Barco CX-30 User Manual
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Barco CX-30 User Manual

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CX-30
Model: C 3010S, R9861600D01C
User Guide
ENABLING BRIGHT OUTCOMES

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  • Page 1 CX-30 Model: C 3010S, R9861600D01C User Guide ENABLING BRIGHT OUTCOMES...
  • Page 2 Barco NV Beneluxpark 21, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com Registered office: Barco NV President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com...
  • Page 3 Barco. If the purchaser or a third party carries out modifications or repairs on goods delivered by Barco, or if the goods are handled incorrectly, in particular if the systems are operated incorrectly or if, after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid.
  • Page 4 ClickShare applications (each a “Barco ClickShare Product”). • Term The Software can be used under the terms of this EULA from the date of first use of the Barco ClickShare Product, for as long as you operate such Barco ClickShare Product. •...
  • Page 5 • Retention of data Barco right to use and retain Functional Information (section 10.2 of the EULA) shall survive the term of this EULA. BARCO END USER LICENSE AGREEMENT By accepting these terms (through tick box or other mechanism designed to acknowledge agreement to the...
  • Page 6 You may own the carrier on which the Software is provided, but the Software is owned and copyrighted by Barco or by third party suppliers. Your license confers no title or ownership and is not a sale of any rights in the...
  • Page 7 6.1 ‘Reporting and Audit’. In addition to good practice record-keeping obligations, you agree to report the use of the Software and relating billing metrics in the DRM or otherwise as agreed. You grant to Barco and its designated auditors, at Barco’s expenses, the right to verify your Software deployments and to examine your books, records and accounts during your normal business hours so as to verify your compliance with the License Agreement.
  • Page 8 (ii) any information designated as confidential by Barco or which has the necessary quality of confidence about it and (iii) any license key provided by Barco to you hereunder. 8.2 ‘Non-Disclosure’. You agree not to divulge any Confidential Information to any persons without Barco's...
  • Page 9 Documentation. After such 60-day period, Barco shall have no obligation to maintain or provide any User Data, and as provided in the Documentation will thereafter delete or destroy all copies of User Data in Barco’s systems or otherwise in Barco’s possession or control, unless legally prohibited.
  • Page 10 All knowhow, inventions and works derived by Barco from the Functional Information will be exclusively owned by Barco.

  • Page 11: Table Of Contents

    Table of contents 1 Introduction........................................13 Versions of the product ................................14 About this guide ....................................14 Symbols and fonts..................................14 2 Introduction to the CX-30................................17 About the CX-30 ....................................18 About the Base Unit..................................19 About the Button....................................20 Mobile Device Support.................................21 3 Getting started......................................23 Activating the Base Unit ................................24 Basic Use, with Button .................................24...
  • Page 12 3.21 Miracast........................................49 4 Troubleshooting ......................................51 Basic troubleshooting ...................................52 5 Regulatory information..................................57 Product compliance..................................58 Open source software provisions ............................60 Disposal information..................................70 Rohs compliance.....................................70 Production address..................................72 Importers contact information ..............................72 R5900098 /10 CX-30...

  • Page 13: Introduction

    Introduction R5900098 /10 CX-30...

  • Page 14: Versions Of The Product

    This user guide explains the practical use of the CX-30 . Available System documentation A printed copy of the Safety Guide is included in the CX-30 box at purchase. Other documentation such as user guide, installation manual and service manual can be downloaded from Barco’s website, www.
  • Page 15 Menu items are indicated in italic. • Step related notes, tips, warnings or cautions are printed in italic. • Procedure related notes, tips, warnings or cautions are printed in bold between 2 lines preceded by the corresponding icon. R5900098 /10 CX-30...
  • Page 16 Introduction R5900098 /10 CX-30...

  • Page 17: Introduction To The Cx-30

    Introduction to the CX-30 About the CX-30 ...........................18 About the Base Unit ........................19 About the Button...........................20 Mobile Device Support ........................21 R5900098 /10 CX-30...

