IBM TS2290 Manual

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IBM TS22xx - TS2290, TS2280, and TS2270

IBM

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Summary of Contents for IBM TS2290

Page 1 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 3 Tables of Contents IBM TS22xx Tape Drives Introduction Drive features Front panels of the drives Rear panel of the drive Drive performance Media compatibility Media optimization Speed matching Channel calibration Data cartridge capacity scaling Encryption Inhibiting ﬁrmware down-leveling SAS interface...
Page 4 Procedure 4: Verifying host interface communications Resolving problems reported by the server Resolving media-related problems Pre-call checklist Replacing the tape drive LTO media Data cartridges Cartridge Compatibility LTO type M cartridge (M8) Capacity Scaling WORM (Write Once, Read Many) cartridges WORM media Data security on WORM media WORM media errors...
Page 5 Troubleshooting How the drive reports problems Running drive tests Downloading drive log Troubleshooting guide Pre-call checklist Contacting IBM technical support IBM Tape Diagnostic tool (ITDT) Drive error codes and messages SCD dot Status lights TapeAlert flags supported by the drive...
Page 6 Sense data Reference LTO media Data cartridges Cartridge compatibility LTO type M cartridge (M8) Capacity Scaling WORM (Write Once, Read Many) cartridges WORM media Data security on WORM media WORM media errors WORM requirements Cleaning cartridge Cartridge memory chip (LTO-CM) Bar code label Guidelines for bar code labels Write-Protect switch...
Page 7 Edit online The IBM® TS2290 (3580 H9S) Tape Drive is a high-performance, high-capacity data-storage device that is designed to back up and restore open systems applications. It is the ninth generation in the Ultrium series of products. It is available with a Serial Attached SCSI interface (SAS). This model incorporates the Linear Tape-Open (LTO) IBM Ultrium 9 Half Height tape drive..
Page 8 Media compatibility The TS2290 tape drive uses the IBM LTO Ultrium TB data cartridge and is compatible with the cartridges of its predecessor, the IBM Ultrium Tape Drive Generation Media optimization Media optimization is a new feature for the LTO9 tape drive with L9/LZ media.
Page 9 If you run applications that are highly dependent on tape-processing speed, take advantage of the signiﬁcant performance improvements that are provided by this tape drive. Table 1. Drive information and performance speciﬁcation Generation LTO 9 LTO 8 LTO 7 LTO 6 LTO 5 Inquiry ULT3580-HH9 ULT3580-HH8 ULT3580-HH7 ULT3580-HH6 ULT3580-HH5 ULTRIUM-HH9 ULTRIUM-HH8 ULTRIUM-HH7 ULTRIUM-HH6 ULTRIUM-HH5 IBM TS22xx - TS2290, TS2280, and TS2270 3...
Page 10 Edit online The TS2290 tape drive uses the IBM® LTO Ultrium TB data cartridge and is compatible with the cartridges of its predecessor, the IBM Ultrium Tape Drive Generation 8. The drive reads tapes that are written by other licensed Ultrium 8 and 9 drives, and writes to tapes that are read by other licensed Ultrium 8 and 9 drives.
Page 11 Application-managed encryption is supported on AIX®, Windows Server, Linux®, and Solaris. Encryption requires current device drivers, available on the website https://www-945.ibm.com/support/ﬁxcentral. For details, see the IBM Tape Device Drivers Encryption Support documentation, and the IBM LTO Ultrium Tape Drive SCSI Reference documentation. IBM TS22xx - TS2290, TS2280, and TS2270 5...
Page 12 Device drivers enable the drive to interact with various servers. IBM provides device driver support for its various LTO tape drives. To properly install an IBM® device driver (if required), refer to the IBM Tape Device Drivers Installation and User's Guide. For applications that use other device drivers, see the application's documentation to determine which drivers to use.
Page 13 IBM Spectrum Archive Edit online The IBM Spectrum® Archive linear tape ﬁle system (previously known as LTFS) is a ﬁle system that works with LTO Generation tape technology to access data stored on an IBM® tape cartridge. IBM Spectrum Archive uses the ﬁle system’s format and resources of the operating system (OS) on which it is running to graphically display the contents of a tape cartridge in the OS’s graphical user interface (GUI) format;...
Page 14 For data centers with airside economizers, the choice of ﬁlters to achieve ISO class 8 cleanliness depends on the speciﬁc conditions present at that data center. The deliquescent relative humidity of the particulate contamination should be more than 60% RH. Data centers must be free of zinc whiskers. 8 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 15 The maximum SAS cable length that can be used to connect the host adapter to the tape drive varies depending on the type of SAS connection. See Optional features for the maximum cable length that can be used. Connecting power Steps to install and connect a power cable to your unit. IBM TS22xx - TS2290, TS2280, and TS2270 9...
Page 16 Single-connector SAS HD wrap tool (optional) Rack Mount kit (optional) IBM Half Height LTO Tape drive (SAS) Installation Quick Reference, GC27-2276-03 IBM documentation for TS22xx Tape Drives along with translated warranty information, and translated Safety and Environmental notices. See Safety and Environmental notices.
