Troubleshooting - Extron electronics DXP HD 4K PLUS Series User Manual

To perform a hardware reset of the switcher (mode 1):
1.
2.

Troubleshooting

The following are recommendations (listed in the order they should be attempted) for actions
to take if you have problems operating the switcher:
1.
2.
3.
4.
5.
6.
Use a stylus or small Philips screwdriver to press and hold the Reset button until:
• DXP 44, 84, and 88 (see figure 33): The front panel Video and Audio buttons blink
twice (for a system reset) or three times (for an absolute reset).
Press and hold
Reset
the button.
6 seconds
IP
Settings
Reset
Front panel
(Mode 4)
Press and hold
Reset
the button.
Absolute
Reset
Front panel
Figure 33. Soft Resets (Modes 4 and 5) on DXP 44, 84, and 88
DXP 42: The Reset/Power LED on the front panel (see figure 9,
•
(for a system reset) or three times (for an
Release the Reset button and then immediately press and release it again. Nothing
happens if the second momentary press does not occur within 1 second.
Ensure that all devices are plugged in and powered on. The switcher is receiving power
if the Reset/Power LED is lit.
Check to see if one or more outputs are muted.
Ensure that an active input is selected for output on the switcher.
Ensure that the proper signal format is supplied.
Check the cabling and make corrections as necessary.
Call the Extron S3 Sales & Technical Support Hotline
Release, then
Reset LED blinks twice.
immediately
I/O
button LEDs blink twice.
VIDEO
I/O
AUDIO
Reset LED blinks
Release, then
three times.
immediately
9 seconds
I/O
button LEDs blink three times.
VIDEO
I/O
AUDIO
Absolute system
DXP HD 4K PLUS Series • Operation
) blinks twice
J
reset).
if necessary.
35