Error Icon Appears: Sheet Jam
Sheet Jam: Jamming occurs inside the collator.
Check
A sheet is jammed in the
transport section.
Check
whether paper
chips are left in the sheet
path.
The sheets in the bins
are bent, curled, or not
stacked correctly.
Check
whether the
sheets are held together
by static electricity.
Check whether the
sheets are held
together by ink.
Check whether the
transport rollers or
transport belts are
stained.
Check whether the
double feed detect sen-
sor is covered with
paper dust.
The transport door may
not be closed com-
pletely.
29
Causes and Remedies
Open the transport door and remove the
jammed sheets.
2109640103A1
Open the transport door and remove the
paper chips.
2109640103B1
Check whether the top sheet is stuck on the
Support
support roller.
Roller
2109640103C1
Fan the sheets completely or let the sheets
sit for a while.
2109640103D1
When using thick sheets, set the feed pres-
sure adjusting block on each side to the
strong position.
Strong
2109640102B1
Clean the transport rollers or the transport
Clean
belts.
21096940103E1
Clean the double feed detect sensor.
Clean
2109640103F1
Close the transport door completely.
2109640103G1
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