Page 17 To install an adapter, refer to the instructions that accompany it, also to the section about host adapter installation in your server's documentation. For a list of supported adapters and required interposers, visit the web at http://www.ibm.com/storage/lto. Connecting the SAS interface cable Edit online Each tape drive is required to have a dedicated bus to the initiator, referred to as point-to-point connection.
Page 18 If you do not intend to use the tape drive with a commercial software application, refer to the IBM® Ultrium Device Drivers Installation and User's Guide.
Page 19 The tool scans the host bus and ﬁnds and displays for selection of all IBM LTO devices. The tool does not display and allow for selection of any non-IBM device.
Page 20 If a reset occurs while a cartridge is loaded, the drive slowly rewinds the tape and ejects the cartridge. Cleaning the drive head Use an IBM Ultrium cleaning cartridge to clean the tape drive head. Cleaning the tape drive Tape Drive Status web page The status of the tape drive is accessible from the tape drive’s Ethernet port.
Page 21 2. The SCD is off with the host interface. For more Code or Flashing information, see Updating ﬁrmware. Flashing (twice The drive detected an error and is completing a ﬁrmware recovery. It per second) resets automatically. IBM TS22xx - TS2290, TS2280, and TS2270 15...
Page 22 If the cartridge is already loaded and you cycle the power (turn it off, then on), the tape reloads. c. Do not attempt to load a cartridge when the drive is in Maintenance mode until the drive requests it. Figure 1. Inserting a cartridge into the drive 16 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 23 Use an IBM® Ultrium cleaning cartridge to clean the tape drive head. About this task Attention: When the drive head is cleaned, use the IBM LTO Ultrium cleaning cartridge (see Ordering media supplies). You might use another LTO cleaning cartridge, but it might not meet the standards of reliability that is established by IBM.
Page 24 Note: The drive automatically ejects an expired cleaning cartridge. The IBM LTO Ultrium Cleaning Cartridge is valid for 50 uses, and then must be replaced. Cleaning the tape drive Edit online Clean the exterior surface of the tape drive with a damp towel. If a liquid all-purpose cleaner is used, apply it to the towel. Do not spray the tape drive.
Page 25 Display Error Code Log: Displays the last 10 error codes, one at a time (the codes are ordered; the most recent is presented Function code 9: Display ﬁrst and the oldest 10th) is presented last). error code log IBM TS22xx - TS2290, TS2280, and TS2270 19...
Page 26 Maintenance functions cannot be completed concurrently with read or write operations. While in Maintenance mode, the drive does not receive host interface commands from the server. Exiting Maintenance mode Edit online The drive must be in Function Code to exit Maintenance mode. 20 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 27 Unload for 10 seconds. Function code 2: Update drive ﬁrmware from FMR tape Edit online IBM TS22xx - TS2290, TS2280, and TS2270 21...
Page 28 If the update fails, the tape drive posts an error code to the SCD. To determine the error, locate the code in Table 1. The drive then unloads the FMR tape and exits Maintenance mode after the cartridge is removed. Contact IBM technical support for problem determination or machine replacement. Function code 3: Create FMR tape Edit online...
Page 29 Unload for 10 seconds. Note: Not supported on the USB port. Not supported on the SAS/USB drive. IBM TS22xx - TS2290, TS2280, and TS2270 23...
Page 30 About this task Note: This function is described here for information only. It is not supported on the IBM® TS2260, TS2270, or the TS2280 tape drive. This test causes the drive to process a check of the circuitry and connector for the RS-422 interface. This connector supports the Library Drive Interface (LDI) and the Automation Drive Interface (ADI).
Page 31 Unload for 10 seconds. Function code F: Write performance test Edit online About this task Approximate Run Time = 7 minutes per loop Total Number of Loops = 10 IBM TS22xx - TS2290, TS2280, and TS2270 25...
Page 32 When you begin this test, the diagnostic test begins the loop sequence. Time the ﬁrst loop by pressing Unload once to stop the diagnostic test after the completion of the ﬁrst loop, then record the time that it takes for the test to complete. Compare the recorded time with the "Approximate Run Time". If the test runs successfully but the 26 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 33 3. Exit Maintenance mode if you do not want to change the current setting for Post Error Reporting. For instructions, see Exiting Maintenance mode. 4. To disable Post Error Reporting, press and hold Unload for 3 seconds while displays in the SCD. The SCD changes to after you release Unload. IBM TS22xx - TS2290, TS2280, and TS2270 27...
Page 34 The tape drive model and serial number are shown at the top of the page. A list of the maintenance functions is shown on the page. Figure 1. Tape drive diagnostic page 28 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 35 Figure 1. For explanations of codes on the Single-character Display (SCD), see Single-character display (SCD). Review the Pre-call checklist before IBM Technical Support is called. Figure 1. Flowchart for Analyzing Maintenance Problems IBM TS22xx - TS2290, TS2280, and TS2270 29...
