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Common problems and solutions
Possible cause
~Action
1
Printer is not receiving
I
power
Check whether the power
cord is correctly connected.
If it is, try a different power
cord.
Check whether the power
source is working by
unplugging the printer and
plugging in another device.
Possible cause
Action
1
The ribbon is jammed,
~Make sure that the ribbon
twisted or not set properly
~
between the print head and
the print head shield.
The print gap is not set
correctly.
cartridge is correctly
installed. Refer to preparing
the printer on page 9 of
Chapter 2.
Use the adjustment lever to
set the print gap. Move the
~lever to a lower (darker)
setting. See Setting the print
gap on page 63 of
I Chapter 4.
Page
90
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