Firmware Will Not Update - TurboChef Eco Service Manual

Verify the oven is Off
or Cooling Down -
the USB will not be
detected if the oven is in
any other mode. Does
the problem persist?
NO
YES
Touch the checkmark.
The oven will require
several minutes to
complete the update.
Troubleshooting:

Firmware will not Update

Does the oven detect the
NO
USB when it is inserted
into the oven?
Replace the USB reader
and connectors. Does
the problem persist?
YES
YES
Replace the display.
Return the oven to service.
Does the firmware update finish?
Is there a big "X" and
a big checkmark on the
screen?
NO
Perform several test
cook cycles and
verify product is
cooking properly.
YES
NO
After selecting
the "Update
Firmware"
option, is there
a MicroSD error
message?
NO
YES NO
Cycle power to the oven and try the
update again. If the update fails to finish
again, cycle power and verify the oven is
operational. Perform several test cooks
and verify product is cooking properly.
Is the oven operational and functioning
properly?
Replace the I/O control board (Sage).
Does the "Update
Firmware" option
appear?
YES
Obtain a new
firmware file
(directory) and/
or USB drive
from TurboChef
Technical Support.
YES
Replace the
MicroSD card out
with one from the
factory.
NO
Replace the display.
Does the problem
persist?
YES
59
NO