Page 36 (ITDT)) is used to update the ﬁrmware level and to capture a drive memory dump that might be requested by technical support to aid in problem analysis. For instructions about updating ﬁrmware from a server that uses an IBM® tape device driver, refer to the IBM Tape Device Drivers and Diagnostic Tool User's Guide at https://www.ibm.com/support/knowledgecenter/STAKKZ/dd_iug_kc/DD_kchome.html.
Page 37 SAS interface bus from the host to the drive and back. A recommended utility to complete this test is the ITDT utility available on the web at http://www.ibm.com/support/ﬁxcentral. This utility is especially effective for updating the drive ﬁrmware and for completing the Test Device function. For more information about the ITDT utility, see Updating ﬁrmware.
Page 38 If you have questions or problems, go through this checklist before IBM® technical support is contacted. Ensure that the total SAS cable length does not exceed 4 m (13 ft). Complete these steps before you call IBM technical support. Where instructions refer you to the web, go tohttp://www.ibm.com/support/ﬁxcentral.
Page 39 Cleaning cartridge To ensure that your IBM Ultrium tape drive conforms to IBM speciﬁcations for reliability, use only IBM LTO Ultrium tape cartridges. You can use other LTO-certiﬁed data cartridges, but they might not meet the standards of reliability that are established by IBM. The IBM LTO Ultrium data cartridge cannot be interchanged with the media used in other IBM non-LTO Ultrium tape products.
Page 40 A specially labeled IBM LTO Ultrium Cleaning Cartridge is used to clean the drive head. Cartridge memory chip (LTO-CM) All generations of the IBM LTO Ultrium Data Cartridges include a Linear Tape-Open Cartridge Memory (LTO-CM) chip. Bar code label Data cartridges can have bar code labels for identiﬁcation.
Page 41 Read Only Ultrium 2 Read/Write Read/Write Ultrium 1 Read/Write LTO type M cartridge (M8) Edit online IBM TS22xx - TS2290, TS2280, and TS2270 35...
Page 42 WORM media errors Several conditions can cause WORM media errors to occur. WORM requirements You can add WORM capability to your IBM® Ultrium tape drive. WORM media Edit online Because standard read/write media are incompatible with the WORM feature, a specially formatted WORM tape cartridge is required.
Page 43 You can add WORM capability to your IBM® Ultrium tape drive. To add WORM capability to your IBM LTO Ultrium 9 drives, you must use IBM Ultrium 9 WORM tape cartridges (18 TB), or IBM Ultrium 8 tape cartridges (12 TB). See Ordering media supplies.
Page 44 Ordering media supplies. The bar code for usage in IBM® tape libraries must meet predeﬁned speciﬁcations. They include (but are not limited to): Eight uppercase alphanumeric characters, where the last 2 characters refer to the cartridge generation and WORM capability. See Table Label and printing to be non-glossy.
Page 45 Apply some basic guidelines when you use bar code labels for your data cartridges. Use only IBM-approved bar code labels on cartridges to be used in an IBM® tape library. Do not reuse a label or reapply a used label over an existing label.
Page 46 Before a tape cartridge is inserted, inspect the cartridge case, cartridge door, and write-protect switch for breaks. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM® LTO Ultrium tape drives, use the following guidelines: Providing training Providing training to the users of your tape drive can prolong the life of your tape cartridges.
Page 47 If you suspect that the cartridge was mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. Review handling and shipping procedures. Handling the cartridge carefully IBM TS22xx - TS2290, TS2280, and TS2270 41...
Page 48 If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM® Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than 7 meters (23 feet) of leader tape.) The sections that follow describe each procedure.
Page 49 7. If you suspect that the cartridge was mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. Reattaching a leader pin Edit online Procedure for reattaching a leader pin. About this task IBM TS22xx - TS2290, TS2280, and TS2270 43...
Page 50 Attention: Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin damages the tape, the drive, or both. Use this procedure on your tape cartridge only when the leader pin detaches from the magnetic tape and you must copy the cartridge's data onto another cartridge.
Page 51 15. Remove the rewind tool. 16. Remove the leader pin attach tool by lifting its end away from the cartridge. Environmental and shipping speciﬁcations for LTO tape cartridges IBM TS22xx - TS2290, TS2280, and TS2270 45...
Page 52 Specify the VOLSER characters that you want. 20-PACK IBM LTO Ultrium 9 18 TB Data Cartridge Order the cartridge from your IBM Sales Representative or any authorized IBM Business Partner by specifying (with attached labels) Machine Type 3589 Model 553.
Page 53 Supply Item Specify the VOLSER characters that you want. 20-PACK IBM LTO Ultrium 8 12 TB Data Cartridge Order the cartridge from your IBM Sales Representative or any authorized IBM Business Partner by specifying (without labels) Machine Type 3589 Model 652.
Page 54 About this task The LTO Ultrium tape drives do not require cartridge bar code labels. However, if you use your data cartridges or cleaning cartridges in an IBM® tape library product, you might need cartridge bar code labels if your tape library product requires them. See Table 1.