  • Page 18: About The Cx-30

    AV peripherals in the room for a better, more immersive meeting experience. Everything becomes part of your laptop. This CX-30 not only helps the presenter get the presentation on-screen in a second, but it also allows the other people in the conference to participate more actively. The result is enhanced meeting efficiency and better decision-making.

  • Page 19: About The Base Unit

    Introduction to the CX-30 Products Contains Accessories included R9861513xx • R9861511 • DC adapter with AC clips type A, C, G, I • 2 x R9861600D01C • Wall mount system • Printed safety manual R9861513xxB1 • R9861511 • DC adapter with AC clips type A, C, G, I •...

  • Page 20: About The Button

    Introduction to the CX-30 The use of a convertor is sometimes necessary to connect to one of these ports. Status LED ring The color of the LED ring around the power button of the Base Unit give information on the status of the system.

  • Page 21: Mobile Device Support

    Introduction to the CX-30 LED ring Strap hole USB connector Using the USB connector the Button can be plugged into a laptop (for sharing your screen) or the Base Unit (for pairing the Button to the Base Unit or updating its software). Button R9861600D1C has a USB Type-C connector.
  • Page 22 Introduction to the CX-30 Before you can use your mobile device with ClickShare, you have to connect the mobile device Wi-Fi with the ClickShare Base Unit Wi-Fi. Follow the instructions as given in your mobile device user guide. Or connect the Base Unit to the network, then you do not need to switch your Wi-Fi.

  • Page 23: Getting Started

    3.12 View room display ........................41 3.13 Stop sharing and leave .........................42 3.14 Audio configuration ........................42 3.15 Pairing ............................43 3.16 Blackboarding & Annotation ......................44 3.17 Touch Back ..........................47 3.18 Room Dock ..........................48 3.19 Airplay ............................48 3.20 Chromecast ..........................48 3.21 Miracast............................49 R5900098 /10 CX-30...

  • Page 24: Activating The Base Unit

    About power mode The Base Unit is powered via an external power adapter. Once connected, the Base Unit is automatically switched in standby mode. For more information about power connection, see CX-30's installation manual. Standby button Push the button shortly.
  • Page 25 • A launcher or the ClickShare desktop app is preinstalled on your laptop (downloaded from the Base Unit or Barco website, or deployed company-wide by your IT department). ClickShare is immediately available. In the meanwhile a Preparing the meeting room... window is displayed.
  • Page 26 2 on Image 3–6) in the app window. The LEDs of the Button become static white. When leaving the meeting room, unplug the Button from your laptop or click on the exit icon on the upper left corner. R5900098 /10 CX-30...
  • Page 27 Only when the big Button is pressed, the screensharing is started. Screen content and content audio are transmitted to the main display. When the user stops sharing, you return to the Button inserted state. Call continues without interruption. R5900098 /10 CX-30...

  • Page 28: Basic Use, With Clickshare Desktop App

    The ClickShare desktop app can be used with or without a Button. ClickShare desktop app installation When the ClickShare desktop app is not pre-deployed in your IT environment, you can download and install the software without administrator rights from www.clickshare.app How to use Enter a meeting room. R5900098 /10 CX-30...
  • Page 29 Enabling the pin on the Base Unit (this can be done in the ClickShare Configurator) provides an additional layer of security. This way you will never share your content to the wrong meeting room screen. Image 3–11 Enter pin After having entered the pin, the ClickShare desktop app will connect to the meeting room. R5900098 /10 CX-30...
  • Page 30 Disconnect from the meeting room by clicking the “leave room” icon on the upper left corner. when you walk away from the meeting room the app will show a message indicating you probably left the meeting room and you are still connected to the screen. R5900098 /10 CX-30...

  • Page 31: Clickshare Desktop App Calendar

    Windows session and only displays limited meeting information in the App. No meeting information is stored on your computer or processed anywhere else. Enabling or disabling the integration Open the ClickShare Desktop App. Click on the menu icon on the right top to open the menu. R5900098 /10 CX-30...

  • Page 32: Calender Integration

    To the left: calendar not integrated Note: a restart of the ClickShare Desktop App is required after re-enabling the calendar integration. 3.5 Calender integration Calender integration in the Base Unit can only be done in XMS cloud. R5900098 /10 CX-30...

