Chapter 4: Using Windows online
In this chapter
Overview
on page 35
Viewing event logs
Using TCP/IP diagnostic tools
Using the chkdsk utility
Overview
This section describes how to access the runtime online diagnostic tools provided by the
Windows server software. Use these tools when a serious problem prevents the use of the
Avaya CallPilot
Caution:
Risk of software corruption
Do not run any utilities that are not documented in this guide.
Operating system Event Viewer
The operating system Event Viewer provides event logs to help you diagnose and debug
system problems.
Avaya CallPilot® 703t Server Maintenance and Diagnostics
diagnostic tools
on page 36
on page 39
on page 47
®
diagnostic tools that are available in CallPilot Manager.
December 2010
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