Page 55 The technology enables a server to read TapeAlert flags from a tape drive through the host interface. The server reads the flags from Log Sense Page 0x2E. Refer to the IBM® LTO Ultrium Tape Drive SCSI Reference for the list of TapeAlert flags that are supported by this tape drive.
Page 56 Mauritius, Monaco, Morocco, Mozambique, Netherlands, Netherlands Antilles, New Caledonia, Niger, Norway, FC 9820 Poland, Portugal, Romania, Russia, Saudi Arabia, Senegal, Spain, Sweden, Sudan, Syria, Togo, Tunisia, Turkey, Yugoslavia, Zaire, Zimbabwe, Vietnam 39M5123 Denmark DK2-5A Denmark 2.8 m, 250 V FC 9821 39M5130 50 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 57 People 's Republic of China 2.8 m, 250 V FC 9840 39M5206 Taiwan LV* CNS 10917-3 Taiwan 2.8 m, 125 V FC 9835 39M5247 Taiwan HV** CNS 10917-3 Taiwan 2.8 m, 250 V FC 9841 39M5254 IBM TS22xx - TS2290, TS2280, and TS2270 51...
Page 58 Match the index number that is beside each plug to the index number in Table Figure 1. Types of receptacles Installing a 19-inch rack mount kit (optional) Edit online Before you begin, read these instructions to familiarize yourself with the installation procedure. 52 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 59 (For ﬁxed drawers) This drawer is a ﬁxed drawer and must not be moved for servicing unless speciﬁed by the manufacturer. Attempting to move the drawer partially or out of the rack might cause the rack to become unstable or cause the drawer to fall out of the rack. (R001 part 2 of 2) Caution IBM TS22xx - TS2290, TS2280, and TS2270 53...
Page 60 Always ensure that a load of 95 kg (210 lb) is inside the bottom of the rack (compliance ID RR001), especially before relocating or servicing units with their Center of Gravity (CoG) higher than 22U. (R011) Verify kit contents Edit online Before you begin, verify that your kit is complete. Description Fixed shelf Screws 54 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 61 Removing the shelf from the rack Edit online To remove the shelf from the rack, reverse the steps in the installation procedure. Information for trained service personnel Edit online Information for trained service personnel. IBM TS22xx - TS2290, TS2280, and TS2270 55...
Page 62 Manually removing a tape cartridge This Procedure is to be performed by IBM service personnel only. The purpose of this section is to assist you in determining the condition of the cartridge or the magnetic tape and to direct you to the procedure you must follow to remove the cartridge.
Page 63 Edit online This Procedure is to be performed by IBM® service personnel only. The purpose of this section is to assist you in determining the condition of the cartridge or the magnetic tape and to direct you to the procedure you must follow to remove the cartridge.
Page 64 Remove the four cover-mounting screws ( 1 in Figure 1). Two screws are on each side of the drive. ii. Remove the cover by lifting it up. Figure 1. Removing the bezel and the cover from the internal drive 58 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 65 Function code 1: Run drive diagnostics) to determine if it needs to be replaced. Tape pulled from or broken near leader pin Edit online Figure 1. Drive with cover removed to reveal gear train. IBM TS22xx - TS2290, TS2280, and TS2270 59...
Page 66 Continue spooling into the cartridge until the tape is taut. The tape must remain within the flanges of the tape guiding rollers. Turn the supply reel ( 4 in Figure 1) 10 more turns. Ensure that you do not stretch the tape. Figure 1. Rewinding tape into cartridge 60 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 67 6. Allow the drive to complete mid-tape recovery. This action takes several minutes. When this activity completes, push Unload to eject the cartridge. 7. Test the drive (see Function code 1: Run drive diagnostics) to determine whether it needs to be replaced. IBM TS22xx - TS2290, TS2280, and TS2270 61...
Page 68 7. Rotate the threader motor worm gear ( 3 in Figure 3) counterclockwise until the leader block is in front of the read/write head. This action moves the LBA out of the cartridge. Figure 3. Leader block assembly (LBA) 62 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 69 12. Refer to the appropriate procedure to install the new drive and return the failed drive. Replacing the internal drive Edit online This Procedure is to be performed by IBM® service personnel only. Several steps are involved with the internal drive replacement procedure. Step 1. Replacing the internal drive Step 2. Replacing the cover Step 1.
Page 70 IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Page 71 IBM®, the IBM logo, and ibm.com® are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.
Page 72 IBM reserves the right to withdraw the permissions that are granted herein whenever, in its discretion, the use of the publications is detrimental to its interest or as determined by IBM, the above instructions are not being properly followed.
Page 73 EU-Mitgliedsstaatenund hält die Grenzwerte der EN 55032 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.
Page 74 People's Republic of China Notice Edit online Russia Notice Edit online Taiwan Notice Edit online 此訊設，時，頻擾，此種，要些當的。 IBM Taiwan Contact Information: 68 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 75 Rack safety Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Safety notices Edit online Observe the safety notices when using this product.