  • Page 33: Walk In And Connect With Clickshare Presentsense

    ClickShare Desktop App to use the microphone before it can start detecting the PresentSense signal. How to allow the use of your microphone Open your ClickShare Desktop App and click on the menu item. R5900098 /10 CX-30...
  • Page 34 You can revoke this permission at any time by sliding the toggle to the left. Entering a meeting room Step in a meeting room with ClickShare PresentSense active in the meeting room and in your desktop app. A popup message appears on your screen. R5900098 /10 CX-30...
  • Page 35 By a next walk in the connection with the Base Unit will done automatically. • Maybe later: the PresentSense function will not be activated. Next time the popup will be displayed again. Make your choice and click on the corresponding button. R5900098 /10 CX-30...

  • Page 36: App Based Conferencing

    3.8 User Interface User Interface functionality When a Button is plugged in or the ClickShare desktop app is running and ready for sharing (not sharing yet), additional functionality (context menu) can be selected via the hamburger menu icon. R5900098 /10 CX-30...

  • Page 37: Extended Desktop

    (see “Share an application”, page 38). PC with virtual extended screen: Image 3–27 Primary screen displayed on the PC, extended screen displayed on the meeting room display. R5900098 /10 CX-30...

  • Page 38: Share An Application

    About sharing an application When Share an application is selected, you will be presented with an overview of open applications on your computer. Once you select an application to share, only this application will be shared on the big screen R5900098 /10 CX-30...
  • Page 39 Click on the application to share. A red square indicates the selection. Only the selected application is shared on the meeting room display. Via the Quick access button Push the quick access button and click on the share an application icon. R5900098 /10 CX-30...

  • Page 40: Microsoft Office Powerpoint Presenter Mode

    When sharing a Slide Show using Share an application you will be reminded of the Presenter Mode functionality through a useful notification. This notification remains on screen for 10 seconds and is only shown the first five times your share a Slide Show. R5900098 /10 CX-30...

  • Page 41: View Room Display

    View room display. Image 3–36 The content of the meeting room display is transferred to a new window on your laptop. A red eye will be shown at the bottom left on the meeting room display splash screen. R5900098 /10 CX-30...

  • Page 42: Stop Sharing And Leave

    (UC&C and conferencing tools) will use the room speakerphone. For best experience, the room speakerphone should be selected in the communications client at all times. Difference is that the audio from the Speakers will be lip-synced with the content, but will have higher latency. R5900098 /10 CX-30...

  • Page 43: Pairing

    Button Manager application running on your laptop. To pair a Button to the Base Unit by plugging in Insert the Button in the USB type-C port available on the Base Unit you are using. R5900098 /10 CX-30...

  • Page 44: Blackboarding & Annotation

    With an additional tap on the screen, you can select the 'save' option. Saved annotations can be found on your laptop under c: \Users \username \Documents \clickshare-downloads. Files are never saved on the Button or Base Unit. R5900098 /10 CX-30...

  • Page 45: Start The Blackboarding Or Annotation Mode

    Click on the Erase icon (2) to start the erase functionality. Erasing can be done with single finger or with multiple fingers. The eraser grows in size depending on the speed of the movement. The erased parts are indicated with a circular overlay. R5900098 /10 CX-30...

  • Page 46: Saving A Drawing On A Usb Stick

    Click on Save icon (reference 4, Image 3–44). The Base Unit checks whether there are Buttons connected. The connected client will receive a pop-up message requesting to save the file on his device. Accept the blackboard file. R5900098 /10 CX-30...

  • Page 47: Returning To Presenter Mode

    You need a Button successfully paired and updated with the corresponding Base Unit. • A supported touch panel display. A list of supported displays is listed on Barco’s website in “The ClickShare Supported Touch Panels Whitepaper”. How to use Touch Back •...

  • Page 48: Room Dock

    1. Make sure your device is connected with the ClickShare WiFi in the meeting room. 2. Click on the cast-icon to display the content of you device on the meeting room screen. For more information about using Chromecast with a typical device, consult the user manual of that device. R5900098 /10 CX-30...

