TurboChef SOTA NGO Owner's Manual

TurboChef SOTA NGO Owner's Manual

Rapid cook oven
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TM
Owner's Manual
fo r the turboc hef so ˇ ta
( mo de l n go) ra p id coo k ove n
T M
©2010-2013 TurboChef Technologies, Inc.

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Summary of Contents for TurboChef SOTA NGO

  • Page 1 Owner’s Manual fo r the turboc hef so ˇ ta ( mo de l n go) ra p id coo k ove n ©2010-2013 TurboChef Technologies, Inc.
  • Page 3 For further information, call 800.90 Turbo +1 214.379.6000...
  • Page 4 The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking results and years of trouble-free service. Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to change without notice.
  • Page 5: Table Of Contents

    Table of Contents Important Safety Instructions General Safety Information reducing Fire risk Grounding Instructions Power Cord replacement Precautions to Avoid Possible Exposure to Excessive Microwave Energy rF Interference Considerations Specifications and Installation Theory of operation Dimensions Certifications oven Construction Electrical Specifications Installation unpacking Instructions Installation Warnings - read before Lifting oven...
  • Page 6 The Info Mode overview of the Info Mode Viewing Cook Counter/Time Logs Viewing the Fault Log Viewing the Service Numbers Setting the Language resetting the oven Set options Screen Adjust Time Screen On/Off Cook More Screen On/Off Edit Mode On/Off Load Menu Screen On/Off Network Setup Auto On Enabled/Disabled...
  • Page 7: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS WArNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive microwave energy. General Safety Information read all instructions before using this appliance.
  • Page 8: Grounding Instructions

    SAFETY INSTRUCTIONS Grounding Instructions This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and grounded.
  • Page 9: Theory Of Operation

    (107 mm) Figure 1: Sota Oven Dimensions Theory of Operation Dimensions Oven Dimensions utilizing TurboChef’s patented technology to rapidly cook food without compromising quality, Height: 25.0” (635 mm) the Sota (model NGo) oven provides superior Width: 16.0” (406 mm) cooking performance while requiring minimal Depth (footprint): 18.5”...
  • Page 10: Certifications

    WArNING: The oven must be properly placed on a food station at all times. Single Phase (6200 watts) TurboChef will not recognize a fallen oven as uS/Canada: 208/240 VAC*, 60 Hz, 30 A a warrantable claim and is not liable for any Europe/Asia (uK): 230 VAC, 50 Hz, 27 A injuries that may result.
  • Page 11: Lifting And Placing The Oven

    Lifting and Placing the Oven Installation Near Open Heat Source 1. Prepare a surface at least 26” (660 mm) deep When placing a TurboChef oven near an open and capable of supporting 175 lb. (79 kg). heat source (Figure 2), strictly adhere to the...
  • Page 12: Oven Restraint Kit

    ChefComm Limited is a “read-and-transfer only” version of ChefComm Pro that helps ensure menu The TurboChef TurboChef So ˇ ta (model NGo) settings are easy to distribute, while preventing oven has been approved by underwriter’s them from being altered at the store level.
  • Page 13: Daily Maintenance

    Step 5 Step 6: Clean the Oven Interior • Spray TurboChef ® Oven Cleaner onto the top, bottom, and sides of oven interior. CAuTIoN: Do NoT spray oven Cleaner into the holes on the back oven wall. Doing so can damage critical oven components, resulting in a non- warranty service call.
  • Page 14 Step 8 Step 9: Apply TurboChef® Oven Guard • Spray TurboChef® Oven Guard onto a clean towel. • Wipe the interior walls and the inside of the oven door. CAuTIoN: Do NoT spray oven Guard into the cavity, especially around the holes on the back oven wall.
  • Page 15: Oven Controls

    Figure 4: Oven Controls Oven Controls When the oven is ready to cook (i.e., warmed up and waiting for a cook command), or in the Info 1. On/Off Key Mode (page 11), press the back/Stop key to return to the previous screen. Press to turn the oven on (begin warmup) or off (cool down), or to exit Info Mode (page 11).
  • Page 16: Cooking