Page 76 When storage equipment is shipped in a climate where the outside temperature is below the dew point of the destination (indoor location), water condensation can form on the cooler inside and outside surfaces of the equipment when the equipment is brought indoors. 70 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 77 Unless otherwise stated by product-speciﬁc installation instructions. Note: Condensation is a normal occurrence, especially when you ship equipment in cold-weather climates. All IBM products are tested and veriﬁed to withstand condensation that is produced under these circumstances. When sufﬁcient time is provided to allow the hardware to gradually acclimate to the indoor environment, no issues with long-term reliability of the product should occur.
Page 78 The intent is to ensure the frame is electrically bonded to the PROTECTIVE EARTHING CONDUCTORS. The hole that the bolt or stud goes into where the terminal connector and the lock 72 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 79 Power cords Edit online For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords that are used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certiﬁed by the Canadian Standards Association (CSA).
Page 80 A connection between a channel path and a drive that is caused when a unit check occurs during an I/O operation. controller A device that provides the interface between a system and one or more tape drives. Circuit protector. ctrl Control. 74 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 81 To remove or force out from within. electronic mail Correspondence in the form of messages that are transmitted between user terminals over a computer network. email See electronic mail. Emergency power off. EPROM Erasable programmable read only memory. IBM TS22xx - TS2290, TS2280, and TS2270 75...
Page 82 Generation 1 The informal name for the IBM® Ultrium 1 Tape Drive, which is the ﬁrst generation of the Ultrium tape drive. The Generation 1 drive has a native storage capacity of up to 100 GB per cartridge and a native sustained data transfer rate of 15 MB per second.
Page 83 Generation 8 The informal name for the eighth-generation version of the IBM Ultrium Tape Drive. The Generation 8 drive has a native storage capacity of up to 12 TB per cartridge and a native sustained data transfer rate of 300 MB per second.
Page 84 Pertaining to the bar code on the bar code label of the IBM Ultrium Tape Cartridge, a 2-character code, L1, that represents information about the cartridge. L identiﬁes the cartridge as one that can be read by devices that incorporate LTO technology; 1 indicates that it is the ﬁrst generation of its type.
Page 85 A robotic mechanism that is located inside the library that moves cartridges between the cartridge storage slots and the drive. Preventive maintenance. Power-on reset. port A physical connection for communication between the 3590 and the host processor. The 3590 has two SCSI ports. Portable Document Format (PDF) IBM TS22xx - TS2290, TS2280, and TS2270 79...
Page 86 SCSI-2: Same as SCSI-1, but uses a 50-pin connector instead of a 25-pin connector, and supports multiple devices. Ultra SCSI: Uses an 8- or 16-bit bus, and supports data rates of 20 or 40 MBps. 80 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 87 Vital product data. The information that is contained within the tape drive that requires nonvolatile storage that is used by functional areas of the drive, and information that is required for manufacturing, RAS, and engineering. IBM TS22xx - TS2290, TS2280, and TS2270 81...
Page 88 Notices This information was developed for products and services that are offered in the US. This material might be available from IBM in other languages. However, you might be required to own a copy of the product or product version in that language in order to access it.
Page 89 Each generation LTO tape drive is a high-performance, high-capacity data-storage device that is designed to back up and restore open systems applications. An LTO tape drive can be purchased for use as stand-alone drive (TS22xx) or as part of an IBM library (TS2900, TS4300, TS4500).
Page 90 Average rewind time (part of UNLOAD command, dependent on mount activity) Less than 5 Gb of contiguous data transferred 62 seconds 59 seconds 60 seconds 5 Gb to 50 Gb of contiguous data transferred 124 seconds 59 seconds 60 seconds 84 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 91 User Data Segments. This sorted list is called a Recommended Access Order (RAO) list. A User Data Segment (UDS) is deﬁned as a grouping of contiguous logical objects (i.e., logical blocks and ﬁlemarks) and is described by partition number, beginning logical object identiﬁer, and ending logical object identiﬁer. IBM TS22xx - TS2290, TS2280, and TS2270 85...
Page 92 System performance is further optimized by a feature that is called channel calibration, in which the drive automatically customizes each read/write data channel to compensate for variations in such things as the recording channel 's transfer function, the media, and characteristics of the drive head. 86 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 93 A drive digital certiﬁcate is installed at manufacturing time. Each drive receives a unique serial number and certiﬁcate. The T10 Application can validate each drive instance by checking the drive's digital certiﬁcate. For details, see the IBM® Tape Device Drivers Encryption Support documentation, and the IBM LTO Ultrium Tape Drive SCSI Reference documentation. Front right panel of the drive Edit online The front panels of the half-height drives - element descriptions.
Page 94 The drive is supported by a wide variety of servers, operating systems, and adapters. Many ways to determine the servers and software that supports this drive are available. Acclimation Edit online Tape storage equipment must be gradually acclimated to the surrounding environment to prevent condensation. 88 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 95 Location You’re responsible for the security of this tape drive, and the cartridges used with the tape drive. To prevent unauthorized access to data, IBM® recommends locating the library and all shelf-resident cartridges in an area where access is controlled.
