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Cisco VX Clinical Assistant User Manual

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Cisco
VX Clinical Assistant
Mobile Cart
User Guide
Rev 01May2019

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Table of Contents

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   Summary of Contents for Cisco VX Clinical Assistant

  • Page 1 Cisco VX Clinical Assistant Mobile Cart User Guide Rev 01May2019...
  • Page 2: Table Of Contents

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide Table of Contents CISCO 1 OBJECTIVES ........................3 OVERVIEW ......................... 3 BASIC NAVIGATION ......................5 GENERAL USE ........................6 Set Up ..........................6 Camera Controls ......................7 Microphone ........................9 Volume ..........................9 Site to Site Calls ......................
  • Page 3: Objectives

    3. Setup and use the equipment. OVERVIEW The main components included with the VX Clinical Assistant solution are the Camera, Codec, Ethernet Cable, Microphone, Screen/Monitor and Remote Control. Page 3 of 21...
  • Page 4 MBTelehealth – VX Clinical Assistant Mobile Cart User Guide 1. Camera - The built-in camera is a high quality imaging device which transmits images to the screen/monitor. The camera movements are controlled by a wireless infra-red (IR) remote control that controls a variety of functions, both on the near and far end.
  • Page 5: Basic Navigation

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide Home BASIC NAVIGATION The remote control is used to operate your video equipment in conjunction with the source controls found on the front of the cart. Refer to the diagrams in the previous section for a description of each of the buttons.
  • Page 6: General Use

    The list will keep filtering as you type. Highlight the site and press enter. GENERAL USE The following sections will provide instructions for using your VX Clinical Assistant mobile cart solution to place and receive videoconference calls. Set Up To setup and use the videoconference solution: 1.
  • Page 7: Camera Controls

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide  The remote for the mobile cart is located on the right hand side of the unit, directly under the round shelf.  If the Ethernet cable is connected correctly, you will see a green VPN light on the front of the Router.
  • Page 8 MBTelehealth – VX Clinical Assistant Mobile Cart User Guide To Add a New Preset: 1. Move the camera to the desired position using the arrow keys and the zoom +/-. 2. Press the Home Menu button 3. Select Camera Control from the menu on the left of the screen.
  • Page 9: Microphone

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide The VX Clinical Assistant is set up with three (3) Standard Presets: Camera presets will be set up and saved as part of equipment implementation but there may be a need to change or resave presets particularly with mobile equipment.
  • Page 10: Site To Site Calls

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide 4.5 Site to Site Calls 4.5.1 Making video calls to MBT Site 1. Locate the 5 digit number which can be found beside the VCU# on the following iScheduler reports: Whiteboard, Clinic List or Confirmation. (See Fig 1 example below.)
  • Page 11: Far End Control: Site To Site

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide Adding to My Contacts 1. Select the phone book button on the remote. 2. Scroll down and select a site (ex: Flin Flon-FFPHC-VCU1 ). 3. Press the right arrow and save to my contact.
  • Page 12: Screen Layout: Site To Site

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide 4.5.5 Screen Layout: Site to Site The Screen Layout button on the remote control allows you to control how images are displayed on your screen. (this option also includes selfview) The layout and selfview options are different during site to site, multi-site events as well as when you are sharing content and are therefore addressed under each of those sections.
  • Page 13: Sharing Content: Laptop - Site To Site

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide These 2 options will also be available as soft keys at the bottom of screen:  Move Selfview PIP – each time your press the button, the PIP will move around the outside of the screen.
  • Page 14: Sharing Content: Patient Camera - Site To Site

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide 5. To display the local presentation full screen, press the PC button on the remote then press the layout button and select the desired display option. 6. Press the camera softkey to display the far end site again.
  • Page 15: Multi-site Event Calls (mcu)

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide 4.6 Multi-Site Event Calls (MCU)  Multi-site (MCU) sessions will be connected to the event automatically at the scheduled start time.  If you are registered for the event and it is already in progress and you are NOT connected, you can join by using the connection information shown on the Whiteboard.
  • Page 16: Screen Layout: Multi Site - Sharing Content:

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide Screen Layout: Multi Site – Sharing Content 4.6.2 The following menu items are available for all sites when content is being shared: Equal – sites will appear in equal size on the screen...
  • Page 17: Sharing Content: Patient Camera - Multi Site

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide 4.6.3 Sharing Content: Laptop – Multi Site To connect a laptop to the videoconferencing equipment: Using a VGA/ DVI cable connect the DVI end to the DVI-I into source #3 on the back of the mobile cart.
  • Page 18: Sharing Content: Laptop And Camera - Multi Site

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide  GlobalMed Total ExamHD: HDMI (source 1 or 2) DVI-D (source 3)  AMD: S Video source 1-3  LibreStream: S Video source 1-3 Connect the other end to the appropriate port on the Patient Camera.
  • Page 19: Receiving And Ending Video Calls

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide 4.7 Receiving and Ending Video Calls Your VX Clinical Assistant Mobile Cart has been configured to automatically accept all incoming connection requests. This means that both site to site connections initiated by another site and multi-site connections will be automatically connected.
  • Page 20: Troubleshooting

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide TROUBLESHOOTING 5.1 Audio Issues Issue Possible Cause(s) Resolution  Your microphone is muted  Un-mute your microphone Far-end site unable to hear  Your microphone is obstructed or  Check microphone and ensure it...
  • Page 21: Videoconferencing Etiquette

    MBTelehealth – VX Clinical Assistant Mobile Cart User Guide VIDEOCONFERENCING ETIQUETTE The following tips on videoconferencing etiquette will help prepare you for a successful session:  Assume that people can see and hear you as the Camera and Microphone are always “Live”.

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