Barco CX-20 Installation Manual
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Barco CX-20 Installation Manual

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  • Page 1 CX-20 Installation manual ENABLING BRIGHT OUTCOMES...
  • Page 2 Barco NV Beneluxpark 21, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com Registered office: Barco NV President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com...
  • Page 3 Barco. If the purchaser or a third party carries out modifications or repairs on goods delivered by Barco, or if the goods are handled incorrectly, in particular if the systems are operated incorrectly or if, after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid.
  • Page 4 ClickShare applications (each a “Barco ClickShare Product”). • Term The Software can be used under the terms of this EULA from the date of first use of the Barco ClickShare Product, for as long as you operate such Barco ClickShare Product. •...
  • Page 5 ( http://www.barco.com/en/about-barco/legal/privacy-policy/clickshare-app). Via the Software, Barco may gather technical information about (i) the functioning and the functionality of the products which are connected through the Software, and/or (ii) as provided by you or generated by your use of the Software (“Functional Information”).
  • Page 6 PACKAGE VERSION SOURCE SITE bluez5_utils- https://cdn.kernel.org/pub/linux/bluetooth headers 5.50 https://github.com/libffi/libffi/archive/v3.3-rc0 libffi v3.3-rc0 http://www.zlib.net libzlib 1.2.11 http://0pointer.de/lennart/projects/libdaemon libdaemon 0.14 libglib2 http://ftp.gnome.org/pub/gnome/sources/glib/2.56 2.56.4 https://sourceware.org/elfutils/ftp/0.176 elfutils 0.176 bzip2 https://sourceware.org/pub/bzip2 1.0.8 https://cdn.kernel.org/pub/linux/utils/util-linux/v2.33 util-linux 2.33 linux-pam https://github.com/linux-pam/linux-pam/releases/download/v1.3.1 1.3.1 https://github.com/westes/flex/files/981163 flex 2.6.4 http://ftpmirror.gnu.org/readline readline http://alpha.gnu.org/gnu/bc 1.06.95 bellagio http://downloads.sourceforge.net/project/omxil/omxil/Bellagio%200.9.3 0.9.3 https://get.videolan.org/bitstream/1.4...
  • Page 7 PACKAGE VERSION SOURCE SITE https://github.com/libusb/libusb/releases/download/v1.0.22 libusb 1.0.22 http://c-ares.haxx.se/download c-ares 1.15.0 http://snapshot.debian.org/archive/debian/20190513T145054Z/pool/ ca-certificates 20190110 main/c/ca-certificates http://cairographics.org/snapshots cairo 1.15.12 fontconfig http://fontconfig.org/release 2.13.1 freetype http://download.savannah.gnu.org/releases/freetype 2.9.1 libpng http://downloads.sourceforge.net/project/libpng/libpng16/1.6.37 1.6.37 https://dri.freedesktop.org/libdrm libdrm 2.4.97 libpthread- http://xcb.freedesktop.org/dist stubs pixman http://xorg.freedesktop.org/releases/individual/lib 0.34.0 http://collectd.org/files collectd 5.7.2 libgcrypt https://gnupg.org/ftp/gcrypt/libgcrypt 1.8.4 libgpg-error https://www.gnupg.org/ftp/gcrypt/libgpg-error...
  • Page 8 PACKAGE VERSION SOURCE SITE http://xmlsoft.org/sources libxml2 2.9.9 http://downloads.xiph.org/releases/vorbis libvorbis 1.3.6 libogg http://downloads.xiph.org/releases/ogg 1.3.3 libvpx https://github.com/webmproject/libvpx/archive/v1.7.0 v1.7.0 https://downloads.xiph.org/releases/opus opus 1.3.1 https://downloads.xiph.org/releases/speex speex 1.2.0 20e- d3452074664a- d07e380- e51321b148a- speexdsp https://git.xiph.org/speexdsp.git cebdf20 ftp://ftp.astron.com/pub/file file 5.36 http://ftpmirror.gnu.org/gdb 8.1.1 gnupg2 https://gnupg.org/ftp/gcrypt/gnupg 2.2.17 ftp://ftp.gnupg.org/gcrypt/libassuan libassuan 2.5.2 ftp://ftp.gnupg.org/gcrypt/libksba libksba 1.3.5...