  • Page 49: Miracast

    3. In the settings of your mobile device, open ‘wireless display’ (name can be different depending on the device type and model). See the device’s user guide. 4. Select the ClickShare Base Unit in the meeting room. R5900098 /10 CX-30...
  • Page 50 Getting started R5900098 /10 CX-30...

  • Page 51: Troubleshooting

    Troubleshooting R5900098 /10 CX-30...

  • Page 52: Basic Troubleshooting

    4.1 Basic troubleshooting Problem solving In this chapter some problems that might occur while using CX-30 are listed. For each problem possible causes are given and a solution is proposed. If you cannot solve the problem yourself, please contact your local IT administrator.
  • Page 53 Issues related to screen sharing (video/screen sharing) Problem Cause Solution After inserting the Button into your Bad connection at USB port on Reconnect to the USB port, try laptop, you cannot find the laptop another USB port, or reboot your ClickShare drive. laptop. R5900098 /10 CX-30...
  • Page 54 Button. Low signal strength Place the Base Unit closer to the location of the Buttons. Check the settings of the Base Unit to see if the power of the wireless signal has not been set too low. R5900098 /10 CX-30...
  • Page 55 Base Unit. computer. Audio device is not available in my Re-pair the Buttons with the Base OS when I plug in the Button after Unit. changing audio settings on my Base Unit. R5900098 /10 CX-30...
  • Page 56 Audio and video are not in sync. ClickShare speakerphone is In Windows, left click on the selected as audio device. speaker icon and select the ClickShare Speaker See also above for to select the ClickShare Speaker as default audio device. R5900098 /10 CX-30...

  • Page 57: Regulatory Information

    Regulatory information Product compliance ........................58 Open source software provisions ....................60 Disposal information ........................70 Rohs compliance ..........................70 Production address........................72 Importers contact information ......................72 R5900098 /10 CX-30...

  • Page 58: Product Compliance

    2. This equipment complies with RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. Base Unit FCC ID: 2AAED-R9861511 Button FCC ID (model R9861600D01C): 2AAED-R9861600D01 R5900098 /10 CX-30...
  • Page 59 The radiated output power of the Barco Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Barco Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.

