Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.)
to the surface of the product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c)
use of the Products or Accessories for commercial purposes or subjecting the Product
or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of
Motorola or Suncorp, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that result
from the use of Non-Motorola branded or certified Products or Accessories or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, Suncorp or its authorized service centers, are excluded
Altered Products. Products or Accessories with (a) serial numbers or date tags that
have been removed, altered or obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola
branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories
due to any communication service or signal you may subscribe to or use with the Products
or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call: 1800 2700 361.
You will receive instructions on how to ship the Products or Accessories at your expense
and risk, to a Suncorp Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of
purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty
card was included in your box, a completed warranty card showing the serial number
of the Product; (d) a written description of the problem; and, most importantly; (e) your
address and telephone number.
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is
used to calculate the number of items which may be connected to any one telephone line.
Your IT.6XC has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded,
the telephones may not ring. With different telephone types there is no guarantee of
ringing, even when the REN is less than 4.
Any additional handsets and chargers that you register have a REN of 0.