  • Page 9 PACKAGE VERSION SOURCE SITE htop http://hisham.hm/htop/releases/2.2.0 2.2.0 https://github.com/vcrhonek/hwdata/archive/v0.308 hwdata v0.308 input-event- https://github.com/gandro/input-event-daemon/archive/v0.1.3 daemon v0.1.3 iperf3 https://downloads.es.net/pub/iperf https://cdn.kernel.org/pub/software/network/iw 4.14 jansson http://www.digip.org/jansson/releases 2.12 jose https://github.com/latchset/jose/releases/download/v10 jsoncpp https://github.com/open-source-parsers/jsoncpp/archive/1.8.4 1.8.4 http://www.libarchive.org/downloads libarchive 3.3.3 libconfig https://github.com/hyperrealm/libconfig/archive/v1.7.2 v1.7.2 https://curl.haxx.se/download libcurl 7.65.3 http://libestr.adiscon.com/files/download libestr 0.1.10 libfastjson https://github.com/rsyslog/libfastjson/archive/v0.99.8 v0.99.8 libhttpparser https://github.com/nodejs/http-parser/archive/v2.9.0...
  • Page 10 PACKAGE VERSION SOURCE SITE opus-tools https://downloads.xiph.org/releases/opus opusfile https://downloads.xiph.org/releases/opus 0.11 http://www.php.net/distributions 7.3.9 v190600_ portaudio http://www.portaudio.com/archives 20161030 https://01.org/sites/default/files/downloads/powertop powertop protobuf https://github.com/google/protobuf/archive/v2.6.1 v2.6.1 https://files.pythonhosted.org/packages/a8/c6/ python- a8d1555e795dbd0375c3c93b576ca13bbf139db51ea604a- pyyaml 4.2b4 fa19a2c35fc03 https://files.pythonhosted.org/packages/cc/74/ 11b04703ec416717b247d789103277269d567db575d2fd88f25d9767f- python-serial qt5declarative https://download.qt.io/archive/qt/5.12/5.12.4/submodules 5.12.4 qt5xmlpat- https://download.qt.io/archive/qt/5.12/5.12.4/submodules terns 5.12.4 qt5graphica- https://download.qt.io/archive/qt/5.12/5.12.4/submodules leffects 5.12.4 qt5imagefor- https://download.qt.io/archive/qt/5.12/5.12.4/submodules mats...
  • Page 11 PACKAGE VERSION SOURCE SITE http://downloads.sourceforge.net/project/trousers/trousers/0.3.14 trousers 0.3.14 http://www.iana.org/time-zones/repository/releases tzdata 2018e http://wayland.freedesktop.org/releases weston 5.0.0 wireless- regdb https://cdn.kernel.org/pub/software/network/wireless-regdb 2019.06.03 https://hewlettpackard.github.io/wireless-tools wireless_tools 30.pre9 xkeyboard- config http://www.x.org/releases/individual/data/xkeyboard-config 2.23.1 ftp://ftp.info-zip.org/pub/infozip/src splashutils http://dev.gentoo.org/~spock/projects/gensplash/archive 1.5.4.4 libresample ftp://ftp.ubuntu.com/ubuntu/pool/universe/libr/libresample 0.1.3 5_4-2016q3- https://launchpad.net/gcc-arm-embedded/5.0/5-2016-q3-update/ ta-arm-eabi 20160926 +download alsa-plugins ftp://ftp.alsa-project.org/pub/plugins 1.1.1 arphic-uming- http://archive.ubuntu.com/ubuntu/pool/main/t/ttf-arphic-uming fonts 20080216...
  • Page 12 PACKAGE VERSION SOURCE SITE cae43925bb5c- b13d98251- c802b4717 a5ffe45908- cae43925bb5c- b13d98251- hostapd http://w1.fi/hostap.git c802b4717 a5ffe45908- cae43925bb5c- b13d98251- hostapd_cli http://w1.fi/hostap.git c802b4717 https://tukaani.org/xz 5.1.1 https://github.com/secure-remote-password/stanford-srp/tree/master/ libsrp libsrp 2.1.2 https://github.com/mstorsjo/fdk-aac libfdk-aac 0.1.4 https://github.com/macosforge/alac libalac mDNSRes- ponder https://opensource.apple.com/source/mDNSResponder 878.30.4 nlohmann:: json https://github.com/nlohmann/json 3.7.3 azure-iot-c- https://github.com/Azure/azure-iot-sdk-c 2019-10-07 angular https://github.com/angular/angular.git...
  • Page 13 PACKAGE VERSION SOURCE SITE js-yaml https://github.com/nodeca/js-yaml 3.12.0 http://momentjs.com/ moment 2.24.0 morgan https://github.com/expressjs/morgan 1.9.1 https://github.com/expressjs/multer multer 1.4.1 ngx-cookie- https://github.com/7leads/ngx-cookie-service service 2.2.0 https://docs.npmjs.com 6.10.2 passport http://github.com/jaredhanson/passport 0.4.0 passport-http http://github.com/jaredhanson/passport-http 0.3.0 popper.js https://popper.js.org 1.15.0 reflect- http://rbuckton.github.io/reflect-metadata metadata 0.1.13 rxjs https://github.com/ReactiveX/RxJS 6.3.3 swagger- parser https://github.com/APIDevTools/swagger-parser 6.0.5 swagger-ui-...