  • Page 60: Open Source Software Provisions

    Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l'appareil de sans fil Barco est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l'appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal.
  • Page 61 1.2.11 libcap https://www.kernel.org/pub/linux/libs/security/linux-privs/libcap2 2.48 http://0pointer.de/lennart/projects/libdaemon libdaemon 0.14 https://github.com/libevent/libevent/releases/download/release- libevent 2.1.12 2.1.12-stable libopenssl https://www.openssl.org/source 1.1.1n libglib2 http://ftp.gnome.org/pub/gnome/sources/glib/2.66 2.66.8 https://sourceware.org/elfutils/ftp/0.181 elfutils 0.181 bzip2 https://sourceware.org/pub/bzip2 1.0.8 https://cdn.kernel.org/pub/linux/utils/util-linux/v2.37 util-linux-libs 2.37.4 http://ftp.gnu.org/gnu/bc 1.07.1 https://ftp.isc.org/isc/bind9/9.11.36 bind 9.11.36 http://ftp.gnome.org/pub/gnome/sources/libxml2/2.9 libxml2 2.9.13 http://ftpmirror.gnu.org/readline readline R5900098 /10 CX-30...
  • Page 62 0.10.0 pciutils https://cdn.kernel.org/pub/software/utils/pciutils 3.7.0 http://snapshot.debian.org/archive/debian/20160731T221931Z/ start-stop- pool/main/d/dpkg daemon 1.18.10 https://snapshot.debian.org/archive/debian/ unzip 20210110T204103Z/pool/main/u/unzip https://cdn.kernel.org/pub/linux/utils/usb/usbutils usbutils https://github.com/libusb/libusb/releases/download/v1.0.24 libusb 1.0.24 http://c-ares.haxx.se/download c-ares 1.17.2 https://snapshot.debian.org/archive/debian/ 20210325T091936Z/pool/main/c/ca-certificates ca-certificates 20210119 http://cairographics.org/releases cairo 1.16.0 fontconfig http://fontconfig.org/release 2.13.1 freetype http://download.savannah.gnu.org/releases/freetype 2.10.4 libpng http://downloads.sourceforge.net/project/libpng/libpng16/1.6.37 1.6.37 R5900098 /10 CX-30...
  • Page 63 4.27 https://github.com/knik0/faad2/archive/2_10_0 faad2 2.10.0 http://s-tech.elsat.net.pl/fbv 1.0b giflib http://downloads.sourceforge.net/project/giflib 5.2.1 jpeg-turbo https://downloads.sourceforge.net/project/libjpeg-turbo/2.0.6 2.0.6 ffmpeg http://ffmpeg.org/releases 4.3.3 https://linuxtv.org/downloads/v4l-utils libv4l 1.20.0 qt5base https://download.qt.io/archive/qt/5.15/5.15.2/submodules 5.15.2 https://github.com/unicode-org/icu/releases/download/release- 69-1 69-1 libinput http://www.freedesktop.org/software/libinput 1.16.4 http://www.freedesktop.org/software/libevdev libevdev 1.11.0 http://bitmath.org/code/mtdev mtdev 1.1.6 R5900098 /10 CX-30...
  • Page 64 1.18.6 wayland- protocols https://wayland.freedesktop.org/releases 1.20 gst1-plugins- good https://gstreamer.freedesktop.org/src/gst-plugins-good 1.18.6 libgudev http://ftp.gnome.org/pub/GNOME/sources/libgudev/233 gst1-vaapi https://gstreamer.freedesktop.org/src/gstreamer-vaapi 1.18.6 ce6d60e7- def146c13d0b8b- ca4642e7401a0- https://github.com/htop-dev/htop/archive/ htop a8995 ce6d60e7def146c13d0b8bca4642e7401a0a8995 https://github.com/vcrhonek/hwdata/archive/v0.342 hwdata 0.342 input-event- https://github.com/gandro/input-event-daemon/archive/v0.1.3 daemon 0.1.3 iperf http://downloads.sourceforge.net/project/iperf2 2.0.13 iperf3 https://downloads.es.net/pub/iperf https://cdn.kernel.org/pub/software/network/iw jansson http://www.digip.org/jansson/releases 2.13.1 R5900098 /10 CX-30...
  • Page 65 1.40.0 http://xkbcommon.org/download libxkbcommon 1.0.3 libyaml http://pyyaml.org/download/libyaml 0.2.5 libzip https://libzip.org/download 1.7.3 lighttpd http://download.lighttpd.net/lighttpd/releases-1.4.x 1.4.58 logrotate https://github.com/logrotate/logrotate/releases/download/3.18.0 3.18.0 http://pyropus.ca/software/memtester/old-versions memtester 4.5.0 http://mmonit.com/monit/dist monit 5.26.0 https://downloads.sourceforge.net/project/net-snmp/net-snmp/ netsnmp nodejs http://nodejs.org/dist/v12.22.9 12.22.9 opkg http://downloads.yoctoproject.org/releases/opkg 0.4.2 opus-tools https://downloads.xiph.org/releases/opus opusfile https://downloads.xiph.org/releases/opus 0.12 R5900098 /10 CX-30...
