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Customer service information
If you experience any technical difficulties with your
Star printer, please refer to Chapter 6- Troubleshooting
on page 89. This chapter describes easy methods to
diagnose and resolve some of the problems which you
may
encounter.
For further technical support, you should first contact
your Authorized Star Dealer. If you require additional
support, Star Micronics offers a wide variety of technical
support services. Please use one of the telephone num-
bers listed below, depending on the country in which
your Star printer was purchased.
Star Micronics Technical Hotline:
North America:
1-908-572-3300
Hong Kong:
852-795-2335
Australia:
61-2-748-4300
New Zealand:
64-9-570-1470
Star Micronics FaxBack (Document Retrieval) System:
Requires access to a facsimile machine or board with receive
capability
North America:
1-908-572-4004
Star Micronics Bulletin Board Service:
Requires a computer modem
North America:
1-908-572-5010
United Kingdom:
44-494-461395
France:
33-1-305807
Germany:
49-69-780929
Netherlands:
31-73-424485
Australia and New Zealand:
61-2-748-2960
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