  • Page 14 PACKAGE VERSION SOURCE SITE cc1a50a8a98- b257d1374ea6f- e4a4 d6676eb02- c8a1b4966df7- rockchip- d8c4bb203e- https://github.com/rockchip-linux/bin linux-bin a25fc98b2 1e3bdb582- c52707d71e5c- be29- rockchip-tee- ca1064d7c04- https://github.com/rockchip-linux/rk_tee_user user b696 04e55089bb4b- de7c50d9b54- rockchip- b5a1c- binary https://github.com/rockchip-linux/rkbin fa70771cd6 59c3bdd06- a22844957fe20- rockchip- f47c998bb8255- gstreamer1 https://github.com/rockchip-linux/gstreamer-rockchip bedd2 862b0d89363- e18e45e5db5c- c6c316a173- https://github.com/rockchip-linux/mpp rockchip-mpp c5ac2e7 f226-...
  • Page 15 The radiated output power of the Barco Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Barco Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
  • Page 16 Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l'appareil de sans fil Barco est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l'appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal.
  • Page 17 Utilisation à l'intérieur seulement La bande 5 150-5 250 MHz est réservés uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Informations de certification (DAS) Cet appareil est également conçu pour satisfaire aux exigences concernant l’exposition aux ondes radioélectriques établies par Industrie Canada.
  • Page 19 Introduction to the Installation Guide Documentation ..........................20 Symbols and fonts ........................20 R5900102 /02 CX-20...
  • Page 20 1.1 Documentation About the documentation This installation guide explains how to install your CX-20 in a meeting room, It explains also how to make everything operational. It provides detailed information on how to configure your CX-20 . Available System documentation Next to the installation manual, a user guide, a safety guide, an API guide and a service manual are available on Barco’s website, www.barco.com/clickshare.
  • Page 21 CX-20 Specifications R5900102 /02 CX-20...
  • Page 22 AV peripherals in the room for a better, more immersive meeting experience. Everything becomes part of your laptop. This CX-20 not only helps the presenter get the presentation on-screen in a second, but it also allows the other people in the conference to participate more actively. The result is enhanced meeting efficiency and better decision-making.
  • Page 23 CX-20 Specifications 2.2 CX-20 Specifications Base unit Dimensions (HxWxD) 34 mm x 135 mm x 135 mm Power supply Standard 110/220 V AC plug Power consumption Operational: 5-10W, 24W Max Weight 900 gr Operating system Windows 8/8.1/10. macOS 10.13 and higher.
  • Page 24 CX-20 Specifications Local view & moderation Local view of the room display only Network connection LAN & WiFi * Management and reporting Warranty 1 year standard. 5 years coverage via SmartCare * depends on configuration, available in future firmware updates...
  • Page 25 CX-20 Specifications Status LED ring Standby Button USB ports Both USB ports, one USB Type-C and one USB Type-A, are used to connect a USB camera or USB echo- cancelling speakerphone to the Base Unit. Additionally these ports are also used to pair the Buttons or update the software when both are not done via XMS.
  • Page 26 The antenna is built-in in the CX-20 . Bottom layout of the Base Unit The serial number label containing the Barco part number, the revision number, production date (week-year) and the serial number. The product label with the applicable certification logos.
  • Page 27 Getting started Environmental Condition Check.....................28 Basic Workflow..........................28 R5900102 /02 CX-20...
  • Page 28 ). Register you device, online or offline. For more information on using CX-20 , refer to the CX-20 User Guide. This manual can be found on Barco's website www.barco.com/clickshare.

