Before Requesting Service - icetro SSI-300T User Manual

Before requesting service

The soft ice cream machine can operate abnormally because you are not familiar with
the method for use or due to another insignificant reason. It does not necessarily mean a
malfunction. In this case, check the following items to resolve a simple problem on your
own without the help from the service center. If you still can' t resolve it after checking the
following items, please contact our service center.
State
The machine does 1. Contact an electrician or the customer satisfaction team in case a phase error occurred.
not work! 2. Check whether the ELB and switch are turned off.
3. In case the display (front display) is on, turn the ELB (breaker) and switch on.
Does not stop but 1. Check whether dust is stacked in the ventilation hole. Take out the filter and remove the dust.
continues to 2. If the machine is close to the wall and has no ventilation, it can stop. Please, secure it at least 20~50cm from the wall.
operate! 3. Check whether the carburetor hole is blocked and if so clean out the hole.
4. Check whether the temperature in the ventilation hole (inhalation hole) is high.
Set the inhalation temperature of the condenser lower than 38
5. Replace the dasher lug pom if it is excessively worn; the blade is a consumable, requiring
periodic checking and replacement.
6. Lower the solidity of ice cream if it is set too high.
Soft ice cream 1. Check whether the carburetor is inserted.
is thin! 2. In case there are no sales for more than 3 hours, the soft ice cream can be melted and made one more time by using
the recycling function (cover the carburetor hole during recycling).
3. Check whether a sweet raw material is being used and adjust the sweetness (when the raw material is different
from the one used during the initial installation education, adjust the level value of the soft ice cream or contract the
customer satisfaction team).
The noise is 1. This product is an industrial machine and has some operation noise when compared to household appliances.This
disturbing! product is designed to generate noise that is less than 70dB.
the customer satisfaction team in case abnormal noise is generated during machine operation.
2. A clicking sound can be generated during the initial operation.
This is the sound of plastic blade (dasher blade)that cleans the wall of the cylinder while making soft ice cream.
3. The sound of water flow does not mean that the product is malfunctioning; it is from the refrigerant flowing
inside the machine.
dose 1. Is the raw material need lamp blinking? In the case of MIX LOW, the ejection amount can become small.
Soft ice cream
In the case of MIX LOW, replenish the raw material.
not come out
2. The ejection amount can change by carburetor hole. The ejection amount can be large when a large
enough!
hole is used.
1. Soft ice cream becomes thin and ejection amount may become large as time passes.
Soft ice cream
Remake soft ice cream by using the recycling function to solve the problem.
comes out too
2. Ejection amount can change by carburetor hole.
much!
The ejection amount can be small when a small hole is used.
Soft ice cream 1. This product must be cleaned daily.
has gone bad. The remaining raw material must be wasted and new raw material must be used to make Soft ice cream.
The manufacturer is not responsible if this is not observed.
Overrun is not 1. Be sure to familiarize yourself with the user instruction.
working correctly. 2. Overrun will be improved by replacing the carburetor with one having smaller holes.
Soft ice creamhas 1. This product must be cleaned daily. The remaining raw material must be wasted and new raw material must be
gone bad. used to make Soft ice cream. The manufacturer is not responsible if this is not observed.
38
Please check
℃ .