. R5900099 /01 CX-20...

  • Page 46: Pairing

    Insert the Button in one of the USB port available on the Base Unit you are using (image is only given as example, all USB connectors can be used). Note: For some ports or Buttons, it can be necessary to use a convertor. R5900099 /01 CX-20...

  • Page 47: Room Dock

    Connect your device to the ClickShare Base Unit which can be configured to receive the Airplay streaming. How to use Airplay Make sure your device is connected with the ClickShare WiFi in the meeting room. R5900099 /01 CX-20...

  • Page 48: Chromecast

    Windows 8 or 10, typically have the technology built-in. In the settings of your mobile device, open ‘wireless display’ (name can be different depending on the device type and model). See the device’s user guide. Select the ClickShare Base Unit in the meeting room. R5900099 /01 CX-20...

  • Page 49: Troubleshooting

    Troubleshooting R5900099 /01 CX-20...

  • Page 50: Basic Troubleshooting

    4.1 Basic troubleshooting Problem solving In this chapter some problems that might occur while using CX-20 are listed. For each problem possible causes are given and a solution is proposed. If you cannot solve the problem yourself, please contact your local IT administrator.
  • Page 51 Issues related to screen sharing (video/screen sharing) Problem Cause Solution After inserting the Button into your Bad connection at USB port on Reconnect to the USB port, try laptop, you cannot find the laptop another USB port, or reboot your ClickShare drive. laptop. R5900099 /01 CX-20...
  • Page 52 Button. Low signal strength Place the Base Unit closer to the location of the Buttons. Check the settings of the Base Unit to see if the power of the wireless signal has not been set too low. R5900099 /01 CX-20...
  • Page 53 Base Unit. computer. Audio device is not available in my Re-pair the Buttons with the Base OS when I plug in the Button after Unit. changing audio settings on my Base Unit. R5900099 /01 CX-20...
  • Page 54 Audio and video are not in sync. ClickShare speakerphone is In Windows, left click on the selected as audio device. speaker icon and select the ClickShare Speaker See also above for to select the ClickShare Speaker as default audio device. R5900099 /01 CX-20...

  • Page 55: Environmental Information

    Environmental information R5900099 /01 CX-20...

  • Page 56: Disposal Information

    Electronic Products” (Also called RoHS of Chinese Mainland), the table below lists the names and contents of toxic and/or hazardous substances that Barco’s product may contain. The RoHS of Chinese Mainland is included in the MCV standard of the Ministry of Information Industry of China, in the section “Limit Requirements of toxic substances in Electronic Information Products”.
  • Page 57 Mainland, marked with the Environmental Friendly Use Period (EFUP) logo. The number inside the EFUP logo that Barco uses (please refer to the photo) is based on the “General guidelines of environment-friendly use period of electronic information products” of Chinese Mainland.

  • Page 58: Production Address

    The month and year of production is indicated on the product ID label on the product itself. 5.4 Importers contact information Contact To find your local importer, contact Barco directly or one of Barco's regional offices via the contact information given on Barco's web site, www.barco.com. R5900099 /01...
  • Page 59 Environmental information R5900099 /01 CX-20...
  • Page 60 R5900099 /01 | 2020-03-12 Barco NV | Beneluxpark 21, 8500 Kortrijk, Belgium Registered office: Barco NV | President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com...

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C 3010s

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