  • Page 29: Table Of Contents

    CX-20 Installation Installation methods for the Base Unit ....................30 Guidelines for ClickShare Conference system installation ..............30 Table mounting..........................30 Wall or ceiling mounting ........................31 Standalone setup .........................32 Network connected setup ......................33 Dedicated network setup.......................34 Fully equipped, Audio only or Camera only conference room ............35 Video signal connections to the Base Unit ..................36...

  • Page 30: Installation

    CX-20 Installation 4.1 Installation methods for the Base Unit For optimal performance, install the Base Unit close to the display and avoid obstacles between the Base Unit and the Buttons. Make sure not to install the Base Unit in a metal enclosure.

  • Page 31: Wall Or Ceiling Mounting

    About wall or ceiling mounting A mounting base is used to mount the CX-20 t o the wall or ceiling. This base has key-shaped screw holes to allow you to fasten the base to a wall or ceiling or you can use the self-adhesive layer to mount the base. Once you determine the location for your device follow the next procedure to mount the device.

  • Page 32: Standalone Setup

    CX-20 Installation Image 4–2 Mounting with the self-adhesive layer Peel off the removable protection foil. Image 4–3 Stick the base on the chosen location. Place your device on the mounting base and turn it clockwise until it is locked (Image 4–2).

  • Page 33: Network Connected Setup

    CX-20 Installation Using a ClickShare Button allows you to stay connected to the internet. Users who wish to share with the ClickShare Desktop App, ClickShare Mobile App, AirPlay and Chromecast will have to connect to the Base Unit’s access point and will only be able to access the internet if the device supports to use data (3G/4G) at the same time.

  • Page 34: Dedicated Network Setup

    CX-20 Installation 4.7 Dedicated network setup Overview This installation offers an isolated network setup where all connections from and to the Base Units can be controlled. This dedicated AV (or ClickShare) network or VLAN can be used for more fine-grained access...

  • Page 35: Fully Equipped, Audio Only Or Camera Only Conference Room

    CX-20 Installation In the device list select the Unit(s) for deploying network integration mode. Open the Configure dropdown list and choose Network integration. Select one of the authentication modes for network integration mode and fill out the details. Re-pair the ClickShare Buttons with the updated Base Unit(s) to apply the new configuration For more detailed information on how to use XMS, consult the XMS user guide.

  • Page 36: Video Signal Connections To The Base Unit

    CX-20 Installation Image 4–8 Limitations when not using the ClickShare Button to connect: When connected using the ClickShare Desktop App, without the ClickShare Button plugged-in, your experience is limited to the collaboration capabilities available on ClickShare. You will not be able to use the room camera, room speakers, microphone or speakerphone for wireless conferencing until a ClickShare Button is plugged-in.

  • Page 37: Camera Connection

    About USB cameras Any USB camera with a resolution up to 720p can be connected to the Base Unit. A list of supported cameras can be found on Barco’s website. To connect Connect the camera via USB to the Base Unit.

  • Page 38: Echo Canceling Speakerphone Audio Connection

    It is a bidirectional audio transmission between the Button and the speakerphone. USB speakerphone support A list of supported speakerphones can be found on Barco’s website. How to connect an echo-canceling speakerphone Connect your speakerphone device via USB to the Base Unit.

  • Page 39: Power Connection

    CX-20 Installation Connect the other side to a LAN. 4.14 Power connection About power An external power adapter is delivered with the product. The output rate is 12 VDC 2A. CAUTION: Once the Base Unit is powered, it starts up. Then the power button can be used to switch on or off.

  • Page 40: First Setup Of The Base Unit

    CX-20 Installation 4.16 First setup of the Base Unit After the physical installation is done, start with the first setup procedure to activate and configure your device. Preferred workflow Plug in the power supply and HDMI cable. The Base Unit starts up.