    (Step 10). Step 1: Turn the Oven On When the oven is off (Figure 5), the oven temperature has receded below 150°F (66°C), but the display and TURBOCHEF NGO OVEN OFF keypad remain on. REA DY TO C LEA N Press the on/off key to turn the oven on.
  • Page 17 Step 4: Soaking once the oven temperature reaches the set point, the oven will continue to warm for eight minutes to ensure the cook cavity surfaces absorb enough heat so as to not affect cooking results. This process is called “soaking.” NoTE: While the oven is soaking, the operator will be able to navigate through the menu, but will not be allowed to cook until the timer reaches 0:00.
  • Page 18 COOKING Step 8: Check/Remove Food from Oven WArNING: Dish and inside of oven/oven door are hot! WA RM I NG D ON E P L E A SE C HE CK FOO D open the oven door and check/remove food. Figure 10: Cooking Done Step 9: Additional Cooking Options The Additional Cooking options screen (Figure 11) is...
  • Page 19: The Info Mode

    Overview of the Info Mode Viewing Cook Counter/Time Logs To access the Info Mode, press the Info key when From Screen 1 of the Info Mode (Figure 12), press the oven is either off or cooling down. To toggle the r1 soft key (Counts Scroll): between screens 1 and 2, press the up or Down - once to display the cook counter.
  • Page 20: Set Options Screen

    (if an IP 11), press the L2 soft key to access the Set options address is available). In most cases, TurboChef screen (Figure 14). When prompted, enter the recommends leaving DHCP off to ensure the IP...
  • Page 21: Updating The Oven Menu

    Making a Copy of the Oven Menu To set the real-time date and time, 1. use the L2 and r2 soft keys (middle left and NoTE: To make a copy of the oven menu, you middle right) to navigate between digits. may need to verify that access to the Load Menu screen is turned on.
  • Page 22: Updating The Oven Firmware

    If the update fails multiple times, contact TurboChef as a card may be damaged. 4. Press the Enter key to confirm the change, or the back/Stop key to cancel.
  • Page 23: Editing Recipe Settings

    Editing Recipe Settings Changing Cook Settings To change cook settings, Changing Group/Item Name 1. Follow the steps in Changing Group/Item Name, To change a food group or item name: adjacent. 1. Place the oven in Edit Mode (see page 14). 2.
  • Page 24: Troubleshooting

    TROUBLESHOOTING Troubleshooting The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may be experiencing. Please attempt the recommended action before calling Customer Support (800.90Turbo, +1 214.379.6000) or your Authorized Distributor. If any fault or error message occurs that is not listed below, contact Customer Support (800.90Turbo, +1 214.379.6000).
  • Page 25 Iss ue P oss i b l e C a use ( s) R e s o l u t i o n F1: blower running - oven power interrupted. - Verify wall circuit breaker is on. reset Status bad breaker and then power the oven on.
  • Page 26: North America Limited Warranty

    TurboChef of any claims, as provided in the paragraph entitled “Warranty Claims” below, and providing TurboChef with all data and information requested by TurboChef or its service agents in connection with such claims as well as all neces- sary access to your premises and the Equipment. This warranty is made only to the initial purchaser of the Equipment from TurboChef or its authorized dealer;...
  • Page 27 10 days. Customer also agrees to pay any cost incurred by TurboChef or its service agent associated with a service agent responding to a call for service, but then being refused or unable to gain access to the oven on Customer’s premises.
  • Page 28: International Limited Warranty

    INTERNATIONAL LIMITED WARRANTY International Limited Warranty This Limited Warranty shall apply to the sales of all TurboChef “Sota” (model NGo) Series ovens (the “Equipment”) manufactured by TurboChef Technologies, Inc. (“TurboChef”), and sold to purchasers outside of the united States, Canada, Puerto rico, Central and South America by an Authorized Distributor of TurboChef International (the “Authorized Distributor”).
  • Page 29 +1 214.379.6073 The claim must include the serial number of the Equipment and be received by TurboChef on or before the last day of the Warranty Period. upon receipt of Your claim, TurboChef will promptly notify an Authorized Distributor or an authorized service agent to contact You, to verify Your claim and, if necessary, to arrange for an on-site repair visit during normal working hours.
  • Page 30 The application of the united Nations Convention on International Sale of Goods to this Limited Warranty is expressly excluded. This Limited Warranty may not be altered, amended or modified by the Authorized Distributor or its service agent, and no representation, alteration, amendment or modification by TurboChef shall be valid unless in a signed form from TurboChef.
  • Page 32 For service or information: wi th in no r t h am e r i c a c a l l Customer Support at 800.90 T u r b o ou ts i d e n o r th am e r i c a c a l l +1 214.379.6000 or Your Authorized Distributor Global Operations Customer Support:...

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Sota

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