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Mode
Activation
5 Press and hold down the Reset
button until all front panel LEDs
and the Reset LED blink two times
at 3 seconds, two more times
at 6 seconds, then two more
times at 9 seconds to confirm the
reset. Then, press Reset again
momentarily (less than 1 second).
Troubleshooting
If the SW USB Pro detects a non-standard keyboard or mouse, an error condition may
occur in which the Exec Mode LED blinks and the SW USB Pro reboots in a repeating
cycle. If this happens, and rebooting does not resolve the issue, disable host emulation and
then wait for the switcher to reboot. You will not be able to use host emulation with that
keyboard or mouse.
Updating Firmware
Extron periodically updates product firmware in conjunction with the release of new software
revisions. Before updating any Extron product to the latest revision level, be sure to read
the supplied release notes or contact Extron Technical Support to determine if your product
requires a firmware update.
You can find out what version of firmware is currently loaded on the switcher by entering the
SIS Q command via the RS-232 interface, Ethernet over USB, or Ethernet via the LAN port
(see
SW USB Pro Help File) or Toolbelt (see the Toolbelt Help File).
New firmware versions for the SW USB Pro can be downloaded from the Extron website
(see
on your computer, you can upload it to the switcher using PCS (see the SW USB Pro Help
File), Toolbelt (see the Toolbelt Help File), or the internal web page (see
page 32).
Reset Modes Summary
The device reverts to the factory
defaults except for firmware.
•
Mode 4 processes are
performed.
•
All user modifiable configurations
reset to default values including
IP settings and real-time
adjustments.
•
All user loaded files are deleted.
Query firmware version
on page 25). You can also check it using PCS (see the
Downloading Updated Firmware
Result
Use mode 5 to restart
with the default
configuration.
The SIS command
equivalent is
E ZQQQ } .
This reset also removes
the initial serial number
password and sets it to
extron (see
system reset
page 25).
on page 39). After you install the new firmware
SW USB Pro Series • Operation
Purpose/Notes
Absolute
on
Firmware Panel
on
17
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