  • Page 41: Registration To Xms Cloud

    When software update is finished and reboot is done, the customer will be asked to surf to https://xms.cloud.barco.com/add. Image 4–13 The XMS login page is displayed. Login with your Barco account. When you do not have a Barco account yet, click on register here and follow the instructions. Image 4–14 Sign in page Click Sign in.
  • Page 42 CX-20 Installation Image 4–15 Welcome page to XMS-cloud Accept the End User License agreement and click Continue. Fill out your company information and click Continue. Image 4–16 Company information Enter the device token to setup your device and to receive your 5 years of service coverage. The device token is indicated on the ClickShare screen (see Image 4–13)

  • Page 43: Use Without Registration Of The Device

    CX-20 Installation Image 4–18 Assign meeting room Your device is successfully registered. Start pairing your buttons to start using your device. Image 4–19 Start pairing buttons The wallpaper page will be displayed. 4.18 Use without registration of the device Why using offline Several reasons are possible to use your product without registration: •...
  • Page 44 CX-20 Installation The default SSID is ClickShare-<serial number>. Password : clickshare Once your WiFi connection is made, continue with the network setting of your device. Browse to http://192.168.2.1 The ClickShare Configurator starts up. Image 4–20 Configurator startup To change the language, click on the drop down box of the current indicated language and select the desired language.
  • Page 45 CX-20 Installation Image 4–22 Registration message Click Register Later. Start pairing your buttons. Image 4–23 Start pairing Start configuring the network settings. For more info, see “Basic configuration of the ClickShare device”, page 46 Your still have to register your device to get your 5 years warranty.

  • Page 46: Basic Configuration Of The Clickshare Device

    CX-20 Installation Image 4–24 XMS cloud message 4.19 Basic configuration of the ClickShare device Make sure you are connected via WiFi to the Base Unit. How to setup Open an internet browser and browse to http://192.168.2.1 The ClickShare Configurator starts up.
  • Page 47 CX-20 Installation Image 4–26 Configurator, language selection Click Continue to start. A registration message is displayed. Click Next to continue. The Configurator Login page is displayed. Image 4–27 Configurator, login page Log in with the following default credentials. These credentials can be changed later on.
  • Page 48 CX-20 Installation Click Start configuration. Follow the instructions as given on the different pages. Click Next to continue to the next page and Back to return to the previous page. Fill out: Personali- • Language for on-screen text sation •...
  • Page 49 Preparing the Buttons Pairing ............................50 ClickShare Extension Pack ......................51 ClickShare Extension Pack installer ....................51 ClickShare Windows Certified driver ....................52 ClickShare Desktop app........................52 R5900102 /02 CX-20...

  • Page 50: Pairing

    When the LEDs on the Button become green and on static white on the Base Unit, the Button is paired to the Base Unit. You can unplug the Button from the Base Unit. Unplug the Button from the Base Unit. The Button is now ready for use. Image 5–2 R5900102 /02 CX-20...

  • Page 51: Clickshare Extension Pack

    In this setup, a user or an IT admin can install the ClickShare Extension pack using the Windows command prompt. Following is an example of a silent installation (version numbers are only given as example, always check Barco’s web for the latest version): Launcher only install:...

  • Page 52: Clickshare Windows Certified Driver

    When using Outlook as your main agenda, you get also an immediate overview of your next meetings. No need to search for the appointment or invite in Outlook. Just click Join to join your conference call. R5900102 /02 CX-20...
  • Page 53 Preparing the Buttons Installation When the ClickShare desktop app is not pre-deployed in your IT environment, you can download and install the software without administrator rights from www.clickshare.app R5900102 /02 CX-20...
  • Page 54 Preparing the Buttons R5900102 /02 CX-20...
  • Page 55 CX-20 Configurator Accessing the Configurator ......................57 ClickShare Configuration Wizard ....................60 On-Screen ID information......................62 Personalisation, Wallpaper ......................64 Personalisation, Personalized wallpaper ..................65 Manage configuration files......................67 Display & Audio setup ........................68 Peripherals ..........................69 Wi-Fi settings ..........................69 6.10 LAN settings..........................73 6.11 LAN Settings, Wired Authentication....................75 6.12 LAN Settings, EAP-TLS security mode...................76...
  • Page 56 CX-20 Configurator The next topics are describing the local configurator. Within some menus the Configurator is indicated as WebUI. E.g. WebUI password, that is the password to enter the Configurator. R5900102 /02 CX-20...

