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Keysight M9451A PXIe Measurement Accelerator
Return an Instrument for Service
Should it become necessary to return an instrument for repair or service, follow the
steps below:
See
www.keysight.com/find/tips
your keysight equipment.
Review the warranty information shipped with your product.
1.
Contact Keysight to obtain a Return Material Authorization (RMA) and return
2.
address. For assistance finding Keysight contact information, go to
keysight.com/find/assist
Write the following information on a tag and attach it to the malfunctioning
3.
equipment:
Name and address of owner. A P.O. box is not acceptable as a return
address.
Module serial number(s). The serial number label is located on the
side panel of the module. The serial number can also be read from the
Soft Front Panel interface -
Description of failure or service required.
Pack the instrument in its original packaging. Include all cables. If the
4.
original packaging material is not available, use anti-static bubble wrap or
packing peanuts and place the instrument in a sealed container and mark
the container -FRAGILE-.
On the shipping label, write ATTENTION REPAIR DEPARTMENT and the RMA
5.
number.
In your correspondence, refer to the module by serial number and the
instrument by model number.
for information on preventing damage to
.
after
the hardware is installed.
www.
14
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