Mercedes-Benz E-Class Saloon Owner's Manual page 538

536 Display messages and warning/indicator lamps
Display messages Possible causes/consequences and
,
* Vehicles with a digital vehicle key: only a few or no authorisations remain for starting the engine.
Replace key See Owner's
Manual
Vehicle
Display messages
Possible causes/consequences and
ï
* Extending or retracting the ball neck.
Trailer coupling extending...
ï
* You have attempted to displace the ball neck and the transmission is in position k, i or h.
Make sure that the internet connection is not limited by certain mobile phone settings.
#
Open the Mercedes me connect http://www.mercedes.me and call up the digital vehicle key service.
#
Deactivate the service first and then activate it again.
#
If the display message still appears, contact the Mercedes-Benz Customer Assistance Center (CAC).
#
Vehicles with a digital vehicle key sticker: only a few or no authorisations remain for starting the engine.
Order a new digital vehicle key sticker from a Mercedes-Benz Service Centre or at http://www.mercedes-
#
benz.com/connect.
Do not attempt to speed up, slow down or initiate the retracting or extending process using your hand, foot or other
aids. During the retracting or extending process, do not couple a trailer.
When the ball neck has reached an operational position, the display message disappears.
Depress the brake pedal.
#
Shift the transmission to position j.
#
M M Solutions
M M Solutions