Page 96 For data centers with airside economizers, the choice of ﬁlters to achieve ISO class 8 cleanliness depends on the speciﬁc conditions present at that data center. The deliquescent relative humidity of the particulate contamination should be more than 60% RH.3 .Data centers must be free of zinc whiskers 90 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 97 Note: These attachments can change throughout the lifecycle of the product. For complete IBM storage interoperability information for the tape drive in a storage area network (SAN) conﬁguration, see the IBM Interoperation Center (SSIC) at http://www-03.ibm.com/systems/support/storage/ssic/interoperability.wss. The SSIC has details on supported operating systems, servers, switches, and adapters.
Page 98 1. IBM does not provide application software with the drive. To order software, contact your IBM sales representative, IBM Business Partner, or an independent software provider. 2. If you attach your drive to a server with non-IBM software, contact your software vendor for a matrix of compatible hardware, software, ﬁrmware revisions, and adapters.
Page 99 Test Head: Completes tests to ensure that the tape drive's head and tape-carriage mechanics are working correctly. Function code H: Test head Fast Read/Write Test: Completes tests to ensure that the drive can read from and write to tape. Function code J: Fast read/write test IBM TS22xx - TS2290, TS2280, and TS2270 93...
Page 100 Entering Maintenance mode. 2. To exit Maintenance mode, see Exiting Maintenance mode. The drive exits Maintenance mode automatically after it completes a maintenance function or after 10 minutes if no action occurs. 94 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 101 If the update fails, the tape drive posts an error code to the SCD. To determine the error, locate the code in Table 1. The drive then unloads the FMR tape and exits Maintenance mode after the cartridge is removed. Contact IBM technical support for problem determination or machine replacement. Function code 3: Create FMR tape Edit online Function code copies the drive's ﬁeld microcode replacement (FMR) data to a scratch data cartridge.
Page 102 If an error is detected, the Fault light flashes and the drive posts an error code to the SCD. To determine the error, locate the code in Table 1. To clear the error either turn the power off and then on again, or reboot the drive by pressing and holding Unload for 10 seconds. 96 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 103 Edit online Note: This function is described here for information only. It is not supported on the IBM® TS2260, TS2270, or the TS2280 tape drive. This test causes the drive to process a check of the circuitry and connector for the RS-422 interface. This connector supports the Library Drive Interface (LDI) and the Automation Drive Interface (ADI).
Page 104 Press Unload to stop the diagnostic test and exit Maintenance mode. Pressing Unload once stops the test at the end of the current test loop. Pressing Unload twice stops the test immediately. Wait for the drive to rewind the tape and unload the cartridge. 98 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 105 1. To clear the error either turn the power off and then on again, or reboot the drive by pressing and holding Unload for 10 seconds. Function code P: Post Error Reporting enabled IBM TS22xx - TS2290, TS2280, and TS2270 99...
Page 106 Drive tests helps in determining any problems with the drive. Downloading drive log Troubleshooting guide Pre-call checklist If you have questions or problems, go through this checklist before IBM technical support is contacted. Contacting IBM technical support Follow the procedures to contact IBM technical support. Diagnostic information...
Page 107 If your problem is not resolved, go to next step. server 2. Refer to Pre-call checklist. If this doesn't help, contact IBM technical support. Table 2. Cartridge problems Problem Solution IBM TS22xx - TS2290, TS2280, and TS2270 101...
Page 108 VPD (Vital Product Data) area in NVRAM. Any failures that SARS detects are reported as TapeAlert flags on the server. See IBM LTO Ultrium Tape Drive SCSI Reference. Attention: If you insert the IBM LTO Ultrium Data Cartridge into another manufacturer's drive, the SARS data in the cartridge memory might become lost or invalid.
Page 109 If you have questions or problems, go through this checklist before IBM® technical support is contacted. Ensure that the total SAS cable length does not exceed 5.5 m (18 ft). Complete these steps before you call IBM technical support. Where instructions refer you to the web, go tohttp://www.ibm.com/support/ﬁxcentral.
Page 110 The IBM Support Center assists with problem determination and can initiate shipment of a replacement part, if needed, to the customer’s location. Transportation costs, both ways, are paid by IBM. The replacement part becomes the property of the customer in exchange for the failed part, which becomes the property of IBM.
Page 111 3. If the problem persists, download new ﬁrmware and retry the operation. 4. If the problem persists, send the drive memory dump that you collected in step 1 to your IBM Support Center. The error code clears when you place the tape drive in Maintenance mode.
Page 112 7: Run RS-422 wrap test or refer to the library procedures to isolate the problem to the drive. The error code clears when you place the tape drive in Maintenance mode. 106 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 113 1. Check the host application to ensure that the host application is providing the correct encryption key. Refer to the IBM LTO Ultrium Tape Drive SCSI Reference for the sense data that is returned for an encryption operation. Retry the encryption operation after the host application problems are resolved.
