Overview; Outline Of Codes; Error/Jam Log Indication - Canon imageCLASS MF269dw Service Manual

Overview

Outline of Codes

This section describes codes shown in case any problem is occurred on the product.
Code Type
Error code
Jam Code
Alarm Code
If a code which is not mentioned in the Service Manual occurs, obtain the following information as much as possible, for smooth
support when escalating the case to the quality management department.
• Logs (jam/error log report, etc.)
• Version information
• Debug log
• Occurrence status

Error/Jam Log Indication

■ Control Panel
Jam Log
SERVICE MODE > COPIER > DISPLAY > JAM
Year/Month/Day
Error Log
SERVICE MODE > COPIER > DISPLAY > ERR
■ Location/Pickup Position/Paper Size Code
The jam codes of this machine contain information on the location, pickup position and paper size.
The location and the pickup position are displayed single-digit, and the paper size is displayed 2-digit and have the following
meanings.
Item
Location
This code is displayed when a failure caused by the host machine occurred.
This code is displayed when a jam has occurred inside the machine.
None
Location code
is space
0908311624 3-1234-1-02
Time/Minute
is space
090831 1624 E100-0200
Year/Month/Day
Description
Paper feed position
Jam Code Paper Size Code
is space
Time/Minute Error Code
Code
3: Host machine
4: ADF
235
7. Error/Jam/Alarm