Product Compatibility - Avaya E169 Manual

When you have Avaya EC500 administered on a smartphone that you register with the media
station, Avaya recommends that you disable Avaya EC500. If you do not disable Avaya EC500, the
following might occur:
• You receive a SIP call on the media station at the same time you receive a cellular network call
on your smartphone.
• If you try to answer the SIP call by pressing the Call/Volume button or picking up the handset,
you connect to the cellular network call.
• This interaction occurs because the default smartphone app of iOS and Android devices put
focus on the cellular call. This means that you cannot answer the SIP call when you also
enable Avaya EC500 on the smartphone.
Sharing the same extension on softphone apps and the media station (Avaya Aura
only)
If you log on to the same extension on both your softphone app and the media station app, you will
see the following behavior:
• When your smart device disconnects from the media station, the two endpoints operate
independently and have a Multiple Device Access (MDA) relationship between them.
• When you connect your smart device to the media station with USB or Bluetooth, the media
station automatically logs out, or unregisters, the registered extension. The message Prevent
Dual App on both the handset and media station app.
• When you disconnect the smart device from the media station, the media station automatically
logs on, or registers, with the previously provisioned extension.

Product compatibility

The media station operates on the most popular Avaya telephony servers, supports a wide array of
smart devices, and supports a select set of USB headsets. Check the media station support site
regularly for updates to the product compatibility with new smart devices and headsets.
Telephony servers
The media station operates with the following telephony servers:
®
• Avaya Aura Release 6.2 FP3 and later
• Avaya IP Office Release 9.0.3 and later
Operating systems and smart devices
The media station supports the following operating systems and smart devices:
Operating system
iOS Version 6.0 and later
June 2014
Smart device
• iPhone 5s
• iPhone 5c
• iPhone 5
• iPhone 4s
Installing and Maintaining the Avaya E169 IP Media Station
Comments? infodev@avaya.com
Product compatibility
®
11