Page 114 There is a drive memory dump in flash memory. per second) Power must not be removed from the drive until the microcode update is complete. The drive indicates that the update is complete by resetting and completing POST. 108 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 115 Error Code 6 in Single- failure character display (SCD). Forced eject Set when you manually unload the tape No action is required. Informational message only. Warning Event cartridge while the drive was reading or writing. IBM TS22xx - TS2290, TS2280, and TS2270 109...
Page 116 Tape system Set when the tape system area cannot be Copy the data to another tape cartridge, and Warning Event area read failure read successfully at load time. discard the old cartridge. 110 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 117 Manually removing a tape cartridge This Procedure is to be performed by IBM service personnel only. The purpose of this section is to assist you in determining the condition of the cartridge or the magnetic tape and to direct you to the procedure you must follow to remove the cartridge.
Page 118 A specially labeled IBM LTO Ultrium Cleaning Cartridge is used to clean the drive head. Cartridge memory chip (LTO-CM) All generations of the IBM LTO Ultrium Data Cartridges include a Linear Tape-Open Cartridge Memory (LTO-CM) chip. Bar code label Data cartridges can have bar code labels for identiﬁcation..
Page 119 Only new, unused LTO Ultrium 7 cartridges can be initialized as M8 cartridges. When a cartridge is initialized as M8, it cannot be changed back to L7. Initialized M8 cartridges can be written and read only in an LTO8 tape drive. LTO7 tape drives cannot read initialized M8 cartridges. IBM TS22xx - TS2290, TS2280, and TS2270 113...
Page 120 WORM media errors Several conditions can cause WORM media errors to occur. WORM requirements You can add WORM capability to your IBM® Ultrium tape drive. WORM media Edit online The standard read/write media are incompatible with the WORM feature so a specially formatted WORM tape cartridge is required, see Figure 1.
Page 121 You can add WORM capability to your IBM® Ultrium tape drive. To add WORM capability to your IBM LTO Ultrium 9 drives, you must use IBM Ultrium 9 WORM tape cartridges (18 TB), or IBM Ultrium 8 tape cartridges (12 TB). See Ordering media supplies.
Page 122 Apply some basic guidelines when you use bar code labels for your data cartridges. Use only IBM-approved bar code labels on cartridges to be used in an IBM® tape library. Do not reuse a label or reapply a used label over an existing label.
Page 123 Before a tape cartridge is inserted, inspect the cartridge case, cartridge door, and write-protect switch for breaks. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM® LTO Ultrium tape drives, use the following guidelines: Providing training Providing training to the users of your tape drive can prolong the life of your tape cartridges.
Page 124 2). If there are gaps in the seam (see Figure 1), the leader pin might be dislodged. Go to Repositioning or reattaching a leader pin. Figure 1. Checking for gaps in the seams of a cartridge 118 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 125 If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM® Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than 7 meters (23 feet) of leader tape.) The sections that follow describe each procedure.
Page 126 6. Remove the rewind tool by pulling it away from the cartridge. 7. If you suspect that the cartridge was mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. 120 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 127 Attention: Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin damages the tape, the drive, or both. Use this procedure on your tape cartridge only when the leader pin detaches from the magnetic tape and you must copy the cartridge's data onto another cartridge.
Page 128 15. Remove the rewind tool. 16. Remove the leader pin attach tool by lifting its end away from the cartridge. Environmental and shipping speciﬁcations for tape cartridges Edit online 122 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 129 Specify the VOLSER characters that you want. 20-PACK IBM LTO Ultrium 9 18 TB Data Cartridge Order the cartridge from your IBM Sales Representative or any authorized IBM Business Partner by specifying (with attached labels) Machine Type 3589 Model 553.
Page 130 Supply Item Specify the VOLSER characters that you want. 20-PACK IBM LTO Ultrium 8 12 TB Data Cartridge Order the cartridge from your IBM Sales Representative or any authorized IBM Business Partner by specifying (without labels) Machine Type 3589 Model 652.
Page 131 If you want to order bar code labels for your tape cartridges, you can order them from several authorized suppliers. The LTO Ultrium tape drives do not require cartridge bar code labels. However, if you use your data cartridges or cleaning cartridges in an IBM® tape library product, you might need cartridge bar code labels if your tape library product requires them.
Page 132 Edit online This Procedure is to be performed by IBM® service personnel only. The purpose of this section is to assist you in determining the condition of the cartridge or the magnetic tape and to direct you to the procedure you must follow to remove the cartridge.
Page 133 10. Allow the drive to complete mid-tape recovery. This action takes several minutes. When this activity completes, push Unload to eject the cartridge. 11. Test the drive (see Function code 1: Run drive diagnostics) to determine if it needs to be replaced. IBM TS22xx - TS2290, TS2280, and TS2270 127...
Page 134 Continue spooling into the cartridge until the tape is taut. The tape must remain within the flanges of the tape guiding rollers. Turn the supply reel ( 4 in Figure 1) 10 more turns. Ensure that you do not stretch the tape. Figure 1. Rewinding tape into cartridge 128 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 135 6. Allow the drive to complete mid-tape recovery. This action takes several minutes. When this activity completes, push Unload to eject the cartridge. 7. Test the drive (see Function code 1: Run drive diagnostics) to determine whether it needs to be replaced. IBM TS22xx - TS2290, TS2280, and TS2270 129...