  • Page 57: Accessing The Configurator

    CX-20 Configurator 6.1 Accessing the Configurator Getting access to the Configurator There are three ways to access the Configurator: • Via the LAN • Direct Ethernet connection between PC and Base Unit. • Via the Base Unit's wireless network When accessing the configurator for the first time, the ClickShare Configuration Wizard starts automatically.
  • Page 58 CX-20 Configurator Image 6–2 Configurator lanuguages The following languages are possible: • Arabic • Simplified Chinese • Traditional Chinese • Danish • Dutch • English • Finnish • French • German • Italian • Japanese • Korean • Norwegian •...
  • Page 59 CX-20 Configurator Image 6–3 Start screen The language of the configurator can be changed on any page in the interface. The screen is split up in 2 panes. Left pane with the selection buttons and a right pane to configure the selected function.

  • Page 60: Clickshare Configuration Wizard

    CX-20 Configurator The default SSID and password to connect to the Base Unit are respectively 'ClickShare-<serial base number>' and 'clickshare'. On your laptop, open a browser. Note: Supported browsers are Internet Explorer, Firefox and Safari. Browse to http://192.168.2.1. A login screen appears.
  • Page 61 CX-20 Configurator Image 6–5 Configuration wizard, Personalisation Fill out the necessary field and click Next to continue. To return to the previous step, click on Back. For more information about a specific topic, see one of the following topics. The ClickShare Configuration Wizard can be started at any time to change the configuration just by clicking on ClickShare Configuration Wizard at the left bottom of each screen.

  • Page 62: On-Screen Id Information

    CX-20 Configurator Image 6–6 Configuration Wizard start 6.3 On-Screen ID information About device identification The following items can be set: • On-Screen language. Independent from the Configurator language. • Meeting room name • Location of the meeting room • Welcome message to be displayed in the meeting room •...
  • Page 63 CX-20 Configurator Image 6–7 On-Screen ID On Screen language selection Log in to the Configurator. Click Personalisation → On-screen ID. Select the language of the on-screen text. Click on the drop down box next to Language for on-screen text and select the desired language.

  • Page 64: Personalisation, Wallpaper

    Click in the input field next to Welcome message and enter the desired message. 6.4 Personalisation, Wallpaper About wallpaper When CX-20 starts up, a background (wallpaper) is displayed. The display of this background wallpaper can be disabled. By default two general ClickShare wallpapers are available. The possibility exists to upload personal backgrounds (wallpapers).

  • Page 65: Personalisation, Personalized Wallpaper

    CX-20 Configurator Image 6–9 Download wallpaper The wallpaper is downloaded to your PC. Enable - disable Wallpaper Within the Wallpaper pane, check the check box next to Show the wallpaper when no one is sharing their screen. Checked: wallpaper will be displayed when no one is sharing content.
  • Page 66 CX-20 Configurator Browse for the desired image, click Open to load the image. The content of the file is checked and when valid (format and size), the file is uploaded. The new wallpaper gets a red border. Click on Save changes to apply the personalized wallpaper The message Successfully applied changes is displayed on top of the page.

  • Page 67: Manage Configuration Files

    CX-20 Configurator 6.6 Manage configuration files About Manage configuration files A full backup can be downloaded but cannot be used to duplicate configuration settings to other Base Units. Therefore, it is possible to download a Portable version. This portable version can be uploaded via the upload configuration button on other Base Units (same type).

  • Page 68: Display & Audio Setup

    6.7 Display & Audio setup Resolution The output resolution to the display is set on Auto. That means that the CX-20 output resolution is automatically adapted to the resolution of the display. For HDMI displays, a hot plug detection is available.

  • Page 69: Peripherals

    CX-20 Configurator 6.8 Peripherals Overview ClickShare Conference allows you to connect the room speakerphone, microphone and camera wireless to your laptop and use the better equipment of the room in your video conferencing call. The Peripheral page gives an overview of the connected devices and their status.
  • Page 70 CX-20 Configurator Image 6–16 Wi-Fi settings When operational mode is set to Off. The following info is given: “When disabling the access point, the Buttons will need to be integrated in the corporate network. This is not supported yet.”. Click on here to start the Button configuration. For more info, see “Buttons”, page 89.
  • Page 71 CX-20 Configurator Image 6–17 Wi-Fi settings, edit Changing the IP address will require a repairing of the Buttons used with this Base Unit. Change operational mode Log in to the Configurator. Click Wi-Fi & Network → Wi-Fi Settings. Click Edit settings.
  • Page 72 CX-20 Configurator Channel Channel Channel Channel Channel Channel Channel Channel Channel Image 6–18 The 5 GHz channels do not overlap with each other and are less used by non-Wi-Fi devices than the 2.4 GHz channels. Moreover, 5 GHz signals are more rapidly damped than 2.4 GHz signals. Therefore, the use of a 5 GHz channel is recommended.

