Ricoh IWB-D1 Field Service Manual page 137

Defects in the capture board
Problem
There is no display of "RICOH
Capture Driver" directly under
"Sound, video, and game
controller" in the Device
Manager of the service mode.
Indication of error occurrence
appears in the whiteboard
application after the main part is
started up.
Cause
The capture board is not
recognized.
Troubleshooting
Solution
• Check the wiring of the
capture board
• Replace the capture board
135