Page 136 7. Rotate the threader motor worm gear ( 3 in Figure 3) counterclockwise until the leader block is in front of the read/write head. This action moves the LBA out of the cartridge. Figure 3. Leader block assembly (LBA) 130 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 137 IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
Page 138 Any references in this information to non-IBM websites are provided for convenience only and do not in any manner serve as an endorsement of those websites. The materials at those websites are not part of the materials for this IBM product and use of those websites is at your own risk.
Page 139 For example, the products only provide IBM data about the asset usage and conﬁguration and do not reflect private use of the asset. When diagnostics are required to be sent to IBM, and a problem is submitted, that data is routed directly to a secured infrastructure.
Page 140 EU-Mitgliedsstaatenund hält die Grenzwerte der EN 55032 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert...
Page 141 Erweiterungskomponenten von Fremdherstellern ohne Empfehlung von IBM gesteckt/eingebaut werden. EN 55032 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden: "Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen zu ergreifen und dafür aufzukommen."...
Page 142 Korea Notice Edit online People's Republic of China Notice Edit online Russia Notice Edit online Taiwan Notice Edit online IBM Taiwan Contact Information: 136 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 143 Rack safety Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Attention notices...
Page 144 Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: If IBM supplied a power cord(s), connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.
Page 145 Sufﬁcient time must be allowed for the shipped equipment to gradually reach thermal equilibrium with the indoor environment before you remove the shipping bag and energize the equipment. Follow these guidelines to properly acclimate your equipment: IBM TS22xx - TS2290, TS2280, and TS2270 139...
Page 146 Unless otherwise stated by product-speciﬁc installation instructions. Note: Condensation is a normal occurrence, especially when you ship equipment in cold-weather climates. All IBM products are tested and veriﬁed to withstand condensation that is produced under these circumstances. When sufﬁcient time is provided to allow the hardware to gradually acclimate to the indoor environment, no issues with long-term reliability of the product should occur.
Page 147 The intent is to ensure the frame is electrically bonded to the PROTECTIVE EARTHING CONDUCTORS. The hole that the bolt or stud goes into where the terminal connector and the lock IBM TS22xx - TS2290, TS2280, and TS2270 141...
Page 148 Power cords Edit online For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords that are used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certiﬁed by the Canadian Standards Association (CSA).
Page 149 A connection between a channel path and a drive that is caused when a unit check occurs during an I/O operation. controller A device that provides the interface between a system and one or more tape drives. Circuit protector. ctrl Control. IBM TS22xx - TS2290, TS2280, and TS2270 143...
Page 150 To remove or force out from within. electronic mail Correspondence in the form of messages that are transmitted between user terminals over a computer network. email See electronic mail. Emergency power off. EPROM 144 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 151 Generation 1 The informal name for the IBM® Ultrium 1 Tape Drive, which is the ﬁrst generation of the Ultrium tape drive. The Generation 1 drive has a native storage capacity of up to 100 GB per cartridge and a native sustained data transfer rate of 15 MB per second.
Page 152 Generation 8 The informal name for the eighth-generation version of the IBM Ultrium Tape Drive. The Generation 8 drive has a native storage capacity of up to 12 TB per cartridge and a native sustained data transfer rate of 300 MB per second.
Page 153 Pertaining to the bar code on the bar code label of the IBM Ultrium Tape Cartridge, a 2-character code, L1, that represents information about the cartridge. L identiﬁes the cartridge as one that can be read by devices that incorporate LTO technology; 1 indicates that it is the ﬁrst generation of its type.
Page 154 A robotic mechanism that is located inside the library that moves cartridges between the cartridge storage slots and the drive. Preventive maintenance. Power-on reset. port A physical connection for communication between the 3590 and the host processor. The 3590 has two SCSI ports. 148 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 155 Fast/Wide SCSI: Uses a 16-bit bus, and supports data rates of up to 20 MBps. SCSI-1: Uses an 8-bit bus, and supports data rates of 4 MBps. SCSI-2: Same as SCSI-1, but uses a 50-pin connector instead of a 25-pin connector, and supports multiple devices. IBM TS22xx - TS2290, TS2280, and TS2270 149...
Page 156 Vital product data. The information that is contained within the tape drive that requires nonvolatile storage that is used by functional areas of the drive, and information that is required for manufacturing, RAS, and engineering. 150 IBM TS22xx - TS2290, TS2280, and TS2270...
Page 157 IBM Ultrium Tape Drive Quick Reference (GC27-2278), illustrates how to install the drive. IBM LTO Ultrium Tape Drive SCSI Reference (GA32-0450), gives information about the supported SCSI commands and protocol that governs the behavior of the SCSI interface for LTO drives. The SCSI reference also includes information about the TapeAlert flags that are supported.

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