  • Page 73: Lan Settings

    CX-20 Configurator Not checked: access to the configurator via Wi-Fi is blocked. IP address & subnet mask Log in to the Configurator. Click Wi-Fi & Network → Wi-Fi Settings. To change the IP address or subnet mask, click in the input field and enter the 4 octets of the new IP address or subnet mask.
  • Page 74 CX-20 Configurator Image 6–19 LAN settings Click in the input field next to Hostname and enter a host name for the Base Unit. The default host name is ClickShare-<serial number Base Unit>. To select the method, click on the drop down box next to Method and select the Automatic (DHCP) or Manual.

  • Page 75: Lan Settings, Wired Authentication

    CX-20 Configurator Click in the DNS Servers input field and fill out the preferred DNS servers (maximum 5) in a comma separated list. Click Save changes to apply the settings. Do not use IP address 192.168.2.x for a Subnet mask 255.255.255.0 and IP address 192.168.x.x for a Subnet mask 255.255.0.0...

  • Page 76: Lan Settings, Eap-Tls Security Mode

    CX-20 Configurator Image 6–21 Wired authentication The setup wizard starts. Select the authentication method. Click on the drop down and select the desired method. The following methods are available: • No authentication: no authentication mechanism will be applied to the wired interface.
  • Page 77 CX-20 Configurator Image 6–22 EAP-TLS Fill out the Domain and Identity. Select the certification method. Click on the drop down box and select the desired method. • Manually provide Client & CA certificates • Auto enrollment via SCEP Manually providing certificates Upload client certificate.

  • Page 78: Lan Settings, Eap-Ttls Security Mode

    CX-20 Configurator Image 6–23 EAP-TLS — SCEP SCEP ServerIP/ This is the IP or hostname of the Windows Server in your network running the NDES hostname service. By default HTTP is used. E.g.: http://myserver or http://10.192.5.1 SCEP User name This is a user in your Active Directory which has the required permission to access the NDES service and request the challenge password.

  • Page 79: Lan Settings, Peap Security Mode

    CX-20 Configurator Image 6–24 EAP-TTLS Fill out the Domain and Identity. Domain The company domain for which you are enrolling, should match with the one defined in your Active Directory. Identity Identity of the user account in the Active Directory which will be used by the ClickShare Buttons to connect to the corporate network.

  • Page 80: Services, Mobile Devices

    CX-20 Configurator Image 6–25 PEAP Fill out the Domain and Identity. Domain The company domain for which you are enrolling, should match with the one defined in your Active Directory. Identity Identity of the user account in the Active Directory which will be used by the ClickShare Buttons to connect to the corporate network.
  • Page 81 Base Unit. Then AirPlay must be activated on your device. For more information about activating AirPlay, consult the user guide of your device. The supported versions of AirPlay can be found on Barco’s website, www.barco.com\clickshare. The support of non-released version of these protocols cannot be guaranteed by Barco.

  • Page 82: Service, Clickshare Api, Remote Control Via Api

    CX-20 Configurator 6.16 Service, ClickShare API, remote control via About API settings The API can be enabled or disabled, that means that the access to the unit from an external device can be allowed or can be blocked. This functions in enabled by default.

  • Page 83: Security, Security Level

    When using the default Engine ID, make sure the check box before Use default Engine ID is checked. The default engine ID is a combination of the Barco Enterprise Number with the MAC-address (eth0). Fill out the SNMP Manager address.
  • Page 84 CX-20 Configurator • no wireless ClickShare Configurator (WebUI) access, • SSID of Wi-Fi network is hidden. Level 2 : this level offers a higher degree of security, fit for organizations that are more sensitive to security matters. Level 2 contains the level 1 security and a mandatory PIN code for mobile devices. Alphanumeric PIN codes for mobile apps and Buttons and the Buttons require a certificate for pairing.