  • Page 66 5.15.2 webp http://downloads.webmproject.org/releases/webp 1.2.0 ramspeed http://www.alasir.com/software/ramspeed 2.6.0 rsync http://rsync.samba.org/ftp/rsync/src 3.1.3 rsyslog http://rsyslog.com/files/download/rsyslog 8.2010.0 7524160b29a476f7- e87bc14fddf12d349- git://git.code.sf.net/p/sox/code f9a3c5e https://strace.io/files/5.10 strace 5.10 tcpdump https://www.tcpdump.org/release 4.99.1 http://downloads.sourceforge.net/project/trousers/tpm-tools/ tpm-tools 1.3.9.1 1.3.9.1 http://downloads.sourceforge.net/project/trousers/trousers/ trousers 0.3.15 0.3.15 https://www.iana.org/time-zones/repository/releases tzdata 2021a https://wayland.freedesktop.org/releases weston 9.0.0 R5900098 /10 CX-30...
  • Page 67 2bbc5a2b092- c4a1330b19070672- wpa_passphrase http://w1.fi/hostap.git c5f9d6ade8fbd 2bbc5a2b092- c4a1330b19070672- wpa_cli http://w1.fi/hostap.git c5f9d6ade8fbd 2bbc5a2b092- c4a1330b19070672- http://w1.fi/hostap.git hostapd c5f9d6ade8fbd 2bbc5a2b092- c4a1330b19070672- hostapd_cli http://w1.fi/hostap.git c5f9d6ade8fbd 515f4ebab06d1- f0171b8c60- qca2066-10 https://source.codeaurora.org/external/wlan/qcacld-3.0/ b9250100e9420e627 https://sourceforge.net/projects/rscode/files/rscode rscode https://tukaani.org/xz 5.1.1 https://github.com/secure-remote-password/stanford-srp/tree/ libsrp master/libsrp 2.1.2 https://github.com/mstorsjo/fdk-aac libfdk-aac 0.1.4 R5900098 /10 CX-30...
  • Page 68 6.14.11 passport-http http://github.com/jaredhanson/passport-http 0.3.0 http://github.com/jaredhanson/passport passport 0.4.1 promise https://github.com/then/promise 8.1.0 request https://github.com/request/request 2.88.2 swagger-parser https://github.com/APIDevTools/swagger-parser 6.0.5 swagger-ui- express https://github.com/scottie1984/swagger-ui-express 4.1.6 f44ca27357563e9e- d43f1ff76d3bd8dd14- https://github.com/rockchip-linux/u-boot uboot f4747e be6b516f86109- be1704aa3- e3944443f8465b04- https://github.com/rockchip-linux/kernel linux 21e95266704e572c- ed1c633bbc4aea9- https://android.googlesource.com/platform/external/avb/ avb-vbmeta f42afa0a5 +/21e95266704e572ced1c633bbc4aea9f42afa0a5/avbtool R5900098 /10 CX-30...
  • Page 69 72e7764a9fe358e6a- rockchip-linux- d50eb1b21176c- https://github.com/rockchip-linux/linux-rga c95802c7fb https://www.nxp.com/support/developer-resources/software- development-tools/mcuxpresso-software-and-tools/ mcuxpresso-software-development-kit-sdk:MCUXpresso-SDK? tab=Design_Tools_Tab NXP-SDK 2.5.0 ring-buff https://code.google.com/archive/p/ring-buff f5a28c74f- ba7a99736fe49- d3a5243e- quiet-libcorrect https://github.com/quiet/libcorrect ca29517ae9 4951bbbf67a9857d- baab0bc6- quiet-dsp https://github.com/quiet/quiet-dsp fa69801717308109 b64a058e- d40a49a8ff777bf- quiet https://github.com/quiet/quiet b526f2989480eb1ec R5900098 /10 CX-30...

  • Page 70: Disposal Information

    Electronic Products” (Also called RoHS of Chinese Mainland), the table below lists the names and contents of toxic and/or hazardous substances that Barco’s product may contain. The RoHS of Chinese Mainland is included in the MCV standard of the Ministry of Information Industry of China, in the section “Limit Requirements of toxic substances in Electronic Information Products”.
  • Page 71 Mainland, marked with the Environmental Friendly Use Period (EFUP) logo. The number inside the EFUP logo that Barco uses (please refer to the photo) is based on the “General guidelines of environment-friendly use period of electronic information products” of Chinese Mainland.

  • Page 72: Production Address

    The month and year of production is indicated on the product ID label on the product itself. 5.6 Importers contact information Contact To find your local importer, contact Barco directly or one of Barco's regional offices via the contact information given on Barco's web site, www.barco.com. R5900098 /10...
  • Page 74 R5900098 /10 | 2022-06-01 www.barco.com...

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