  • Page 85: Security, Passwords

    CX-20 Configurator 6.19 Security, passwords About passwords To access the ClickShare Configurator a user name and password is needed. That password can be changed at any time to protect the ClickShare Configuration settings. Changing the ClickShare Configurator password Log in to the Configurator.

  • Page 86: Date & Time Setup, Manually

    CX-20 Configurator Base Unit restart Log in to the Configurator. Click Support → Base Unit Status. Image 6–31 To restart the Base Unit, click on Restart Base Unit. A ClickShare system reboot message with progress bar is displayed while rebooting takes place.
  • Page 87 CX-20 Configurator Image 6–32 Manual time & date update The current time is indicated next to Current time. Select your time zone. Click on the drop down box next to Time zone and select the corresponding time zone. Check the radio button in front of Set time and date manually.

  • Page 88: Date & Time Setup, Time Server

    CX-20 Configurator Click Save changes to apply. 6.22 Date & Time setup, time server About using NTP server The clock is continuously synchronized with an external time server and the deviation is in the order of milliseconds. Extra time servers can be added.

  • Page 89: Buttons

    CX-20 Configurator Power consumption in Eco standby: 2.6W The Base Unit will wake up with one of the following actions: • Button or app connecting with the Base Unit • Press the standby button on the Base Unit • Pairing a Button on the Base Unit's USB port •...

  • Page 90: Xms Cloud Integration

    CX-20 Configurator Click System → Buttons. Image 6–37 Buttons overview The current state is indicated and the list of Buttons is given. Click Edit settings. Select to which access point the Buttons are connected. Click on the drop down list next to Buttons connect to and select the desired point.

  • Page 91: Firmware Update

    For those rare occasions when you encounter issues with our wireless conferencing solution, we have launched SmartCare, a service package that provides your company with budget predictability, swift hardware replacement and expert support from both Barco and our partners for up to 5 years. 6.26 Firmware Update About Firmware update The firmware of the Base Unit can be updated via the web interface.
  • Page 92 Browse to the file with the new firmware and click Open to start the upload. Note: This should be an .enc file. You might have to unzip the file downloaded from Barco's website. Note: Updating the software to the Base Unit takes several minutes. Progress can be followed on the meeting room display.

  • Page 93: Support & Updates, Troubleshoot, Log Settings

    CX-20 Configurator way, consult Barco’s web pages on XMS ( https://www.barco.com/en/page/xms-cloud-management-platform). • Download the firmware on a USB stick and plug in this USB in your device. For more information, see “Updating the CX-20 firmware”, page 96 6.27 Support & Updates, Troubleshoot, log settings About logging Both Button and Base Unit log data is saved in log files on the Base Unit.

  • Page 94: Reset To Factory Defaults

    CX-20 Configurator How to erase Log in to the Configurator. Click Support & Updates → Troubleshoot. To erase all settings and revert to default, click Erase all settings. 6.29 Reset to factory defaults About the reset When applying a reset to factory defaults, the device settings are reverted to the factory defaults. Additionally, the Base Unit will be removed from the organization account in XMS cloud and the first time setup procedure will be initiated, as if the device came out of the box.
  • Page 95 Firmware updates R5900102 /02 CX-20...
  • Page 96 USB stick To update the Base Unit software by copying the software on a USB stick Download the latest version of the firmware from Barco's website, www.barco.com/clickshare. Click on Support and select the update firmware button of your device type.
  • Page 97 Troubleshooting R5900102 /02 CX-20...
  • Page 98 • Some types of USB devices policy on the laptop. might be blocked as a company policy. • USB port settings on the laptop might limit the usage of high power USB devices when on battery power. R5900102 /02 CX-20...
  • Page 99 Base Unit via the web interface. output resolution. The Base Unit is in standby mode Briefly push the standby button on the Base Unit or insert a Button and run the ClickShare software. R5900102 /02 CX-20...
  • Page 100 Locate the problem you are experiencing in the table below and apply the solution. Barco knowledge base and YouTube videos Go to the product page on Barco’s website and select in the right column Support. You will get access to Barco’s Knowledge base and Latest tutorial videos. For more YouTube videos, consult https://www.youtube.com/user/barcoTV...
  • Page 102 R5900102 /02 | 2020-09-16 Barco NV | Beneluxpark 21, 8500 Kortrijk, Belgium Registered office: Barco NV | President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com...

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